SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you're having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty, discuss additional charges with the service
manager. Keep a maintenance log of your vehicle's
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an accident,
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items, and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many dealers, you may obtain a rental vehicle at a
minimal daily charge. If you need a rental, it is advisable
to make these arrangements when you call for an ap-
pointment.
IF YOU NEED ASSISTANCE
The manufacturer and its dealers are vitally interested in
your satisfaction. We want you to be happy with our
products and services.
Warranty service must be done by an authorized
Chrysler, Dodge, or Jeep dealer. We strongly recommend
that you take your vehicle to your selling dealer. They
know you and your vehicle best, and are most concerned
that you get prompt and high quality service. The
manufacturer's dealers have the facilities, factory-trained
448 IF YOU NEED CONSUMER ASSISTANCE
²Diagnostic Procedure Manuals.
Filled with diagrams, charts and detailed illustrations,
these practical manuals make it easy for students and
technicians to find and fix problems on computer-
controlled vehicle systems and features. They show
exactly how to find and correct problems the first time,
using step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a complete list
of all tools and equipment.
²Owner's Manuals.
These manuals have been prepared with the assistance
of service and engineering specialists to acquaint you
with specific Chrysler group vehicles. Included are
starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and
safety tips.Call Toll Free at:
²1±800±890±4038 (U.S.)
²1±800±387±1143 (Canada)
Or
Visit us on the World Wide Web at:
²www.techauthority.daimlerchrysler.com
²www.daimlerchrysler.ca/manuals
IF YOU NEED CONSUMER ASSISTANCE 453
9
ABS (Anti-Lock Brake System)............188,302
Adding Fuel........................... 341
Adding Washer Fluid..................... 177
Adjustable Pedals....................... 135
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . 393
Air Conditioner Maintenance............... 397
Air Conditioning........................ 259
Air Conditioning, Operating Tips............ 269
Air Conditioning, Rear Zone................ 267
Air Conditioning Refrigerant............... 398
Air Conditioning System.................. 259
Air Filter.............................. 393
Air Pressure, Tires....................... 316
Airbag................................ 48
Airbag Deployment....................... 55
Airbag Light.......................57,71,188
Airbag Maintenance....................... 57
Alarm, Panic............................ 24
Alarm (Security Alarm).................20,189Alarm System (Security Alarm)............... 20
Alignment and Balance................... 321
Alterations/Modifications, Vehicle............. 9
Antenna, Satellite Radio................... 250
Antifreeze (Engine Coolant)................ 435
Disposal............................ 405
Anti-Lock Brake System (ABS)............139,302
Anti-Lock Warning Light.................. 188
Anti-Theft System.....................20,189
Appearance Care........................ 415
Assist, Hill Start........................ 148
Audio Systems (Radio).................... 239
Auto Down Power Windows................ 32
Automatic Dimming Mirror................. 78
Automatic Door Locks..................... 29
Automatic Headlights.................... 126
Automatic Temperature Control (ATC)......... 260
Automatic Transmission................283,411
Adding Fluid......................... 412
458 INDEX
Cargo Compartment...................... 174
Luggage Carrier....................... 177
Cargo Load Floor........................ 174
Catalytic Converter...................... 393
CD (Compact Disc) Player................. 239
Cellular Phone.......................... 82
Center High Mounted Stop Light............ 434
Certification Label....................... 344
Chains, Tire............................ 322
Changing A Flat Tire..................... 368
Chart, Tire Sizing........................ 308
Checks, Safety.........................71,72
Child Restraint....................60,61,65,67
Child Restraint Tether Anchors.............64,65
Child Safety Locks........................ 30
Climate Control......................... 257
Clock........................213,229,240,243
Cold Weather Operation................... 278
Command View Skylights.................. 168Compact Disc (CD) Maintenance............. 256
Compass.............................. 203
Compass Calibration..................... 204
Compass Variance....................... 204
Computer, Trip/Travel.................... 200
Connector
UCI ................................ 244
Universal Consumer Interface (UCI)......... 244
Console, Overhead....................... 158
Contract, Service........................ 450
Converter, Catalytic...................... 393
Cooling System......................... 401
Adding Coolant (Antifreeze).............. 403
Coolant Capacity...................... 435
Coolant Level......................... 405
Disposal of Used Coolant................ 405
Drain, Flush, and Refill.................. 402
Inspection........................401,405
Points to Remember.................... 405
460 INDEX
Electronic Brake Control System............. 139
Anti-Lock Brake System................. 139
Brake Assist System.................... 141
Electronic Roll Mitigation................ 142
Electronic Stability Program............... 143
Traction Control System................. 140
Electronic Roll Mitigation (ERM)............. 142
Electronic Speed Control (Cruise Control)...... 136
Electronic Stability Program (ESP)............ 143
Electronic Throttle Control Warning Light...... 194
Electronic Vehicle Information Center
(EVIC).............................192,195
Emergency, In Case of
Freeing Vehicle When Stuck............... 289
Hazard Warning Flasher................. 366
Jacking............................. 368
Jump Starting......................... 374
Tow Hooks.......................... 377
Emission Control System Maintenance......386,440Engine
Air Cleaner.......................... 393
Block Heater......................... 280
Break-In Recommendations................ 69
Compartment...................382,383,384
Compartment Identification.........382,383,384
Cooling............................. 401
Exhaust Gas Caution................38,70,337
Fails to Start.......................... 279
Fuel Requirements..................333,435
Multi-Displacement..................... 306
Oil ..............................389,435
Oil Change Interval.................... 390
Oil Disposal.......................... 391
Oil Filter............................ 391
Oil Filter Disposal...................... 391
Oil Selection.......................... 435
Oil Synthetic......................... 391
Overheating.......................... 367
462 INDEX
Tire Pressure Monitoring (TPMS)........... 190
Tow/Haul Indicator.................... 192
Traction Control....................152,189
Turn Signal..................124,129,430,432
Vanity Mirror.......................... 81
Voltage............................. 195
Load Floor, Cargo....................... 174
Loading Vehicle......................... 344
Tires ............................... 311
Locks................................. 28
Automatic Door........................ 29
Child Protection........................ 30
Door................................ 28
Power Door........................... 29
Lower Anchors and Tether for CHildren
(LATCH)............................64,65
Lubrication, Body....................... 399
Luggage Rack (Roof Rack)................. 177
Lumbar Support........................ 109Maintenance Free Battery.................. 395
Maintenance Procedures................... 389
Maintenance Schedule.................... 440
Malfunction Indicator Light (Check Engine) . . 187,386
Manual, Service......................... 452
Master Cylinder (Brakes).................. 408
Memory Feature (Memory Seat)............. 118
Memory Seat........................... 118
Memory Seats and Radio.................. 118
Mini-Trip Computer...................... 200
Mirrors................................ 78
Automatic Dimming..................... 78
Electric Powered....................... 80
Electric Remote........................ 80
Exterior Folding........................ 80
Heated.............................. 81
Outside.............................. 79
Rearview............................. 78
Vanity............................... 81
468 INDEX
Restraints, Occupant...................... 38
Rocking Vehicle When Stuck................ 289
Roll Over Warning........................ 5
Roof Type Carrier....................... 177
Rotation, Tires.......................... 322
Safety Checks Inside Vehicle................. 71
Safety Checks Outside Vehicle............... 72
Safety Defects, Reporting.................. 451
Safety, Exhaust Gas....................... 38
Safety Information, Tire................... 306
Safety Tips............................. 70
Satellite Radio..................239,240,243,249
Satellite Radio Antenna................... 250
Schedule, Maintenance.................... 440
Seat Belt Maintenance..................... 71
Seat Belt Reminder....................... 46
Seat Belts.............................. 39
Adjustable Upper Shoulder Anchorage........ 44And Pregnant Women................... 47
Child Restraint.......................60,67
Extender............................. 48
Front Seat............................ 39
Inspection............................ 71
Maintenance........................71,419
Pretensioners.......................... 46
Reminder............................ 193
Shoulder Belt Anchorage.................. 44
Seats................................. 108
Adjustment.......................... 108
Cleaning............................ 417
Easy Entry........................... 122
Fold and Tumble Rear................... 113
Head Restraints....................... 110
Heated.............................. 111
Lumbar Support....................... 109
Memory............................. 118
Power.............................. 110
472 INDEX
Life of Tires.......................... 320
Load Capacity...................... 311,312
Pressure Monitor System (TPMS)........... 323
Pressure Warning Light.................. 190
Quality Grading....................... 454
Radial.............................. 318
Replacement......................... 320
Rotation............................. 322
Safety............................72,306
Sizes............................... 308
Spare Tire........................... 369
Spinning............................ 318
Tread Wear Indicators................... 319
Wheel Mounting....................... 373
Tongue Weight/Trailer Weight.............. 352
Torque Converter Clutch.................. 288
Tow Hooks, Emergency................... 377
Tow/Haul Indicator Light................. 192
Towing............................346,378Disabled Vehicle....................... 378
Guide.............................. 350
Recreational.......................... 359
Weight.............................. 350
Traction Control......................... 140
Traction Control Light.................... 189
Trailer Sway Control (TSC)................. 147
Trailer Towing.......................... 346
Cooling System Tips.................... 358
Hitches............................. 350
Minimum Requirements................. 353
Trailer and Tongue Weight................ 352
Wiring.............................. 356
Trailer Towing Guide..................... 350
Trailer Weight.......................... 350
Transfer Case........................... 410
Maintenance.......................... 410
Transmission
Automatic........................283,411
INDEX 475
10