If you ever pull the shoulder portion of the belt out all
the way, you will engage the child restraint locking
feature. This may unintentionally cause the passenger
sensing system to turn the airbag(s) off for some
adult size occupants. If this happens, just let the belt go
back all the way and start again.
{CAUTION:
If the airbag readiness light in the instrument
panel cluster ever comes on and stays on, it
means that something may be wrong with the
airbag system. If this ever happens, have the
vehicle serviced promptly, because an
adult-size person sitting in the right front
passenger’s seat may not have the protection
of the airbag(s). SeeAirbag Readiness Light
on page 3-40for more on this, including
important safety information.A thick layer of additional material, such as a blanket or
cushion, or aftermarket equipment such as seat
covers, seat heaters, and seat massagers can affect
how well the passenger sensing system operates.
We recommend that you not use seat covers or other
aftermarket equipment other than any that GM has
approved for your speci c vehicle. SeeAdding
Equipment to Your Airbag-Equipped Vehicle on
page 1-90for more information about modi cations that
can affect how the system operates.
{CAUTION:
Stowing of articles under the passenger’s seat
or between the passenger’s seat cushion and
seatback may interfere with the proper
operation of the passenger sensing system.
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Servicing Your Airbag-Equipped
Vehicle
Airbags affect how your vehicle should be serviced.
There are parts of the airbag system in several places
around your vehicle. Your dealer/retailer and the service
manual have information about servicing your vehicle
and the airbag system. To purchase a service manual,
seeService Publications Ordering Information on
page 7-15.
{CAUTION:
For up to 10 seconds after the ignition is
turned off and the battery is disconnected, an
airbag can still in ate during improper service.
You can be injured if you are close to an
airbag when it in ates. Avoid yellow
connectors. They are probably part of the
airbag system. Be sure to follow proper
service procedures, and make sure the person
performing work for you is quali ed to do so.
Adding Equipment to Your
Airbag-Equipped Vehicle
Q:Is there anything I might add to or change
about the vehicle that could keep the airbags
from working properly?
A:Yes. If you add things that change your vehicle’s
frame, bumper system, height, front end or side
sheet metal, they may keep the airbag system from
working properly. Changing or moving any parts
of the front seats, safety belts, the airbag sensing
and diagnostic module, steering wheel, instrument
panel, roof-rail airbag modules, ceiling headliner
or pillar garnish trim, overhead console, front
sensors, side impact sensors, rollover sensor
module, or airbag wiring can affect the operation of
the airbag system.
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In addition, your vehicle has a passenger sensing
system for the right front passenger’s position,
which includes sensors that are part of the
passenger’s seat. The passenger sensing system
may not operate properly if the original seat
trim is replaced with non-GM covers, upholstery or
trim, or with GM covers, upholstery or trim
designed for a different vehicle. Any object, such as
an aftermarket seat heater or a comfort enhancing
pad or device, installed under or on top of the
seat fabric, could also interfere with the operation of
the passenger sensing system. This could either
prevent proper deployment of the passenger
airbag(s) or prevent the passenger sensing system
from properly turning off the passenger airbag(s).
SeePassenger Sensing System on page 1-85.
If you have any questions about this, you should
contact Customer Assistance before you modify
your vehicle. The phone numbers and addresses for
Customer Assistance are in Step Two of the
Customer Satisfaction Procedure in this manual.
SeeCustomer Satisfaction Procedure on page 7-2.
If your vehicle has rollover roof-rail airbags, see
Different Size Tires and Wheels on page 5-82
for additional important information.Q:What if I added a snow plow? Will it keep the
airbag from working properly?
A:We have designed our airbag system to work
properly under a wide range of conditions,
including snow plowing with vehicles that have the
optional Snow Plow Prep Package (RPO VYU).
But do not change or defeat the snow plow’s
“tripping mechanism.” If you do, it can damage your
snow plow and your vehicle, and it may cause an
airbag in ation.
Q:Because I have a disability, I have to get my
vehicle modi ed. How can I nd out whether
this will affect my airbag system?
A:If you have questions, call Customer Assistance.
The phone numbers and addresses for Customer
Assistance are in Step Two of the Customer
Satisfaction Procedure in this manual. See
Customer Satisfaction Procedure on page 7-2.
In addition, your dealer/retailer and the service manual
have information about the location of the airbag
sensors, sensing and diagnostic module and airbag
wiring.
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Restraint System Check
Checking the Restraint Systems
Safety Belts
Now and then, make sure the safety belt reminder light
and all your belts, buckles, latch plates, retractors
and anchorages are working properly.
Look for any other loose or damaged safety belt system
parts. If you see anything that might keep a safety
belt system from doing its job, have it repaired. Torn or
frayed safety belts may not protect you in a crash.
They can rip apart under impact forces. If a belt is torn
or frayed, get a new one right away.
Make sure the safety belt reminder light is working. See
Safety Belt Reminders on page 3-39for more
information.
Keep safety belts clean and dry. SeeCare of Safety
Belts on page 5-111.
Airbags
The airbag system does not need regularly scheduled
maintenance or replacement. Make sure the airbag
readiness light is working. SeeAirbag Readiness Light
on page 3-40for more information.
Notice:If an airbag covering is damaged, opened,
or broken, the airbag may not work properly. Do
not open or break the airbag coverings. If there are
any opened or broken airbag covers, have the
airbag covering and/or airbag module replaced. For
the location of the airbag modules, seeWhat
Makes an Airbag Inflate? on page 1-83. See your
dealer/retailer for service.
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Replacing Restraint System Parts
After a Crash
{CAUTION:
A crash can damage the restraint systems in
your vehicle. A damaged restraint system may
not properly protect the person using it,
resulting in serious injury or even death in a
crash. To help make sure your restraint
systems are working properly after a crash,
have them inspected and any necessary
replacements made as soon as possible.
If you have had a crash, do you need new belts or
LATCH system (if equipped) parts?
After a very minor crash, nothing may be necessary.
But the belt assemblies that were used during any crash
may have been stressed or damaged. See your
dealer/retailer to have your safety belt assemblies
inspected or replaced.If your vehicle has the LATCH system and it was being
used during a crash, you may need new LATCH
system parts.
New parts and repairs may be necessary even if the
belt or LATCH system (if equipped), was not being used
at the time of the crash.
If an airbag in ates, you will need to replace airbag
system parts. See the part on the airbag system earlier
in this section.
Have your safety belt pretensioners checked if your
vehicle has been in a crash, if your airbag readiness
light stays on after you start your vehicle, or while you
are driving. SeeAirbag Readiness Light on page 3-40.
If your vehicle is a Two-mode Hybrid, see the Two-mode
Hybrid manual for more information.
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When the System Does Not Seem to
Work Properly
The driver disables the system.
The parking brake pedal is depressed.
The ultrasonic sensors are not clean. Keep your
vehicle’s rear bumper free of mud, dirt, snow,
ice and slush. For cleaning instructions, see
Washing Your Vehicle on page 5-111.
A trailer was attached to your vehicle, or a bicycle
or an object was hanging out of your liftgate/liftglass
during your last drive cycle, the red light may
illuminate in the rear display. Once the attached
object is removed, URPA will return to normal
operation.
A tow bar is attached to your vehicle.
The vehicle’s bumper is damaged. Take the vehicle
to your dealer/retailer to repair the system.
Other conditions may affect system performance,
such as vibrations from a jackhammer or the
compression of air brakes on a very large truck.
If the system is still disabled, after driving forward at
least 15 mph (25 km/h), take your vehicle to your
dealer/retailer.
OnStar®System
OnStar uses several innovative technologies and live
advisors to provide you with a wide range of safety,
security, information, and convenience services. If your
airbags deploy, the system is designed to make an
automatic call to OnStar Emergency advisors who can
request emergency services be sent to your location.
If you lock your keys in the vehicle, call OnStar at
1-888-4-ONSTAR and they can send a signal to unlock
your doors. If you need roadside assistance, press
the OnStar button and they can contact Roadside
Service for you.
OnStar service is provided to you subject to the
OnStar Terms and Conditions. You may cancel your
OnStar service at any time by contacting OnStar.
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A complete OnStar Owner’s Guide and the OnStar
Terms and Conditions are included in the vehicle’s
OnStar Subscriber glove box literature. For more
information, visit onstar.com or onstar.ca, contact
OnStar at 1-888-4-ONSTAR (1-888-466-7827) or
TTY 1-877-248-2080, or press the OnStar button to
speak with an OnStar advisor 24 hours a day,
7 days a week.
Not all OnStar features are available on all vehicles.
To check if your vehicle is equipped to provide the
services described below, or for a full description of
OnStar services and system limitations, see the OnStar
Owner’s Guide in your glove box or visit onstar.com.
OnStar Services
For new vehicles with OnStar, the Safe & Sound Plan,
or the Directions & Connections Plan is included for
one year from the date of purchase. You can extend this
plan beyond the rst year, or upgrade to the Directions
& Connections Plan. For more information, press
the OnStar button to speak with an advisor. Some
OnStar services (such as Remote Door Unlock or Stolen
Vehicle Location Assistance) may not be available
until you register with OnStar.
Available Services with Safe & Sound Plan
Automatic Noti cation of Airbag Deployment
Advanced Automatic Crash Noti cation (AACN)
(If equipped)
Link to Emergency Services
Roadside Assistance
Stolen Vehicle Location Assistance
AccidentAssist
Remote Door Unlock/Vehicle Alert
OnStar Vehicle Diagnostics
GM Goodwrench®On Demand Diagnostics
OnStar Hands-Free Calling with 30 complimentary
minutes
OnStar Virtual Advisor (U.S. Only)
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How OnStar Service Works
Your vehicle’s OnStar system has the capability of
recording and transmitting vehicle information. This
information is automatically sent to an OnStar Call
Center at the time of an OnStar button press,
Emergency button press or if your airbags or AACN
system deploys. The vehicle information usually includes
your GPS location and, in the event of a crash,
additional information regarding the accident that your
vehicle has been involved in (e.g. the direction from
which your vehicle was hit). When you use the Virtual
Advisor feature of OnStar Hands-Free Calling, your
vehicle also sends OnStar your GPS location so that we
can provide you with location-based services.
OnStar service cannot work unless your vehicle is in a
place where OnStar has an agreement with a wireless
service provider for service in that area. OnStar
service also cannot work unless you are in a place
where the wireless service provider OnStar has hired for
that area has coverage, network capacity and reception
when the service is needed, and technology that is
compatible with the OnStar service. Not all services are
available everywhere, particularly in remote or
enclosed areas, or at all times.Location information about your vehicle is only available
if the GPS satellite signals are unobstructed and
available.
Your vehicle must have a working electrical system
(including adequate battery power) for the OnStar
equipment to operate. There are other problems OnStar
cannot control that may prevent OnStar from providing
OnStar service to you at any particular time or place.
Some examples are damage to important parts of your
vehicle in an accident, hills, tall buildings, tunnels,
weather or wireless phone network congestion.
Your Responsibility
Increase the radio volume if you cannot hear the OnStar
advisor. If the light next to the OnStar buttons is red,
this means that your system is not functioning properly
and should be checked by your dealer/retailer. If the
light appears clear (no light is appearing), your OnStar
subscription has expired. You can always press the
OnStar button to con rm that your OnStar equipment
is active.
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