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Audio Steering Wheel Controls
Vehicles with audio
steering wheel controls
could differ depending on
your vehicle’s options.
Some audio controls can
be adjusted at the steering
wheel. They include the
following:
xw(Next/Previous):Press the down or up arrow to
go to the next or to the previous radio station stored
as a favorite.
When a CD/DVD is playing, press either arrow to go to
the next or previous track or chapter.
g(Mute/Voice Recognition):Press and release this
button to silence the vehicle speakers only. The
audio of the wireless and wired headphones, if your
vehicle has these features, does not mute. Press and
release this button again, to turn the sound on.If your vehicle has the navigation system, press and
hold this button for longer than one second to initiate
voice recognition. See “Voice Recognition” in the
Navigation System manual for more information.
If your vehicle has OnStar
®, press and hold this button
for longer than one second to interact with the
OnStar
®system. If your vehicle also has the navigation
system, press and hold this button for longer than
one second to initiate voice recognition and say “OnStar”
to enter OnStar
®mode. See theOnStar®System on
page 2-60in this manual for more information.
SRCE (Source):Press this button to switch between
the radio (AM, FM), XM™ (if equipped), CD, and if your
vehicle has these features, DVD, front auxiliary, and
rear auxiliary.
+
e−e(Volume):Press the plus or minus volume
button to increase or to decrease the radio volume.
¨(Seek):Press the seek arrow to go to the next radio
station while in AM, FM, or XM™ (if equipped). Press
the seek arrow to go to the next track or chapter
while sourced to the CD or DVD slot. Press the seek
arrow to go to the next disc while sourced to a CD
player, if multiple discs are loaded.
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Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-4
Customer Assistance for Text
Telephone (TTY) Users................................7-5
Customer Assistance Offices............................7-5
GM Mobility Reimbursement Program................7-6
Roadside Assistance Program..........................7-6
Scheduling Service Appointments.....................7-9
Courtesy Transportation...................................7-9
Collision Damage Repair................................7-11Reporting Safety Defects................................7-14
Reporting Safety Defects to the
United States Government..........................7-14
Reporting Safety Defects to the
Canadian Government................................7-14
Reporting Safety Defects to
General Motors.........................................7-14
Service Publications Ordering Information.........7-15
Vehicle Data Recording and Privacy................7-16
Event Data Recorders...................................7-16
OnStar
®......................................................7-17
Navigation System........................................7-17
Radio Frequency Identi cation (RFID)..............7-17
Section 7 Customer Assistance Information
7-1
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To read data recorded by an EDR, special equipment is
required, and access to the vehicle or the EDR is
needed. In addition to the vehicle manufacturer, other
parties, such as law enforcement, that have the special
equipment, can read the information if they have
access to the vehicle or the EDR.
GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of GM’s defense of litigation
through the discovery process; or, as required by
law. Data that GM collects or receives may also be used
for GM research needs or may be made available to
others for research purposes, where a need is shown
and the data is not tied to a speci c vehicle or
vehicle owner.
OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms
and Conditions for information on data collection and
use. See alsoOnStar
®System on page 2-60in
this manual for more information.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identi cation (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other
GM system containing personal information.
7-17
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