2008 GMC CANYON phone

Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
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To read data recorded by an EDR, special equipment
is required, and access to the vehicle or the EDR is
needed. In addition to the vehicle manufacturer, other
parties, such as law enforcement, that have the special
equipment, can read the information if they have access
to the vehicle or the EDR.
GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of GM’s defense of litigation
through the discovery process; or, as required by law.
Data that GM collects or receives may also be used for
GM research needs or may be made available to others
for research purposes, where a need is shown and the
data is not tied to a specic vehicle or vehicle owner.
OnStar®
If your vehicle has OnStar®and you subscribe to the
OnStar®services, please refer to the OnStar®Terms
and Conditions for information on data collection and use.
See alsoOnStar
®System on page 2-47in this manual for
more information.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other GM
system containing personal information.
7-17

Child Restraints
Child Restraint Systems...............................1-39
Infants and Young Children...........................1-36
Lower Anchors and Tethers for Children..........1-43
Older Children.............................................1-33
Securing a Child Restraint in a
Rear Seat Position...................................1-54
Securing a Child Restraint in the
Center Front Seat Position........................1-56
Securing a Child Restraint in the
Right Front Seat Position..........................1-56
Where to Put the Restraint...........................1-42
Chime Level Adjustment..................................3-70
Cigarette Lighter.............................................3-19
Cleaning
Aluminum or Chrome-Plated Wheels.............5-106
Exterior Lamps/Lenses................................5-104
Fabric/Carpet............................................5-101
Finish Care...............................................5-104
Instrument Panel, Vinyl, and Other
Plastic Surfaces.....................................5-102
Interior.......................................................5-99
Leather....................................................5-102
Tires........................................................5-107
Underbody Maintenance.............................5-107
Washing Your Vehicle.................................5-103
Weatherstrips............................................5-103
Windshield and Wiper Blades......................5-105Climate Control System...................................3-20
Outlet Adjustment........................................3-22
Clock............................................................3-47
Clutch, Hydraulic.............................................5-24
Collision Damage Repair..................................7-11
Compass...............................................2-40, 2-43
Content Theft-Deterrent....................................2-15
Control of a Vehicle.......................................... 4-3
Coolant
Engine Temperature Gage............................3-33
Heater, Engine............................................
2-22
Cooling System..............................................5-31
Cruise Control................................................3-10
Cruise Control Light........................................3-37
Cupholder(s)..................................................2-50
Customer Assistance Information
Courtesy Transportation.................................. 7-9
Customer Assistance for Text
Telephone (TTY) Users............................... 7-5
Customer Assistance Offices........................... 7-5
Customer Satisfaction Procedure..................... 7-2
GM Mobility Reimbursement Program............... 7-6
Reporting Safety Defects to General Motors....7-14
Reporting Safety Defects to the
Canadian Government..............................7-14
Reporting Safety Defects to the
United States Government.........................7-14
Roadside Assistance Program......................... 7-7
Service Publications Ordering Information........7-15
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