2008 GMC ENVOY Rse

Trip Routing Service:Upon request, Roadside
Assistance will send you detailed, computer
personalized maps, highlighting your choice of either
the most direct route or the most scenic route to your
destination, anywhere in North America, along with
helpful travel information pertaining to your trip.
Please allow three weeks before your planned
departure date. In Canada, trip routing requests will
be limited to six per calendar year.
Trip Interruption Benets and Assistance:In the
event of a warranty related vehicle disablement,
while en route and over 150 miles (250 kilometres)
from original point of departure, you may qualify for
trip interruption expense assistance. This assistance
covers reasonable reimbursement of up to a
maximum of $500. In Canada, maximums include:
(A) meals (maximum of $50/day), (B) lodging
(maximum of $100/night) and (C) alternate ground
transportation (maximum of $40/day). This benet is
to assist you with some of the unplanned expense
you may incur while waiting for your vehicle to be
repaired.Original detailed receipts, and a copy of the repair
order are required. In Canada, pre-authorization is
also required.
Once authorization has been given, your advisor will
help you make any necessary arrangements and
explain how to claim for trip interruption expense
assistance.
Alternative Service (Canada only):There may be
times, when Roadside Assistance cannot provide
timely assistance. Your advisor may authorize you to
secure local emergency road service, and you will be
reimbursed up to $100 (Canadian) upon submission
of the original receipt to Roadside Assistance.
In many instances, mechanical failures may be covered.
However, when other services are utilized, our
Roadside Assistance Representatives will explain any
payment obligations you might incur.
GMC and General Motors of Canada Limited reserve
the right to limit services or reimbursement to an owner
or driver when, in their sole discretion, the claims
become excessive in frequency or type of occurrence.
7-9

Calling For Assistance
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle.
Model, year, color, and license plate number of the
vehicle
Odometer reading, Vehicle Identication
Number (VIN), and delivery date of the vehicle
Description of the problem
Towing and Road Service Exclusions
Specically excluded from Roadside Assistance
coverage are towing or services for vehicles operated
on a non-public roadway or highway, nes, impound
towing caused by a violation of local, Municipal, State,
Provincial, or Federal law, and mounting, dismounting
or changing of snow tires, chains, or other traction
devices.Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
GMC and General Motors of Canada Limited reserve
the right to make any changes or discontinue the
Roadside Assistance program at any time without
notication.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.
If the dealer/retailer requests that you simply drop the
vehicle off for service, you are urged to do so as early in
the work day as possible to allow for the same day repair.
7-10

Courtesy Transportation
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for vehicles
with the Bumper to Bumper (Base Warranty Coverage
period in Canada) and extended powertrain warranty
in both the U.S. and Canada.
Several courtesy transportation options are available to
assist in reducing your inconvenience when warranty
repairs are required.
Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled “Warranty
and Owner Assistance Information” furnished with
each new vehicle provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation. Dealers may provide you with
shuttle service to get you to your destination with minimal
interruption of your daily schedule. This includes one-way
or round trip shuttle service within reasonable time and
distance parameters of the dealer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer’s
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition,
for U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reect actual costs and be supported
by original receipts. See your dealer for information
regarding the allowance amounts for reimbursement
of fuel or other transportation costs.
7-11

Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts. This
requires that you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance coverage,
credit card, etc. You are responsible for fuel usage
charges and may also be responsible for taxes, levies,
usage fees, excessive mileage, or rental usage
beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specic information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
Collision Damage Repair
If your vehicle is involved in a collision and it is damaged,
have the damage repaired by a qualied technician using
the proper equipment and quality replacement parts.
Poorly performed collision repairs diminish your vehicle’s
resale value, and safety performance can be
compromised in subsequent collisions.
Collision Parts
Genuine GM Collision parts are new parts made with the
same materials and construction methods as the parts
with which your vehicle was originally built. Genuine GM
Collision parts are your best choice to ensure that your
vehicle’s designed appearance, durability, and safety are
preserved. The use of Genuine GM parts can help
maintain your GM New Vehicle Warranty.
Recycled original equipment parts may also be used for
repair. These parts are typically removed from vehicles
that were total losses in prior crashes. In most cases,
the parts being recycled are from undamaged sections
of the vehicle. A recycled original equipment GM part,
may be an acceptable choice to maintain your vehicle’s
originally designed appearance and safety performance,
however, the history of these parts is not known.
Such parts are not covered by your GM New Vehicle
Limited Warranty, and any related failures are not
covered by that warranty.
7-12

Check
Engine Light...............................................3-41
Gages Warning Light...................................3-47
Check Gas Cap Light......................................3-49
Checking Things Under the Hood......................5-10
Chemical Paint Spotting.................................5-106
Child Restraints
Child Restraint Systems...............................1-38
Infants and Young Children...........................1-35
Lower Anchors and Tethers for Children..........1-41
Older Children.............................................1-32
Securing a Child Restraint in a
Rear Outside Seat Position........................1-47
Securing a Child Restraint in the
Center Rear Seat Position.........................1-49
Securing a Child Restraint in the
Right Front Seat Position..........................1-50
Where to Put the Restraint...........................1-40
Chime Level Adjustment.................................3-103
Cigarette Lighter.............................................3-20
Cleaning
Aluminum Wheels......................................5-105
Exterior Lamps/Lenses................................5-104
Fabric/Carpet............................................5-101
Finish Care...............................................5-104
Instrument Panel, Vinyl, and Other
Plastic Surfaces.....................................5-102
Interior.....................................................5-100
Leather....................................................5-102
Tires........................................................5-106Cleaning (cont.)
Underbody Maintenance.............................5-106
Washing Your Vehicle.................................5-103
Weatherstrips............................................5-103
Windshield, Backglass, and Wiper Blades......5-105
Climate Control System
Dual..........................................................3-21
Dual Automatic............................................3-23
Outlet Adjustment........................................3-28
Rear..........................................................3-28
Clock, Setting.................................................3-66
Collision Damage Repair..................................7-12
Compass.......................................2-39, 2-41, 2-44
Content Theft-Deterrent....................................2-16
Control of a Vehicle.......................................... 4-3
Convenience Net............................................2-59
Coolant
Engine Temperature Gage............................3-40
Heater, Engine............................................2-24
Cooling System..............................................5-30
Cruise Control................................................3-11
Cruise Control Light........................................3-46
Customer Assistance Information
Courtesy Transportation................................7-11
Customer Assistance for
Text Telephone (TTY) Users........................ 7-6
Customer Assistance Offices........................... 7-6
Customer Satisfaction Procedure..................... 7-2
GM Mobility Reimbursement Program............... 7-7
Reporting Safety Defects to General Motors....7-16
3

E
EDR .............................................................7-18
Electrical System
Add-On Equipment.....................................5-109
Engine Compartment Fuse Block.................5-110
Fuses and Circuit Breakers.........................5-110
Headlamps...............................................5-109
Power Windows and Other Power Options....5-109
Rear Underseat Fuse Block.........................5-116
Windshield Wiper Fuses.............................5-109
Electronically Controlled Air Suspension System . . . 4-44
Engine
Air Cleaner/Filter.........................................5-21
Change Engine Oil Light...............................3-45
Check and Service Engine Soon Light............3-41
Coolant......................................................5-26
Coolant Heater............................................2-24
Coolant Temperature Gage...........................3-40
Drive Belt Routing.......................................6-15
Engine Compartment Overview......................5-12
Exhaust.....................................................2-37
Fan Noise..................................................5-35
Oil .............................................................5-16
Oil Life System...........................................5-19
Overheating................................................5-28
Reduced Power Light...................................3-46
Starting......................................................2-22
Entry Lighting.................................................3-18
Event Data Recorders.....................................7-18Exit Lighting...................................................3-18
Extender, Safety Belt.......................................1-31
F
Filter
Engine Air Cleaner......................................5-21
Finish Damage.............................................5-106
Fixed Mast Antenna.......................................3-103
Flashers, Hazard Warning.................................. 3-6
Flash-to-Pass................................................... 3-8
Flat Tire........................................................5-81
Flat Tire, Changing.........................................5-82
Flat Tire, Storing.............................................5-96
Fluid.............................................................5-23
Power Steering...........................................5-36
Windshield Washer......................................5-37
Fog Lamp
Fog ...........................................................3-16
Four-Wheel Drive....................................2-29, 5-47
Front Axle......................................................5-48
Fuel............................................................... 5-5
Additives...................................................... 5-7
California Fuel.............................................. 5-6
Check Gas Cap Light...................................3-49
Filling a Portable Fuel Container....................5-10
Filling the Tank............................................. 5-8
Fuels in Foreign Countries.............................. 5-7
Gage.........................................................3-48
5

Fuel (cont.)
Gasoline Octane........................................... 5-6
Gasoline Specications.................................. 5-6
Low Warning Light.......................................3-49
Running Out of...........................................2-38
Fuses
Engine Compartment Fuse Block.................5-110
Fuses and Circuit Breakers.........................5-110
Rear Underseat Fuse Block.........................5-116
Windshield Wiper.......................................5-109
G
Gage
Check Gages Warning Light..........................3-47
Engine Coolant Temperature.........................3-40
Fuel..........................................................3-48
Oil Pressure...............................................3-44
Speedometer..............................................3-32
Tachometer.................................................3-32
Voltmeter Gage...........................................3-37
Garage Door Opener.......................................2-52
Gasoline
Octane........................................................ 5-6
Specications............................................... 5-6
Gate Ajar Light...............................................3-48
Glove Box.....................................................2-57
GM Mobility Reimbursement Program.................. 7-7
H
Hazard Warning Flashers................................... 3-6
Head Restraints..............................................1-10
Headlamp
Aiming.......................................................5-49
Headlamps............................................3-14, 5-50
Bulb Replacement.......................................5-49
Daytime Running Lamps...............................3-15
Electrical System.......................................5-109
Flash-to-Pass............................................... 3-8
Front Turn Signal, Sidemarker and
Parking Lamps.........................................5-51
Halogen Bulbs............................................5-49
High/Low Beam Changer................................ 3-8
On Reminder..............................................3-15
Washer......................................................3-11
Heated Seats................................................... 1-4
Heater...........................................................3-21
Heater...........................................................3-23
Highbeam On Light.........................................3-47
High-Speed Operation, Tires.............................5-66
Highway Hypnosis...........................................4-28
Hill and Mountain Roads..................................4-29
Hood
Checking Things Under................................5-10
Release.....................................................5-11
Horn............................................................... 3-6
How to Wear Safety Belts Properly...................1-18
6