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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who require roadside assistance, call
1–800–665–2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount and for towing to the
nearest dealership with 35 miles. To obtain reimbursement information,
U.S. Ford or Mercury vehicles customers call 1–800–241–3673; Lincoln
vehicle customers call 1–800–521–4140. Customers will be asked to
submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
Roadside coverage beyond basic warranty
In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your authorized dealer or by calling 1–800–FORD–CLUB.
Similarly in Canada, for uninterrupted Roadside Assistance coverage, you
may purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
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The fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
1 5A Instrument panel dimmer switch
2 10A Trailer tow park lamps
3 10A Right low beam headlamp
4 10A Left low beam headlamp
5 5A Windshield wiper module
(RUN/ACCY)
6 10A Radio (RUN/ACCY), Door switch
illumination
7 5A Not used (spare)
8 10A Restraints Control Module (RCM),
PADI (Passenger Air bag
Deactivation Indicator), Occupant
classification sensor (OCS)
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Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
29 20A Cigar lighter, Diagnostic connector
(OBD II)
30 5A Power mirrors
31 20A Front park lamps, Rear park
lamps, License plate lamps,
Dimmer switch, Trailer tow park
lamps
32 5A Brake switch (logic), Brake-shift
interlock
33 5A Instrument cluster battery feed
(B+)
34 20A Power point
35 15A Power locks
Power distribution box
The power distribution box is
located in the engine compartment.
The power distribution box contains
high-current fuses that protect your
vehicle’s main electrical systems
from overloads.
Always disconnect the battery before servicing high current
fuses.
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Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
37 — Not used
38 7.5A* Trailer tow (right turn)
39 15A* PCM power
40 — Not used
41 10A* Automatic transmission
42 7.5A* Trailer tow (left turn)
43 20A* Engine fan relay coil, A/C relay
coil, IAC, MAFS, HEGO, CMS,
VMV solenoid
44 15A* Ignition coil, Capacitor
45A — Not used
45B — Not used
46A — Fuel pump relay, Fuel injectors
relay
46B — Not used
47 — Engine fan relay
48 — Starter relay
49 — Not used
50 — Not used
51 — Not used
52 — Not used
53 — Not used
54 — PCM relay
55 — Blower relay
56A — A/C clutch solenoid relay
56B — Fog lamp relay
* Mini Fuses ** Maxi Fuses
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Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
15 — Not used
16 — Not used
17 40A** Anti-lock Brake System (ABS)
module
18 — Not used
19 — Not used
20 — Not used
21 10A* PCM keep alive power, Canister
purge valve solenoid
22 — Not used
23 30A* Fuel pump motor, Fuel injectors
24 — Not used
25 10A* A/C clutch solenoid
26 — Not used
27 20A* 4x4 module
28 — Not used
29 30A* Wipers/washer
30 — Not used
31 15A* Foglamps
32 — Not used
33 30A* Anti-lock Brake System (ABS)
module
34 — Not used
35 — Not used
36 — Not used
37 — Not used
38 7.5A* Trailer tow (right turn)
39 15A* PCM power
40 — Not used
41 10A* Automatic transmission
42 7.5A* Trailer tow (left turn)
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The use of tire sealants may damage your Tire Pressure
Monitoring System and should not be used.
Refer toTire Pressure Monitoring System (TPMS)in the
Tires, Wheels and Loadingchapter for important information. If
the tire pressure monitor sensor becomes damaged, it will no longer
function.
Dissimilar spare tire/wheel information
Failure to follow these guidelines could result in an increased
risk of loss of vehicle control, injury or death.
If you have a dissimilar spare tire/wheel, then it is intended for
temporary use only. This means that if you need to use it, you should
replace it as soon as possible with a road tire/wheel that is the same size
and type as the road tires and wheels that were originally provided by
Ford. If the dissimilar spare tire or wheel is damaged, it should be
replaced rather than repaired.
A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that
is different in brand, size or appearance from the road tires and wheels
and can be one of three types:
1.T-type mini-spare:This spare tire begins with the letter “T” for tire
size and may have “Temporary Use Only” molded in the sidewall
2.Full-size dissimilar spare with label on wheel:This spare tire has
a label on the wheel that states: “THIS TIRE AND WHEEL FOR
TEMPORARY USE ONLY”
When driving with one of the dissimilar spare tires listed above,do not:
•Exceed 50 mph (80 km/h)
•Load the vehicle beyond maximum vehicle load rating listed on the
Safety Compliance Label
•Tow a trailer
•Use snow chains on the end of the vehicle with the dissimilar spare
tire
•Use more than one dissimilar spare tire at a time
•Use commercial car washing equipment
•Try to repair the dissimilar spare tire
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Use of one of the dissimilar spare tires listed above at any one wheel
location can lead to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
For vehicles equipped with 4WD, it is not recommended that the vehicle
be operated in 4WD modes with a temporary emergency spare tire. If 4WD
operation is necessary, do not operate above speeds of 10 mph (16 km/h)
or for distances above 50 miles (80 km).
3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire/wheel,do not:
•Exceed 70 mph (113 km/h)
•Use more than one dissimilar spare tire/wheel at a time
•Use commercial car washing equipment
•Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-Wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
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