2008 GMC SIERRA phone

Roadside Assistance Program
For vehicles purchased in the U.S. call,
1-800-GMC-8782 (1-800-462-8782); (Text
telephone (TTY): 1-888-889-2438).
For vehicles purchased in Canada, call1-800-268-6800.
Service is available 24 hours a day, 365 days a year.
As the owner of a new GMC vehicle, you are
automatically enrolled in the GMC Roadside
Assistance program.
Who is Covered?
Roadside Assistance coverage is for the vehicle
operator, regardless of ownership. In Canada,
a person driving the vehicle without the consent
of the owner is not eligible for coverage.
Services Provided
The following services are provided in the U.S. and
Canada up to 5 years/100,000 miles (160 000 km),
whichever occurs rst, and, in Canada only, up
to a maximum coverage of $100.
Fuel Delivery:Delivery of enough fuel for the
vehicle to get to the nearest service station
(approximately $5 in Canada). In Canada, service
to provide diesel may be restricted. For safety
reasons, propane and other alternative fuels will
not be provided through this service.
Lock-out Service:Lock-out service will be covered
at no charge if you are unable to gain entry into
your vehicle. A remote unlock may be available if
you have an active OnStar
®subscription. To ensure
security, the driver must present personal
identication before lock-out service is provided. In
Canada, the vehicle registration is also required.
Emergency Tow From a Public Roadway or
Highway:Tow to the nearest dealership for warranty
service or in the event of a vehicle-disabling crash.
Winch-out assistance is provided when the vehicle is
mired in sand, mud, or snow.
Flat Tire Change:Installation of a spare tire in good
condition, when equipped and properly inated, is
covered at no charge. The customer is responsible
for the repair or replacement of the tire if not covered
by a warrantable failure.
Jump Start:A battery jump start is covered at no
charge if the vehicle does not start.
Trip Routing Service:Upon request, Roadside
Assistance will send you detailed, computer
personalized maps, highlighting your choice of either
the most direct route or the most scenic route to your
destination, anywhere in North America, along with
helpful travel information pertaining to your trip.
Please allow three weeks before your planned
departure date. In Canada, trip routing requests will
be limited to six per calendar year.
7-7

Trip Interruption Benets and Assistance:In the
event of a warranty related vehicle disablement,
while en route and over 150 miles (250 kilometres)
from original point of departure, you may qualify for
trip interruption expense assistance. This assistance
covers reasonable reimbursement of up to a
maximum of $500. In Canada, maximums include:
(A) meals (maximum of $50/day), (B) lodging
(maximum of $100/night) and (C) alternate ground
transportation (maximum of $40/day). This benet is
to assist you with some of the unplanned expense
you may incur while waiting for your vehicle to be
repaired.
Original detailed receipts, and a copy of the repair
order are required. In Canada, pre-authorization is
also required.
Once authorization has been given, your advisor will
help you make any necessary arrangements and
explain how to claim for trip interruption expense
assistance.
Alternative Service (Canada only):There may be
times, when Roadside Assistance cannot provide
timely assistance. Your advisor may authorize you to
secure local emergency road service, and you will be
reimbursed up to $100 (Canadian) upon submission
of the original receipt to Roadside Assistance.In many instances, mechanical failures may be covered.
However, when other services are utilized, our
Roadside Assistance Representatives will explain any
payment obligations you might incur.
GMC and General Motors of Canada Limited reserve
the right to limit services or reimbursement to an owner
or driver when, in their sole discretion, the claims
become excessive in frequency or type of occurrence.
Calling For Assistance
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle.
Model, year, color, and license plate number
of the vehicle
Odometer reading, Vehicle Identication Number
(VIN), and delivery date of the vehicle
Description of the problem
7-8

If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-7for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-13

OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions for information on data collection and
use. See alsoOnStar
®System on page 2-65in this
manual for more information.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency Identication
(RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other
GM system containing personal information.
7-18

Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp...............................................5-61
Center Seat...................................................1-12
Chains, Tire...................................................5-90
Charging System Light....................................3-43
Check
Engine Light...............................................3-48
Checking Things Under the Hood......................5-12
Chemical Paint Spotting.................................5-120
Child Restraints
Child Restraint Systems...............................1-42
Infants and Young Children...........................1-38
Lower Anchors and Tethers for Children..........1-45
Older Children.............................................1-35
Securing a Child Restraint in a Rear
Seat Position...........................................1-55
Securing a Child Restraint in the Center
Front Seat Position...................................1-57
Securing a Child Restraint in the Right Front
Seat Position...........................1-58, 1-62, 1-66
Where to Put the Restraint...........................1-44
Cigarette Lighter.............................................3-24
Cleaning
Aluminum or Chrome-Plated Wheels.............5-118
Exterior Lamps/Lenses................................5-116
Fabric/Carpet............................................5-114
Finish Care...............................................5-116
Instrument Panel, Vinyl, and Other Plastic
Surfaces...............................................5-115Cleaning (cont.)
Interior.....................................................5-112
Leather....................................................5-114
Tires........................................................5-119
Underbody Maintenance.............................5-119
Washing Your Vehicle.................................5-116
Weatherstrips............................................5-115
Windshield and Wiper Blades......................5-117
Climate Control System...........................3-25, 3-27
Dual Automatic............................................3-28
Outlet Adjustment........................................
3-33
Clock, Setting.................................................3-81
Collision Damage Repair..................................7-11
Compass...............................................2-55, 2-57
Content Theft-Deterrent....................................2-18
Control of a Vehicle.......................................... 4-3
Coolant
Engine Temperature Gage............................3-46
Heater, Engine............................................2-26
Surge Tank Pressure Cap.............................5-30
Cooling System..............................................5-34
Cruise Control................................................3-14
Cruise Control Light........................................3-52
Cupholder(s)..................................................2-75
Customer Assistance Information
Courtesy Transportation.................................. 7-9
Customer Assistance for Text
Telephone (TTY) Users............................... 7-5
Customer Assistance Offices........................... 7-5
3