2008 Lexus ES350 maintenance

You are responsible for ensuring that
your Lexus is operated and main-
tained according to the instructions
in the Owner’s Manual and the
“Maintenance Information” section
of this guide.
You should keep detailed records of
vehicle maintenance, since under
some circumstances they may be
required for warranty coverage.
These records should include date of
service, mileage at time of service
and a description of service per-
formed and/or parts installed. For
your convenience, maintenance logs
are included in the “Maintenance
Information” section of this guide. If
you sell your vehicle, you should give
your maintenance records to the new
owner.
Lexus will not deny a warranty claim
solely because you do not have
records to show that you maintained
your vehicle. However, damage or
failures caused by lack of proper
maintenance are not covered under
warranty. You may have maintenance per-
formed on your vehicle by any quali-
fied person or facility. However, Lexus
recommends having maintenance
performed by an authorized Lexus
dealership.
Lexus dealership technicians are spe-
cially trained to maintain and repair
Lexus vehicles. They stay current on
the latest service information through
Lexus technical bulletins, service pub-
lications and training courses. Many
are also certified through the Lexus
Commitment to Perfection Certifica-
tion Program, which requires special-
ized, state-of-the-art training as well
as rigorous exams through both
Lexus and the National Institute for
Automotive Service Excellence.
You can be confident you’re getting
the best possible service for your
vehicle when you take it to a Lexus
dealership. Plus, a Lexus dealership
will always use Genuine Lexus Parts
designed specifically for your vehicle.
WHERE TO GO
FOR MAINTENANCE
GENERAL
INFORMATION
Your Responsibilities
35
OPERATION AND MAINTENANCE
WARRANTY
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Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts. However, Lexus
recommends using only Genuine
Lexus Parts when you need to replace
a part on your vehicle. Like all Lexus
products, Genuine Lexus Parts are
built to the highest standards of quali-
ty, durability and performance. They
are also designed to fit your vehicle’s
exact specifications.
Your Lexus dealership maintains an
extensive inventory of Genuine Lexus
Parts to meet your vehicle service
needs. And because it is linked elec-
tronically to Lexus Parts Distribution
Centers, the dealership has quick
access to any parts it may not have
in stock.
Genuine Lexus Parts are covered by
their own warranty (see your dealer
for details) or the remainder of any
applicable New Vehicle Limited
Warranty, whichever is longer. Non-
Genuine Lexus Parts, or any damage
or failures resulting from their use,
are not covered by any Lexus war-
ranty.
REPLACEMENT PARTS
Your Responsibilities
36
OPERATION AND MAINTENANCE
WARRANTY
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In the United States, U.S.
Territories and Canada
To obtain warranty service in the
United States, U.S. territories or
Canada, take your vehicle to an
authorized Lexus dealership. If your
vehicle cannot be driven, contact your
nearest Lexus dealership for towing
assistance. You do not have to pay for
towing to the nearest Lexus dealer-
ship if your vehicle is inoperable due
to failure of a warranted part.
Outside the United States,
U.S. Territories and Canada
If you are using your vehicle outside
the United States, U.S. territories and
Canada and need warranty service,
contact a local Lexus dealership.
Please note, however, that your vehi-
cle may not be repaired free of
charge because the local Lexus dis-
tributor may have no obligation to
provide warranty service for your
vehicle, and/or your vehicle may not
comply with local regulatory or envi-
ronmental requirements. If your vehicle is inoperable or unsafe
to drive and there is no Lexus dealer-
ship reasonably available to make
repairs, you may perform the repairs
yourself or have them performed by
another automotive service provider.
Lexus will reimburse you for any of
the repairs that are covered by war-
ranty. To receive reimbursement,
present to an authorized Lexus deal-
ership your paid repair invoices and
any parts that were removed from the
vehicle. You will be reimbursed for
EMERGENCY REPAIRS
BY GEOGRAPHIC
REGION
Your Responsibilities
37
OBTAINING WARRANTY SERVICE
WARRANTY
Lexus recommends having main-
tenance and repairs for your
vehicle performed by an author-
ized Lexus dealership. To locate
your nearest authorized Lexus
dealership, contact Lexus
Customer Satisfaction at
(800) 255-3987 or log on
to www.lexus.com .
Maintenance and repairs not
performed by an authorized
Lexus dealership should be per-
formed by a qualified technician
following procedures in Lexus
service and repair publications.
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Introduction
THE IMPORTANCE OF SCHEDULED MAINTENANCE
MAINTENANCE
39
Regular maintenance is essential
to obtaining the highest level of per-
formance, safety and reliability from
your Lexus. It can also enhance your
vehicle’s resale value. This section
of the Warranty and Services Guide
is designed to help you make sure
your vehicle receives proper and
timely maintenance. It includes
factory-recommended maintenance
guidelines as well as logs in which to
document your vehicle’s maintenance
history.
In addition to scheduled maintenance,
your Lexus requires ongoing general maintenance such as fluid checks and
visual inspections. These procedures
are listed on pages 42–43 of this
booklet and described in detail in
the “Maintenance” section of the
Owner’s Manual
.
With proper maintenance and care,
your vehicle will last longer and deliv-
er more dependable, economical
performance. Follow this booklet’s
recommendations and you’ll enjoy
maximum reliability and peace of
mind from your Lexus for many years
to come.
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Introduction
MAINTENANCE AND LEXUS WARRANTY COVERAGE
MAINTENANCE
40
Maintaining your vehicle according to
the recommendations in this booklet
is required to ensure that your war-
ranty coverage remains intact. You
should keep detailed records of vehi-
cle maintenance, including date of
service, mileage at time of service
and a description of service and/or
parts installation performed. The
maintenance logs in this booklet are a
good place to record this information.
If you sell your vehicle, be sure to give
your maintenance records to the new
owner.
Lexus will not deny a warranty claim
solely because you do not have
records to show that you maintained
your vehicle. However, damage or
failures caused by lack of proper
maintenance are not covered under
warranty.
Maintenance and repair services may
be performed by you or by any auto-
motive service provider you choose.
Lexus will not deny a warranty claim
solely because you used a service provider other than a Lexus dealer-
ship for maintenance and repairs.
However, damage or failures caused
by improper maintenance or repairs
are not covered under warranty.
Your dealer may recommend more
frequent maintenance intervals or
more maintenance services than
those listed in the scheduled mainte-
nance log. These additional services
are not required to maintain your war-
ranty coverage. Ask your dealer for
an explanation of any recommended
maintenance not included in the
scheduled maintenance log.
For a complete description of
Lexus warranty coverages, see
pages 16–33 of this booklet.
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Introduction
LEXUS DEALERSHIP SERVICE
MAINTENANCE
41
To ensure that your vehicle receives
first-quality service and factory-
authorized parts, Lexus recommends
having maintenance performed by
an authorized Lexus dealership. To
locate your nearest authorized Lexus
dealership, contact Lexus Customer
Satisfaction at (800) 255-3987 or
log on to www.lexus.com.
Lexus dealership technicians are
experts in the maintenance and repair
of Lexus vehicles. They stay current
on the latest service information
through Lexus technical bulletins,
service publications and training
courses. Many are also certified
through the Lexus Commitment to
Perfection Certification Program,
which requires specialized, state-of-
the-art training as well as rigorous
exams through both Lexus and the
National Institute for Automotive
Service Excellence.
Additionally, when you have your
vehicle serviced at a Lexus dealer-
ship, your service information is
recorded in the Lexus National
Service History database. This is the
first database of its kind in the auto-
motive industry. It can be accessed by any Lexus dealership in the U.S. — a
great convenience if you relocate or
need to have your vehicle serviced
while traveling.
You can be confident you’re getting
the best possible service for your
vehicle when you take it to a Lexus
dealership. Don’t trust your invest-
ment to anything less than a team of
Lexus specialists.
Maintenance and repairs not
performed by an authorized
Lexus dealership should be per-
formed by a qualified technician
following procedures in Lexus
service and repair publications.
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Introduction
GENERAL MAINTENANCE AND REGULAR USE
MAINTENANCE
42
In addition to scheduled maintenance,
your Lexus requires ongoing general
maintenance such as fluid checks and
visual inspections. The recommended
guidelines for inspections are listed
below. Please refer to the “Mainte-
nance” section of the Owner’s Manual
for a detailed description of inspec-
tion procedures.
When Refueling
When refueling, perform these
inspections:
• Check engine oil level using
the dipstick
• Visually check engine coolant
level on the see-through
reservoir (under cover)
• Visually check brake fluid level
on the see-through reservoir
• Visually check power steering
fluid level on the see-through
reservoir (under cover)
• Visually check condition of
battery (under cover)
• Check level of windshield
washer fluid
Every 30 Days
At least once every 30 days, perform
these inspections:
• Check tire pressure
• Check tires for damage
and wear
When Cleaning the Interior
• Remove dirt and dust with a
vacuum cleaner. Wipe dirty sur-
faces with a soft cloth dampened
with warm water.
• When cleaning carpet or cloth
interior, remove dirt and dust
with a vacuum cleaner. Apply
a foaming-type carpet cleaner
with a sponge or brush, allowing
cleaner to work for a few min-
utes to loosen dirt. Continue by
rubbing carpet or cloth interior
in a circular motion. Wipe off any
excess cleaner with a clean cloth.
If any dirt remains, repeat process.
Best results are obtained by
keeping carpet and cloth interior
as dry as possible.
• When cleaning leather interior,
remove dirt and dust with a
vacuum cleaner. Using a sponge,
apply a small amount of neutral
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Introduction
GENERAL MAINTENANCE AND REGULAR USE
MAINTENANCE
43
wool detergent mixed in water,
rubbing in a circular motion.
Wipe off any excess detergent
and let leather dry in an open-air
location.
When Cleaning the Exterior
• Working from top to bottom,
apply lots of low-pressure water
to the body, wheel wells and
underside of vehicle to remove
dirt and dust. Wash the vehicle
body using a soft sponge or
cotton cloth with mild car-wash
soap. Rinse off with water.
• If water does not bead on a clean
vehicle surface, apply car wax
using a soft cotton cloth when
the body of the vehicle is cool.
When Cleaning the Wheels
• Wait for hot wheels to cool
before getting wheels wet.
• Using a soft sponge or cotton
cloth, apply same mild car-wash
soap as used for the vehicle
body. Quickly rinse off with
water. Using a soft cotton cloth,
apply same car wax as used for
the vehicle body.
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