2008 GMC ACADIA emergency towing

If No Steam Is Coming From Your
Engine
If you get an engine overheat warning but see or hear
no steam, the problem may not be too serious.
Sometimes the engine can get a little too hot when you:
Climb a long hill on a hot day.
Stop after high-speed driving.
Idle for long periods in traffic.
Tow a trailer.
If you get the overheat warning with no sign of steam,
try this for a minute or so:
1. If your air conditioner is on, turn it off.
2. Turn on your heater to full hot at the highest fan
speed and open the windows as necessary.
3. If you are in a traffic jam, shift to NEUTRAL (N);
otherwise, shift to the highest gear while
driving — DRIVE (D) or LOW (L).
If you no longer have the overheat warning, you can
drive. Just to be safe, drive slower for about 10 minutes.
If the warning does not come back on, you can drive
normally.
If the warning continues, pull over, stop, and park your
vehicle right away.If there is still no sign of steam, idle the engine for three
minutes while you are parked. If you still have the
warning, turn off the engine and get everyone out of the
vehicle until it cools down. Also, see “Overheated
Engine Protection Operating Mode” later in this section.
You may decide not to lift the hood but to get service
help right away.
Overheated Engine Protection
Operating Mode
This emergency operating mode lets your vehicle be
driven to a safe place in an emergency situation. If an
overheated engine condition exists, an overheat
protection mode which alternates ring groups of
cylinders helps prevent engine damage. In this mode,
there is a signicant loss in power and engine
performance. The temperature gage indicates an
overheat condition exists. Driving extended distances
and/or towing a trailer in the overheat protection
mode should be avoided.
Notice:After driving in the overheated engine
protection operating mode, to avoid engine damage,
allow the engine to cool before attempting any
repair. The engine oil will be severely degraded.
Repair the cause of coolant loss, change the oil and
reset the oil life system. SeeEngine Oil on
page 5-15.
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Alternative Service (Canada only):There may be
times, when Roadside Assistance cannot provide
timely assistance. Your advisor may authorize
you to secure local emergency road service, and
you will be reimbursed up to $100 (Canadian) upon
submission of the original receipt to Roadside
Assistance.
In many instances, mechanical failures may be covered.
However, when other services are utilized, our
Roadside Assistance Representatives will explain any
payment obligations you might incur.
GMC and General Motors of Canada Limited reserve
the right to limit services or reimbursement to an owner
or driver when, in their sole discretion, the claims
become excessive in frequency or type of occurrence.
Calling For Assistance
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle.
Model, year, color, and license plate number of the
vehicle
Odometer reading, Vehicle Identication Number
(VIN), and delivery date of the vehicle
Description of the problem
Towing and Road Service Exclusions
Specically excluded from Roadside Assistance
coverage are towing or services for vehicles operated
on a non-public roadway or highway, nes, impound
towing caused by a violation of local, Municipal, State,
Provincial, or Federal law, and mounting, dismounting or
changing of snow tires, chains, or other traction
devices.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
GMC and General Motors of Canada Limited reserve
the right to make any changes or discontinue the
Roadside Assistance program at any time without
notication.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
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If a Crash Occurs
Here is what to do if you are involved in a crash.
Try to relax and then check to make sure you are all
right. If you are uninjured, make sure that no one else
in your vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash. Do
not discuss your personal condition, mental frame of
mind, or anything unrelated to the crash. This will
help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-6for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
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