Services Provided
The following services are provided in the U.S. and
Canada up to 5 years/100,000 miles (160 000 km),
whichever occurs first, and, in Canada only, up
to a maximum coverage of $100.
•Fuel Delivery:Delivery of enough fuel for the
vehicle to get to the nearest service station
(approximately $5 in Canada). In Canada, service
to provide diesel may be restricted. For safety
reasons, propane and other alternative fuels will
not be provided through this service.
•Lock-out Service:Lock-out service will be covered
at no charge if you are unable to gain entry into
your vehicle. A remote unlock may be available if
you have an active OnStar
®subscription. To ensure
security, the driver must present personal
identification before lock-out service is provided. In
Canada, the vehicle registration is also required.
•Emergency Tow From a Public Roadway or
Highway:Tow to the nearest dealership for warranty
service or in the event of a vehicle-disabling crash.
Winch-out assistance is provided when the vehicle is
mired in sand, mud, or snow.
•Flat Tire Change:Installation of a spare tire in good
condition, when equipped and properly inflated, is
covered at no charge. The customer is responsible
for the repair or replacement of the tire if not covered
by a warrantable failure.
•Jump Start:A battery jump start is covered at no
charge if the vehicle does not start.
•Trip Routing Service:Upon request, Roadside
Assistance will send you detailed, computer
personalized maps, highlighting your choice of either
the most direct route or the most scenic route to your
destination, anywhere in North America, along with
helpful travel information pertaining to your trip.
Please allow three weeks before your planned
departure date. In Canada, trip routing requests will
be limited to six per calendar year.
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Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specific information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
Collision Damage Repair
If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a qualified
technician using the proper equipment and quality
replacement parts. Poorly performed collision repairs
diminish your vehicle’s resale value, and safety
performance can be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new parts made with the
same materials and construction methods as the parts
with which your vehicle was originally built. Genuine GM
Collision parts are your best choice to ensure that your
vehicle’s designed appearance, durability, and safety are
preserved. The use of Genuine GM parts can help
maintain your GM New Vehicle Warranty.
Recycled original equipment parts may also be used for
repair. These parts are typically removed from vehicles
that were total losses in prior crashes. In most cases, the
parts being recycled are from undamaged sections of the
vehicle. A recycled original equipment GM part, may be
an acceptable choice to maintain your vehicle’s originally
designed appearance and safety performance, however,
the history of these parts is not known. Such parts are not
covered by your GM New Vehicle Limited Warranty, and
any related failures are not covered by that warranty.
Aftermarket collision parts are also available. These are
made by companies other than GM and may not have
been tested for your vehicle. As a result, these parts may
fit poorly, exhibit premature durability/corrosion problems,
and may not perform properly in subsequent collisions.
Aftermarket parts are not covered by your GM New
Vehicle Limited Warranty, and any vehicle failure related
to such parts are not covered by that warranty.
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Repair Facility
GM also recommends that you choose a collision repair
facility that meets your needs before you ever need
collision repairs. Your dealer/retailer may have a collision
repair center with GM-trained technicians and state of the
art equipment, or be able to recommend a collision repair
center that has GM-trained technicians and comparable
equipment.
Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage. There
are significant differences in the quality of coverage
afforded by various insurance policy terms. Many
insurance policies provide reduced protection to your
GM vehicle by limiting compensation for damage repairs
by using aftermarket collision parts. Some insurance
companies will not specify aftermarket collision parts.
When purchasing insurance, we recommend that you
assure your vehicle will be repaired with GM original
equipment collision parts. If such insurance coverage is
not available from your current insurance carrier,
consider switching to another insurance carrier.If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts. Read
your lease carefully, as you may be charged at the
end of your lease for poor quality repairs.
If a Crash Occurs
Here is what to do if you are involved in a crash.
•Try to relax and then check to make sure you are
all right. If you are uninjured, make sure that no
one else in your vehicle, or the other vehicle,
is injured.
•If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
•Give only the necessary and requested information
to police and other parties involved in the crash. Do
not discuss your personal condition, mental frame of
mind, or anything unrelated to the crash. This will
help guard against post-crash legal action.
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Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
Vehicle Data Recording and
Privacy
Your GM vehicle has a number of sophisticated
computers that record information about the vehicle’s
performance and how it is driven. For example,
your vehicle uses computer modules to monitor and
control engine and transmission performance, to monitor
the conditions for airbag deployment and deploy
airbags in a crash and, if so equipped, to provide
antilock braking to help the driver control the vehicle.
These modules may store data to help your
dealer/retailer technician service your vehicle. Some
modules may also store data about how you operate the
vehicle, such as rate of fuel consumption or average
speed. These modules may also retain the owner’s
personal preferences, such as radio pre-sets, seat
positions, and temperature settings.
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Event Data Recorders
This vehicle has an Event Data Recorder (EDR). The
main purpose of an EDR is to record, in certain crash or
near crash-like situations, such as an airbag deployment
or hitting a road obstacle, data that will assist in
understanding how a vehicle’s systems performed.
The EDR is designed to record data related to vehicle
dynamics and safety systems for a short period of time,
typically 30 seconds or less. The EDR in this vehicle
is designed to record such data as:
•How various systems in your vehicle were operating
•Whether or not the driver and passenger safety
belts were buckled/fastened
•How far, if at all, the driver was pressing the
accelerator and/or brake pedal
•How fast the vehicle was traveling
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.Important:EDR data is recorded by your vehicle only if
a non-trivial crash situation occurs; no data is recorded
by the EDR under normal driving conditions and no
personal data (e.g., name, gender, age, and crash
location) is recorded. However, other parties, such as law
enforcement, could combine the EDR data with the type
of personally identifying data routinely acquired during a
crash investigation.
To read data recorded by an EDR, special equipment is
required, and access to the vehicle or the EDR is needed.
In addition to the vehicle manufacturer, other parties,
such as law enforcement, that have the special
equipment, can read the information if they have
access to the vehicle or the EDR.
GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of GM’s defense of litigation
through the discovery process; or, as required by
law. Data that GM collects or receives may also be used
for GM research needs or may be made available to
others for research purposes, where a need is shown
and the data is not tied to a specific vehicle or
vehicle owner.
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A
Accessories and Modifications............................ 5-3
Adding Equipment to Your Airbag-Equipped
Vehicle.......................................................1-74
Additives, Fuel................................................. 5-7
Add-On Electrical Equipment...........................5-103
Air Cleaner/Filter, Engine.................................5-19
Air Conditioning..............................................3-19
Airbag
Off Light.....................................................3-28
Passenger Status Indicator...........................3-30
Readiness Light..........................................3-27
Airbag System................................................1-57
What Will You See After an Airbag Inflates?....1-64
When Should an Airbag Inflate?....................1-62
Where Are the Airbags?...............................1-60
Airbag Systems
Adding Equipment to Your
Airbag-Equipped Vehicle............................1-74
Airbag Off Switch........................................1-66
How Does an Airbag Restrain?......................1-64
Passenger Sensing System...........................1-69
Servicing Your Airbag-Equipped Vehicle..........1-73
What Makes an Airbag Inflate?......................1-64
All-Wheel Drive...............................................5-44
All-Wheel-Drive (AWD) System........................... 4-7
Antenna, Fixed Mast.......................................3-83
Antilock Brake System (ABS)............................. 4-4
Antilock Brake, System Warning Light................3-34Appearance Care
Aluminum Wheels......................................5-100
Care of Safety Belts....................................5-97
Chemical Paint Spotting..............................5-101
Cleaning Exterior Lamps/Lenses....................5-98
Fabric/Carpet..............................................5-96
Finish Care.................................................5-98
Finish Damage..........................................5-101
Instrument Panel, Vinyl, and Other
Plastic Surfaces.......................................5-97
Interior Cleaning..........................................5-95
Sheet Metal Damage..................................5-101
Tires........................................................5-101
Underbody Maintenance.............................5-101
Vehicle Care/Appearance Materials...............5-102
Washing Your Vehicle...................................5-98
Weatherstrips..............................................5-97
Windshield and Wiper Blades........................5-99
Appointments, Scheduling Service....................... 7-9
Ashtray.........................................................3-18
Audio System.................................................3-63
Audio Steering Wheel Controls......................3-82
Fixed Mast Antenna.....................................3-83
Radio Reception..........................................3-83
Setting the Clock.........................................3-65
Theft-Deterrent Feature................................3-82
Audio System(s).............................................3-67
Automatic Door Lock......................................... 2-8
Automatic Door Unlock...................................... 2-8
Automatic Headlamp System............................3-15
1
Child Restraints (cont.)
Securing a Child Restraint in a
Rear Seat Position...................................1-46
Securing a Child Restraint in the
Right Front Seat Position..................1-48, 1-52
Where to Put the Restraint...........................1-38
Cigarette Lighter.............................................3-18
Cleaning
Aluminum Wheels......................................5-100
Exterior Lamps/Lenses.................................5-98
Fabric/Carpet..............................................5-96
Finish Care.................................................5-98
Instrument Panel, Vinyl, and
Other Plastic Surfaces..............................5-97
Interior.......................................................5-95
Tires........................................................5-101
Underbody Maintenance.............................5-101
Washing Your Vehicle...................................5-98
Weatherstrips..............................................5-97
Windshield and Wiper Blades........................5-99
Climate Control System...................................3-19
Outlet Adjustment........................................3-21
Rear Air Conditioning and Heating System......3-23
Rear Heating System...................................3-22
Clock, Setting.................................................3-65
Collision Damage Repair..................................7-11
Compass.......................................................3-47
Control of a Vehicle.......................................... 4-3Coolant
Engine Temperature Gage............................3-35
Heater, Engine............................................2-21
Cooling System..............................................5-28
Cruise Control................................................3-10
Cruise Control Light........................................3-40
Customer Assistance Information
Courtesy Transportation.................................. 7-9
Customer Assistance for
Text Telephone (TTY) Users........................ 7-4
Customer Assistance Offices........................... 7-5
Customer Satisfaction Procedure..................... 7-2
GM Mobility Reimbursement Program............... 7-6
Reporting Safety Defects to General Motors.....7-15
Reporting Safety Defects to the
Canadian Government..............................7-15
Reporting Safety Defects to the
United States Government.........................7-14
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-15
D
Daytime Running Lamps..................................3-15
Defensive Driving............................................. 4-2
Delayed Locking............................................... 2-7
DIC Compass.................................................3-47
Disc, MP3......................................................3-77
3
R
Radiator Pressure Cap....................................5-26
Radio Frequency Identification (RFID), Privacy....7-18
Radios..........................................................3-63
Radio(s)........................................................3-67
Radios
Reception...................................................3-83
Setting the Clock.........................................3-65
Theft-Deterrent............................................3-82
Reading Lamps..............................................3-17
Rear Air Conditioning and Heating System.........3-23
Rear Axle......................................................5-45
Locking........................................................ 4-5
Rear Door Security Locks.................................. 2-8
Rear Doors....................................................2-12
Rear Heating System......................................3-22
Rear Seat Operation......................................... 1-6
Rearview Mirrors.............................................2-32
Reclining Seatbacks.......................................... 1-4
Recommended Fluids and Lubricants.................6-14
Recreational Vehicle Towing.............................4-26
Remote Keyless Entry (RKE) System.................. 2-3
Remote Keyless Entry (RKE) System, Operation . . . 2-4
Removing the Flat Tire and Installing the
Spare Tire..................................................5-82
Removing the Spare Tire and Tools...................5-79
Replacement Bulbs.........................................5-52
Replacement Parts, Maintenance......................6-16Reporting Safety Defects
Canadian Government..................................7-15
General Motors...........................................7-15
United States Government............................7-14
Restraint System Check
Checking the Restraint Systems....................1-75
Replacing Restraint System Parts
After a Crash..........................................1-76
Retained Accessory Power (RAP)......................2-20
Roadside
Assistance Program....................................... 7-6
Rocking Your Vehicle to Get it Out....................4-20
Routing, Engine Drive Belt...............................6-17
Running the Engine While Parked.....................2-31
S
Safety Belt
Reminder Light............................................3-26
Safety Belts
Care of......................................................5-97
How to Wear Safety Belts Properly................1-15
Lap-Shoulder Belt........................................1-22
Safety Belt Extender....................................1-28
Safety Belt Use During Pregnancy.................1-28
Safety Belts Are for Everyone.......................1-10
Safety Warnings and Symbols.............................. iii
Scheduled Maintenance..................................... 6-4
9