Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its Customer
Center. Any hearing or speech impaired customer who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States can communicate with the
manufacturer by dialing 1±800±380±CHRY.
Service Contract
You may have purchased a service contract for your
vehicle to help protect you from the high cost of unex-
pected repairs after your manufacturer's new vehicle
limited warranty expires. The manufacturer stands be-
hind only the manufacturer's Service Contracts. If you
purchased a manufacturer's Service Contract, you will
receive Plan Provisions and an Owner Identification Card
in the mail within three weeks of your vehicle delivery
date. If you have any questions about your servicecontract, call the manufacturer's Service Contract Na-
tional Customer Hotline at 1-800-521-9922.
The manufacturer will not stand behind any service
contract that is not the manufacturer's Service Contract. It
is not responsible for any service contract other than the
manufacturer's Service Contract. If you purchased a
service contract that is not a manufacturer's Service
Contract, and you require service after your manufactur-
er's new vehicle limited warranty expires, please refer to
your contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased your new vehicle. Your dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
your ownership experience. You'll be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
374 IF YOU NEED CONSUMER ASSISTANCE
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1±888±327±4236 (TTY: 1±800±424±
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street, SW., Wash-
ington, DC 20590. You can also obtain other information
about motor vehicle safety from http://
www.safercar.gov.
In Canada:
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should write to
Transport Canada, Motor Vehicle Defect Investigations
and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B
3V9.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals. (No P.O. Boxes).
²Service Manuals.
These comprehensive service manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing DaimlerChrysler
Corporation vehicles. A complete working knowledge
of the vehicle, system, and/or components is written
in straightforward language with illustrations, dia-
grams, and charts.
376 IF YOU NEED CONSUMER ASSISTANCE
²Diagnostic Procedure Manuals.
Filled with diagrams, charts and detailed illustrations,
these practical manuals make it easy for students and
technicians to find and fix problems on computer-
controlled vehicle systems and features. They show
exactly how to find and correct problems the first time,
using step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a complete list
of all tools and equipment.
²Owner's Manuals.
These manuals have been prepared with the assistance
of service and engineering specialists to acquaint you
with specific Chrysler group vehicles. Included are
starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and
safety tips.Call Toll Free at:
²1±800±890±4038 (U.S.)
²1±800±387±1143 (Canada)
Or
Visit us on the World Wide Web at:
²www.techauthority.daimlerchrysler.com
²www.daimlerchrysler.ca/manuals
IF YOU NEED CONSUMER ASSISTANCE 377
9
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following describes the tire grading categories estab-
lished by the National highway Traffic Safety Adminis-
tration. The specific grade rating assigned by the tire's
manufacturer in each category is shown on the sidewall
of the tires on your car.
All Passenger Car Tires Must Conform to Federal Safety
Requirements in Addition to These Grades.
Treadwear
The treadwear grade is a comparative rating based on the
wear rate of the tire when tested under controlled con-
ditions on a specified government test course. For ex-
ample, a tire graded 150 would wear one and a half (1
1/2) times as well on the government course as a tire
graded 100. The relative performance of tires depends
upon the actual conditions of their use, however, andmay depart significantly from the norm due to variations
in driving habits, service practices and differences in road
characteristics and climate.
Traction Grades
The traction grades, from highest to lowest, are AA, A, B,
and C. Those grades represent the tire's ability to stop on
wet pavement as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
378 IF YOU NEED CONSUMER ASSISTANCE
Carrier, Luggage........................ 154
Catalytic Converter...................... 321
Caution, Exhaust Gas...................... 66
CD (Compact Disc) Player...............183,190
CD (Compact Disc) Player Maintenance........ 214
Cellular Phone........................76,214
Center High Mounted Stop Light............ 358
Chains, Tire............................ 265
Changing A Flat Tire..................... 298
Chart, Tire Sizing........................ 249
Check Engine Light (Malfunction Indicator Light) . 314
Child Restraint.......................... 57
Child Restraint Tether Anchors............... 61
Child Restraint with Automatic Belts........... 60
Child Safety Locks........................ 30
Child Seat.............................. 63
Clean Air Gasoline....................... 276
Cleaning
Wheels............................. 343Climate Control......................... 214
Clock........................182,185,193,205
Clutch............................... 337
Clutch Fluid........................... 337
Coin Holder........................... 147
Compact Disc (CD) Maintenance............. 214
Compact Spare Tire...................... 260
Compass.............................. 180
Compass Calibration..................... 180
Compass Variance....................... 178
Console.............................. 147
Contract, Service........................ 374
Coolant (Antifreeze)...................360,361
Cooling System......................... 329
Adding Coolant (Antifreeze).............. 331
Coolant Level......................330,333
Disposal of Used Coolant................ 333
Drain, Flush, and Refill.................. 330
Inspection........................... 333
384 INDEX
Points to Remember.................332,333
Pressure Cap......................... 332
Selection of Coolant (Antifreeze)........... 330
Corrosion Protection..................... 341
Crankcase Emission Control System.......... 322
Cruise Light........................... 165
Cup Holder............................ 147
Customer Assistance..................... 372
Data Recorder, Event...................... 55
Dealer Service.......................... 316
Defroster, Rear Window................... 153
Defroster, Windshield................67,216,217
Delay (Intermittent) Wipers................. 122
Diagnostic System, Onboard................ 313
Dimmer Switch, Headlight................. 117
Disposal
Antifreeze (Engine Coolant)............... 333
Engine Oil........................... 320Door Locks............................. 26
Door Locks, Automatic.................... 27
Door Opener, Garage..................... 134
Downshifting.......................... 231
Drive Belts............................ 320
Driver's Seat Back Tilt.................... 105
Driving
On Slippery Surfaces.................... 238
Through Flowing, Rising, or Shallow Standing
Water................................ 239
Electric Remote Mirrors.................... 74
Electrical Power Outlets................... 144
Electronic Brake Control System............. 127
Anti-Lock Brake System................. 127
Brake Assist System.................... 128
Electronic Roll Mitigation................ 129
Electronic Stability Program............... 130
Traction Control System................. 127
INDEX 385
10
Maintenance, General..................... 317
Maintenance Procedures................... 317
Maintenance Schedule.................... 365
Malfunction Indicator Light (Check Engine) . . 168,314
Manual, Service......................... 376
Manual Transaxle..................227,229,339
Downshifting......................... 231
Fluid Level Check...................340,341
Frequency of Fluid Change............340,341
Lubricant Selection...............339,340,341
Map/Reading Lights..................... 113
Master Cylinder (Brakes).................. 337
Mirrors................................ 73
Electric Powered....................... 74
Outside.............................. 73
Rearview............................. 73
Vanity............................... 76
Modifications/Alterations, Vehicle............. 8
Monitor, Tire Pressure System............... 266Mopar Parts.........................316,375
Multi-Function Control Lever............... 114
Navigation Radio........................ 204
Navigation System....................... 204
New Vehicle Break-In Period................ 65
Occupant Restraints....................... 34
Octane Rating, Gasoline (Fuel).............. 275
Odometer............................. 167
Trip .............................165,167
Oil Change Indicator..................... 172
Oil Change Indicator, Reset................. 172
Oil, Engine.........................317,360
Capacity............................ 360
Change Interval....................... 318
Checking............................ 317
Disposal............................ 320
Filter............................... 320
INDEX 391
10
Service Assistance....................... 372
Service Contract......................... 374
Service Manuals........................ 376
Setting the Clock................182,185,193,205
Settings, Personal........................ 175
Shift Speeds, Manual Transaxle.............. 231
Shoulder Belts........................... 35
Side Airbag............................. 52
Side Window Demisters (Defrosters).......... 222
Signals, Turn........................... 354
Slippery Surfaces, Driving On............... 238
Snow Chains (Tire Chains)................. 265
Snow Tires............................ 275
Spare Tire..........................260,299
Spark Plugs............................ 320
Speakers, Fold Down..................... 152
Specifications
Oil ................................ 318
Speed Control (Cruise Control)...........123,165Speedometer........................... 161
Starting............................... 227
Automatic Transmission................. 227
Engine Fails to Start.................... 228
Manual Transmission................... 227
Starting Procedures...................... 227
Steering
Power...........................246,326
Tilt Column.......................... 122
Wheel Lock........................... 14
Steering Wheel Mounted Sound System
Controls.............................. 212
Storage............................... 350
Stuck, Freeing.......................... 305
Sun Roof.............................. 141
Sun Visor Extension....................... 76
Supplemental Restraint System - Airbag........ 46
Synthetic Engine Oil...................... 319
System, Navigation...................... 204
INDEX 395
10