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5-1. Essential information................... 350
If your vehicle needs to be towed ..................................... 350
If you think something is wrong ...................................... 356
Fuel pump shut off system ..................................... 357
Event data recorder ............. 358
5-2. Steps to take in an emergency.................... 360
If a warning light turns on or a warning buzzer
sounds... ................................ 360
If a warning message is displayed ................................ 369
If you have a flat tire .............. 382
If the engine will not start ...... 391
If the shift lever cannot be shifted from P........................ 392
If you lose your keys ............... 393
If the electronic key does not operate properly .......... 394 If the vehicle battery is
discharged ............................ 397
If your vehicle overheats............................... 400
If the vehicle becomes stuck........................................ 402
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5-1. Essential information
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Lexus dealer before towing.
● The engine is running, but the vehicle will not move.
● The vehicle makes an abnormal sound.
Emergency towing
If a tow truck is not available, in an emergency your vehicle may be tem-
porarily towed using a cable or chain secured to the emergency towing
eyelet(s). This should only attempted on hard, surfaced roads for short
distances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The vehi-
cle’s wheels, drive train, axles, steer ing and brakes must be in good condi-
tion.
Towing eyelets
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or a commercial towing se rvice, using a lift-type truck or a flat
bed truck.
Use a safety chain system for all towing, and abide by all state/provincial
and local laws.
If towing from the rear, the vehicle’s front wheels and axles must be in good
condition. (
→P. 3 5 4 )
If they are damaged, use a to wing dolly or flat bed truck.
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■Emergency towing procedureRelease the parking brake.
Shift the shift lever to N.
Put the “ENGINE START STOP” switch in ACCESSORY mode (engine
off) or IGNITION ON mode (engine running).
CAUTION
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive stress on
the emergency towing eyelets and the cables or chains.
●If the engine is not running, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
NOTICE
■To prevent causing serious damage to the transmission
(vehicles with an automatic transmission)
Never tow this vehicle from the front with the rear wheels on the ground.
This may cause serious damage to the transmission.
■When towing a vehicle without using a towing dolly
(vehicles with a manual transmission)
The “ENGINE START STOP” switch must not be OFF.
STEP1
STEP2
STEP3
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Using a flat bed truckIf your Lexus is transported by a
flat bed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie downs
or the vehicle may be damaged.
NOTICE
■To prevent causing serious damage to the transmission
(vehicles with an automatic transmission)
Never tow this vehicle from the front with the rear wheels on the ground.
■To prevent damaging the vehicle
●Do not tow the vehicle from the rear with the “ENGINE START STOP” switch
OFF.
The steering lock mechanism is not strong enough to hold the front wheel
straight.
●When raising the vehicle from the rear, ensure adequate ground clearance for
towing at the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed from the rear.
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If you think something is wrong
If you notice any of the following symptoms, your vehicle probably needs
adjustment or repair. Contact your Lexus dealer as soon as possible.
■Visible symptoms
●Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points
higher than normal
■ Audible symptoms
●Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
■ Operational symptoms
●Engine missing, stumbling or running rough
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, sp ongy feeling, pedal almost touches
the floor
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Fuel pump shut off system
Follow the procedure below to restart the engine after the system is acti-
vated.Switch to ACCESSORY mode or OFF.
Restart the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked on to the ground, the fuel system has been damaged
and is in need of repair. Do not restart the engine.
To minimize the risk of fuel leakage when the engine stalls or an airbag
inflates upon collision, the fuel pump shut off system stops supplying fuel to
the engine.
STEP1
STEP2
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Event data recorder
In a crash or a near car crash eventThe SRS airbag sensor assembly contains the EDR. In a crash or a near
car crash event, this device may record some or all of the following infor-
mation:
● Engine speed
● Whether the brake pedal was applied or not
● Ve h i c l e s p e e d
● To what extent the accelerator pedal was depressed
● Position of the transmission shift lever
● Whether the driver and front passenger wore seat belts or not
● Driver's seat position
● SRS airbag deployment data
● SRS airbag system diagnostic data
If your vehicles is equipped with a vehicle stability control (VSC) system
The VSC Electronic Control Unit (ECU) may contain another EDR. In
case the VSC or Brake Assist system is activated, or the lateral accelera-
tion is beyond a certain valve, this device may record some or all of the
following information:
●Behavior of the vehicle
● Steering wheel angle
Your vehicle has computers that monitor and control certain aspects of
your vehicle. These computers assist in driving and maintaining optimal
vehicle performance.
Besides storing data useful for troubleshooting, there is an event data
recorder (EDR) that records data in a crash or a near car crash event.
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Stop the vehicle immediately.The following warnings indicate the possibility of damage to the vehicle
that may lead to an accident. Immediately stop the vehicle in a safe place
and contact your Lexus dealer.
Have the vehicle inspected by yo ur Lexus dealer immediately.
Failing to investigate the cause of the following warnings may lead to the
system operating abnormally and possibly cause an accident. Have the
vehicle inspected by your Lexus dealer immediately.
Warning lightWarning light/Details
Charging system warning light Indicates a malfunction in the vehicle’s charging system.
Warning lightWarning light/Details
(U.S.A.)
(Canada)
Malfunction indicator lampIndicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system; or
• The electronic automatic transmission control system.
SRS warning lightIndicates a malfunction in:
• The SRS airbag system; or
• The seat belt pretensioner system.