Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-4
Customer Assistance for Text
Telephone (TTY) Users................................7-5
Customer Assistance Offices............................7-5
GM Mobility Reimbursement Program................7-6
Roadside Assistance Program..........................7-7
Scheduling Service Appointments.....................7-9
Courtesy Transportation...................................7-9
Collision Damage Repair................................7-11Reporting Safety Defects................................7-14
Reporting Safety Defects to the
United States Government..........................7-14
Reporting Safety Defects to the
Canadian Government................................7-14
Reporting Safety Defects to General Motors.....7-14
Service Publications Ordering Information.........7-15
Vehicle Data Recording and Privacy................7-16
Event Data Recorders...................................7-16
OnStar
®......................................................7-17
Navigation System........................................7-17
Radio Frequency Identi cation (RFID)..............7-17
Section 7 Customer Assistance Information
7-1
To read data recorded by an EDR, special equipment
is required, and access to the vehicle or the EDR is
needed. In addition to the vehicle manufacturer, other
parties, such as law enforcement, that have the special
equipment, can read the information if they have access
to the vehicle or the EDR.
GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of GM’s defense of litigation
through the discovery process; or, as required by law.
Data that GM collects or receives may also be used for
GM research needs or may be made available to others
for research purposes, where a need is shown and the
data is not tied to a speci c vehicle or vehicle owner.
OnStar®
If your vehicle has OnStar®and you subscribe to the
OnStar®services, please refer to the OnStar®Terms
and Conditions for information on data collection and use.
See alsoOnStar
®System on page 2-47in this manual for
more information.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identi cation (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other GM
system containing personal information.
7-17
M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-9
At Least Once a Month.................................. 6-9
At Least Once a Year..................................6-10
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-7
Maintenance Record....................................6-16
Maintenance Replacement Parts....................6-14
Maintenance Requirements............................. 6-2
Owner Checks and Services........................... 6-8
Recommended Fluids and Lubricants.............6-12
Scheduled Maintenance................................. 6-4
Using.......................................................... 6-2
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Light................................3-34
Manual Lumbar Controls.................................... 1-3
Manual Seats................................................... 1-2
Manual Transmission
Fluid..........................................................5-23
Operation...................................................2-26Manual, Using.................................................... iii
Manual Windows............................................2-12
Message
DIC Warnings and Messages........................3-42
Mirrors
Automatic Dimming Rearview........................2-40
Automatic Dimming Rearview with
Compass and Temperature Display.............2-43
Automatic Dimming Rearview with OnStar
®,
Compass and Temperature Display.............2-40
Manual Rearview Mirror................................2-39
Manual Rearview Mirror with OnStar
®.............2-39
Outside Convex Mirror.................................2-46
Outside Manual Mirrors................................2-45
Outside Power Mirrors..................................2-46
MP3 .............................................................3-64
MyGMLink.com................................................ 7-4
N
Navigation System, Privacy..............................7-17
New Vehicle Break-In......................................2-19
8
Privacy..........................................................7-16
Event Data Recorders..................................7-16
Navigation System.......................................7-17
OnStar.......................................................7-17
Radio Frequency Identi cation.......................7-17
Programmable Automatic Door Locks.................. 2-8
R
Radiator Pressure Cap....................................5-29
Radio Frequency Identi cation (RFID), Privacy......7-17
Radios..........................................................3-46
Radio(s)........................................................3-48
Radios
Reception...................................................3-69
Setting the Time..........................................3-47
Theft-Deterrent............................................3-69
Rear Axle......................................................5-46
Limited-Slip.................................................. 4-6
Rear Door Security Locks.................................. 2-9
Rear Doors...................................................... 2-9
Rear Seat Operation.................................1-9, 1-10
Rear Storage Area..........................................2-51
Rearview Mirror, Automatic Dimming..................2-40
Rearview Mirror, Automatic Dimming with
Compass and Temperature Display................2-43
Rearview Mirror, Automatic Dimming with OnStar
®,
Compass and Temperature Display..................2-40Rearview Mirror with OnStar
®...........................2-39
Rearview Mirrors.............................................2-39
Reclining Seatbacks.......................................... 1-5
Recommended Fluids and Lubricants.................6-12
Recovery Hooks.............................................4-31
Recreational Vehicle Towing.............................4-38
Remote Keyless Entry (RKE) System.................. 2-4
Remote Keyless Entry (RKE) System,
Operation..................................................... 2-5
Removing the Flat Tire and Installing
the Spare Tire.............................................5-84
Removing the Spare Tire and Tools...................5-81
Replacement Bulbs.........................................5-53
Replacement Parts, Maintenance......................6-14
Reporting Safety Defects
Canadian Government..................................7-14
General Motors...........................................7-14
United States Government............................7-14
Restraint System Check
Checking the Restraint Systems....................1-75
Replacing Restraint System Parts
After a Crash..........................................1-76
Retained Accessory Power (RAP)......................2-21
Roadside
Assistance Program....................................... 7-7
Rocking Your Vehicle to Get it Out....................4-30
Routing, Engine Drive Belt...............................6-15
Running the Engine While Parked.....................2-38
10