•Trip Interruption Bene ts and Assistance:In the
event of a warranty related vehicle disablement,
while en route and over 150 miles (250 kilometres)
from original point of departure, you may qualify for
trip interruption expense assistance. This assistance
covers reasonable reimbursement of up to a
maximum of $500. In Canada, maximums include:
(A) meals (maximum of $50/day), (B) lodging
(maximum of $100/night) and (C) alternate ground
transportation (maximum of $40/day). This benefit is
to assist you with some of the unplanned expense
you may incur while waiting for your vehicle to be
repaired.
Original detailed receipts, and a copy of the repair
order are required. In Canada, pre-authorization is
also required.
Once authorization has been given, your advisor will
help you make any necessary arrangements and
explain how to claim for trip interruption expense
assistance.
•Alternative Service (Canada only):There may be
times, when Roadside Assistance cannot provide
timely assistance. Your advisor may authorize you to
secure local emergency road service, and you will be
reimbursed up to $100 (Canadian) upon submission
of the original receipt to Roadside Assistance.In many instances, mechanical failures may be covered.
However, when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
GMC and General Motors of Canada Limited reserve the
right to limit services or reimbursement to an owner or
driver when, in their sole discretion, the claims become
excessive in frequency or type of occurrence.
Calling For Assistance
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
•Your name, home address, and home telephone
number
•Telephone number of your location
•Location of the vehicle.
•Model, year, color, and license plate number of the
vehicle
•Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the vehicle
•Description of the problem
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Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your
vehicle has a safety defect, notify Transport Canada
immediately, in addition to notifying General Motors of
Canada Limited. Call them at 1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, please notify General Motors.
Call 1-800-GMC-8782 (1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins’ give additional technical service
information needed to knowledgeably service
General Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and service of
your vehicle.
Owner Information
Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
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