Towing and Road Service Exclusions
Specifically excluded from Roadside Assistance
coverage are towing or services for vehicles operated
on a non-public roadway or highway, fines, impound
towing caused by a violation of local, Municipal, State,
Provincial, or Federal law, and mounting, dismounting or
changing of snow tires, chains, or other traction devices.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
GMC and General Motors of Canada Limited reserve
the right to make any changes or discontinue the
Roadside Assistance program at any time without
notification.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.If the dealer/retailer requests that you simply drop the
vehicle off for service, you are urged to do so as early in
the work day as possible to allow for the same day repair.
Courtesy Transportation
To enhance your ownership experience, we and
our participating dealers are proud to offer Courtesy
Transportation, a customer support program for vehicles
with the Bumper to Bumper (Base Warranty Coverage
period in Canada) and extended powertrain warranty
in both the U.S. and Canada.
Several courtesy transportation options are available to
assist in reducing your inconvenience when warranty
repairs are required.
Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled “Warranty
and Owner Assistance Information” furnished with
each new vehicle provides detailed warranty coverage
information.
7-9
•If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-6for more information.
•If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
•Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
•Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identification Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
•If possible, call your insurance company from the
scene of the crash. They will walk you through
the information they will need. If they ask for a
police report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
•Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to fix the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
•Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-13
R
Radiator Pressure Cap....................................5-26
Radio Frequency Identification (RFID), Privacy....7-18
Radios..........................................................3-63
Radio(s)........................................................3-67
Radios
Reception...................................................3-83
Setting the Clock.........................................3-65
Theft-Deterrent............................................3-82
Reading Lamps..............................................3-17
Rear Air Conditioning and Heating System.........3-23
Rear Axle......................................................5-45
Locking........................................................ 4-5
Rear Door Security Locks.................................. 2-8
Rear Doors....................................................2-12
Rear Heating System......................................3-22
Rear Seat Operation......................................... 1-6
Rearview Mirrors.............................................2-32
Reclining Seatbacks.......................................... 1-4
Recommended Fluids and Lubricants.................6-14
Recreational Vehicle Towing.............................4-26
Remote Keyless Entry (RKE) System.................. 2-3
Remote Keyless Entry (RKE) System, Operation . . . 2-4
Removing the Flat Tire and Installing the
Spare Tire..................................................5-82
Removing the Spare Tire and Tools...................5-79
Replacement Bulbs.........................................5-52
Replacement Parts, Maintenance......................6-16Reporting Safety Defects
Canadian Government..................................7-15
General Motors...........................................7-15
United States Government............................7-14
Restraint System Check
Checking the Restraint Systems....................1-75
Replacing Restraint System Parts
After a Crash..........................................1-76
Retained Accessory Power (RAP)......................2-20
Roadside
Assistance Program....................................... 7-6
Rocking Your Vehicle to Get it Out....................4-20
Routing, Engine Drive Belt...............................6-17
Running the Engine While Parked.....................2-31
S
Safety Belt
Reminder Light............................................3-26
Safety Belts
Care of......................................................5-97
How to Wear Safety Belts Properly................1-15
Lap-Shoulder Belt........................................1-22
Safety Belt Extender....................................1-28
Safety Belt Use During Pregnancy.................1-28
Safety Belts Are for Everyone.......................1-10
Safety Warnings and Symbols.............................. iii
Scheduled Maintenance..................................... 6-4
9
Tires (cont.)
Cleaning...................................................5-101
Different Size..............................................5-72
Dual Tire Operation.....................................5-61
If a Tire Goes Flat.......................................5-77
Inflation - Tire Pressure................................5-60
Inspection and Rotation................................5-68
Installing the Spare Tire................................5-82
Pressure Monitor Operation...........................5-64
Pressure Monitor System..............................5-62
Removing the Flat Tire.................................5-82
Removing the Spare Tire and Tools...............5-79
Secondary Latch System..............................5-90
Spare Tire..................................................5-94
Storing a Flat or Spare Tire and Tools............5-93
Tire Sidewall Labeling..................................5-54
Tire Terminology and Definitions....................5-57
Uniform Tire Quality Grading.........................5-73
Wheel Alignment and Tire Balance.................5-74
Wheel Replacement.....................................5-74
When It Is Time for New Tires......................5-70Tow/Haul Mode...............................................2-25
Tow/Haul Mode Light.......................................3-40
Towing
Recreational Vehicle.....................................4-26
Towing a Trailer..........................................4-28
Your Vehicle...............................................4-25
Traction
StabiliTrak
®System....................................... 4-5
Transmission
Fluid, Automatic...........................................5-20
Transmission Operation, Automatic....................2-22
Trip Odometer................................................3-26
Turn and Lane-Change Signals.......................... 3-8
Turn Signal/Multifunction Lever........................... 3-7
U
Uniform Tire Quality Grading............................5-73
Using this Manual............................................... iii
11