Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identi cation Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
7-13
Privacy..........................................................7-16
Event Data Recorders..................................7-16
Navigation System.......................................7-17
OnStar.......................................................7-17
Radio Frequency Identi cation.......................7-17
Programmable Automatic Door Locks.................. 2-8
R
Radiator Pressure Cap....................................5-29
Radio Frequency Identi cation (RFID), Privacy......7-17
Radios..........................................................3-46
Radio(s)........................................................3-48
Radios
Reception...................................................3-69
Setting the Time..........................................3-47
Theft-Deterrent............................................3-69
Rear Axle......................................................5-46
Limited-Slip.................................................. 4-6
Rear Door Security Locks.................................. 2-9
Rear Doors...................................................... 2-9
Rear Seat Operation.................................1-9, 1-10
Rear Storage Area..........................................2-51
Rearview Mirror, Automatic Dimming..................2-40
Rearview Mirror, Automatic Dimming with
Compass and Temperature Display................2-43
Rearview Mirror, Automatic Dimming with OnStar
®,
Compass and Temperature Display..................2-40Rearview Mirror with OnStar
®...........................2-39
Rearview Mirrors.............................................2-39
Reclining Seatbacks.......................................... 1-5
Recommended Fluids and Lubricants.................6-12
Recovery Hooks.............................................4-31
Recreational Vehicle Towing.............................4-38
Remote Keyless Entry (RKE) System.................. 2-4
Remote Keyless Entry (RKE) System,
Operation..................................................... 2-5
Removing the Flat Tire and Installing
the Spare Tire.............................................5-84
Removing the Spare Tire and Tools...................5-81
Replacement Bulbs.........................................5-53
Replacement Parts, Maintenance......................6-14
Reporting Safety Defects
Canadian Government..................................7-14
General Motors...........................................7-14
United States Government............................7-14
Restraint System Check
Checking the Restraint Systems....................1-75
Replacing Restraint System Parts
After a Crash..........................................1-76
Retained Accessory Power (RAP)......................2-21
Roadside
Assistance Program....................................... 7-7
Rocking Your Vehicle to Get it Out....................4-30
Routing, Engine Drive Belt...............................6-15
Running the Engine While Parked.....................2-38
10
Tires (cont.)
Wheel Replacement.....................................5-76
When It Is Time for New Tires......................5-71
Towing
Recreational Vehicle.....................................4-38
Towing a Trailer..........................................4-44
Your Vehicle...............................................4-38
Traction
Control System (TCS).................................... 4-5
Control System Warning Light.......................3-32
Limited-Slip Rear Axle.................................... 4-6
Trailer
Recommendations.......................................4-57
Transmission
Fluid, Automatic...........................................5-21
Fluid, Manual..............................................5-23
Up-Shift Light..............................................3-30
Transmission Operation, Automatic....................2-23
Transmission Operation, Manual........................2-26
Trip Odometer................................................3-25
Truck-Camper Loading Information....................4-38
Turn and Lane-Change Signals.......................... 3-8
Turn Signal/Multifunction Lever........................... 3-7U
Uniform Tire Quality Grading............................5-74
Up-Shift Light.................................................3-30
Using this Manual............................................... iii
V
Vehicle
Control........................................................ 4-3
Damage Warnings........................................... iv
Loading......................................................4-32
Parking Your...............................................2-37
Symbols......................................................... iv
Vehicle Data Recording and Privacy..................7-16
Vehicle Identi cation
Number (VIN)............................................5-109
Service Parts Identi cation Label..................5-109
Ventilation Adjustment......................................3-22
Visors...........................................................2-14
13