2008 HUMMER H3 instrument panel

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to HUMMER. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the HUMMER Consumer Relations Manager by calling
1-866-HUMMER6 (486-6376), Customer Assistance
prompt. In Canada, contact GM of Canada Customer
Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).We encourage you to call the toll-free number in order to
give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (VIN). This is available
from the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.
Dealership name and location
Vehicle delivery date and present mileage
When contacting HUMMER, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One rst if you
have a concern.
STEP THREE — U.S. Owners:Both General Motors
and your dealer are committed to making sure you
are completely satised with your new vehicle. However,
if you continue to remain unsatised after following
the procedure outlined in Steps One and Two,
you should le with the Better Business Bureau (BBB)
Auto Line Program to enforce any additional rights
you may have.
7-2

A
Accessories and Modications............................ 5-3
Adding Equipment to Your Airbag-Equipped
Vehicle.......................................................1-68
Additives, Fuel................................................. 5-6
Add-On Electrical Equipment...........................5-101
Air Cleaner/Filter, Engine.................................5-20
Air Conditioning..............................................3-22
Airbag
Passenger Status Indicator...........................3-30
Readiness Light..........................................3-29
Airbag System................................................1-54
What Will You See After an Airbag Inates?....1-61
When Should an Airbag Inate?....................1-59
Where Are the Airbags?...............................1-57
Airbag Systems
Adding Equipment to Your Airbag-Equipped
Vehicle...................................................1-68
How Does an Airbag Restrain?......................1-60
Passenger Sensing System...........................1-62
Servicing Your Airbag-Equipped Vehicle..........1-67
What Makes an Airbag Inate?......................1-60
Antenna, Fixed Mast.......................................3-62
Antenna, XM™ Satellite Radio Antenna System . . . 3-62
Antilock Brake System (ABS)............................. 4-4
Antilock Brake, System Warning Light................3-34Appearance Care
Aluminum or Chrome-Plated Wheels..............5-97
Care of Safety Belts....................................5-94
Chemical Paint Spotting...............................5-99
Cleaning Exterior Lamps/Lenses....................5-95
Fabric/Carpet..............................................5-93
Finish Care.................................................5-96
Finish Damage............................................5-98
Instrument Panel, Vinyl, and
Other Plastic Surfaces..............................5-94
Interior Cleaning..........................................5-91
Leather......................................................5-93
Sheet Metal Damage...................................5-98
Tires..........................................................5-98
Underbody Maintenance...............................
5-98
Vehicle Care/Appearance Materials................5-99
Washing Your Vehicle...................................5-95
Weatherstrips..............................................5-94
Windshield, Backglass, and Wiper Blades.......5-97
Appointments, Scheduling Service....................... 7-9
Ashtray.........................................................3-22
Assist Steps...................................................4-31
Audio System.................................................3-48
Fixed Mast Antenna.....................................3-62
Navigation/Radio System,
see Navigation Manual..............................3-61
Radio Reception..........................................3-61
1

Child Restraints
Child Restraint Systems...............................1-37
Infants and Young Children...........................1-33
Lower Anchors and Tethers for Children..........1-42
Older Children.............................................1-30
Securing a Child Restraint in a
Rear Outside Seat Position........................1-48
Securing a Child Restraint in the
Center Rear Seat Position.........................1-50
Securing a Child Restraint in the
Right Front Seat Position..........................1-51
Where to Put the Restraint...........................1-40
Cigarette Lighter.............................................3-22
Cleaning
Aluminum or Chrome-Plated Wheels..............5-97
Exterior Lamps/Lenses.................................5-95
Fabric/Carpet..............................................5-93
Finish Care.................................................5-96
Instrument Panel, Vinyl, and Other
Plastic Surfaces.......................................5-94
Interior.......................................................5-91
Leather......................................................5-93
Tires..........................................................5-98
Underbody Maintenance...............................5-98
Washing Your Vehicle...................................5-95
Weatherstrips..............................................5-94
Windshield, Backglass, and Wiper Blades.......5-97
Climate Control System...................................3-22
Outlet Adjustment........................................3-24Clock............................................................3-48
Clutch, Hydraulic.............................................5-26
Collision Damage Repair..................................7-11
Compass...............................................2-38, 2-41
Content Theft-Deterrent....................................2-14
Control of a Vehicle.......................................... 4-3
Convenience Net............................................2-59
Coolant
Engine Temperature Gage............................3-35
Heater, Engine............................................
2-22
Cooling System..............................................5-31
Cruise Control................................................3-11
Cruise Control Light........................................3-39
Cupholder(s)..................................................2-56
Customer Assistance Information
Courtesy Transportation.................................. 7-9
Customer Assistance for
Text Telephone (TTY) Users........................ 7-5
Customer Assistance Offices........................... 7-5
Customer Satisfaction Procedure..................... 7-2
GM Mobility Reimbursement Program............... 7-6
Reporting Safety Defects to General Motors.....7-15
Reporting Safety Defects to the
Canadian Government..............................7-15
Reporting Safety Defects to the
United States Government.........................7-14
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-15
3

H
Hazard Warning Flashers................................... 3-6
Head Restraints............................................... 1-7
Headlamp
Aiming.......................................................5-46
Headlamps....................................................5-49
Bulb Replacement.......................................5-49
Daytime Running Lamps...............................3-17
Exterior Lamps............................................3-15
Flash-to-Pass............................................... 3-9
Halogen Bulbs............................................5-49
High/Low Beam Changer................................ 3-9
On Reminder..............................................3-16
Heated Seats................................................... 1-4
Heater...........................................................3-22
Highbeam On Light.........................................3-39
Highway Hypnosis...........................................4-34
Hill and Mountain Roads..................................4-34
Hood
Checking Things Under................................5-11
Release.....................................................5-11
Horn............................................................... 3-6
How to Wear Safety Belts Properly...................1-16
Hydraulic Clutch.............................................5-26
I
Ignition Positions.............................................2-18
Infants and Young Children, Restraints...............1-33
Ination - Tire Pressure...................................5-62
Instrument Panel
Overview..................................................... 3-4
Instrument Panel (I/P)
Brightness..................................................3-19
Cluster.......................................................3-26
J
Jump Starting.................................................5-42
K
Keyless Entry System....................................... 2-4
Keys............................................................... 2-3
6