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5-1. Essential information
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Lexus dealer before towing.
● The engine is running, but the vehicle will not move.
● The vehicle makes an abnormal sound.
Emergency towing
If a tow truck is not available, in an emergency your vehicle may be tem-
porarily towed using a cable or chain secured to the emergency towing
eyelet(s). This should only attempted on hard, surfaced roads for short
distances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The vehi-
cle’s wheels, drive train, axles, steer ing and brakes must be in good condi-
tion.
Towing eyelets
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or a commercial towing se rvice, using a lift-type truck or a flat
bed truck.
Use a safety chain system for all towing, and abide by all state/provincial
and local laws.
If towing from the rear, the vehicle’s front wheels and axles must be in good
condition. (
→P. 3 5 4 )
If they are damaged, use a to wing dolly or flat bed truck.
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08_IS350/250_U_(L/O_0708)
■Emergency towing procedureRelease the parking brake.
Shift the shift lever to N.
Put the “ENGINE START STOP” switch in ACCESSORY mode (engine
off) or IGNITION ON mode (engine running).
CAUTION
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive stress on
the emergency towing eyelets and the cables or chains.
●If the engine is not running, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
NOTICE
■To prevent causing serious damage to the transmission
(vehicles with an automatic transmission)
Never tow this vehicle from the front with the rear wheels on the ground.
This may cause serious damage to the transmission.
■When towing a vehicle without using a towing dolly
(vehicles with a manual transmission)
The “ENGINE START STOP” switch must not be OFF.
STEP1
STEP2
STEP3
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Installing towing eyeletsRemove the eyelet cover using a
flat head screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut wrench.
STEP1
STEP2
STEP3
■Location of the emergency towing eyelet
→P. 3 8 2
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Towing with a sling-type truck
CAUTION
■Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing. This may
lead to accidents that cause serious injury or even death.
NOTICE
■To prevent body damage
Do not tow with a sling type truck, either from the front or rear.
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Towing with a wheel lift-type truckFrom the front Vehicles with an automatic trans-
mission: Use a towing dolly under
the rear wheels.
Vehicles with a manual transmis-
sions: We recommend to use a
towing dolly under the rear wheels.
When not using a towing dolly,
release the parking brake and shift
the shift lever to N.
From the rear (2WD models)Switch to ACCESSORY mode so
that the steering wheel is
unlocked.
From the rear (AWD models) Use a towing dolly under the front
wheel.
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Using a flat bed truckIf your Lexus is transported by a
flat bed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie downs
or the vehicle may be damaged.
NOTICE
■To prevent causing serious damage to the transmission
(vehicles with an automatic transmission)
Never tow this vehicle from the front with the rear wheels on the ground.
■To prevent damaging the vehicle
●Do not tow the vehicle from the rear with the “ENGINE START STOP” switch
OFF.
The steering lock mechanism is not strong enough to hold the front wheel
straight.
●When raising the vehicle from the rear, ensure adequate ground clearance for
towing at the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed from the rear.
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If you think something is wrong
If you notice any of the following symptoms, your vehicle probably needs
adjustment or repair. Contact your Lexus dealer as soon as possible.
■Visible symptoms
●Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points
higher than normal
■ Audible symptoms
●Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
■ Operational symptoms
●Engine missing, stumbling or running rough
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, sp ongy feeling, pedal almost touches
the floor
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Fuel pump shut off system
Follow the procedure below to restart the engine after the system is acti-
vated.Switch to ACCESSORY mode or OFF.
Restart the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked on to the ground, the fuel system has been damaged
and is in need of repair. Do not restart the engine.
To minimize the risk of fuel leakage when the engine stalls or an airbag
inflates upon collision, the fuel pump shut off system stops supplying fuel to
the engine.
STEP1
STEP2