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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who require roadside assistance, call
1–800–665–2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount and for towing to the
nearest dealership with 35 miles. To obtain reimbursement information,
U.S. Ford or Mercury vehicles customers call 1–800–241–3673; Lincoln
vehicle customers call 1–800–521–4140. Customers will be asked to
submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
Roadside coverage beyond basic warranty
In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your authorized dealer or by calling 1–800–FORD–CLUB.
Similarly in Canada, for uninterrupted Roadside Assistance coverage, you
may purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
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HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
Push in the flasher control and all
front and rear direction signals will
flash. Press the flasher control again
to turn them off. Use it when your
vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
FUEL PUMP SHUT-OFF SWITCH
This device stops the electric fuel pump from sending fuel to the engine
when your vehicle has had a substantial jolt.
After an accident, if the engine cranks but does not start, this switch
may have been activated.
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The fuel pump shut-off switch is
located on the right side of the
passenger footwell, behind the fuse
panel door.
To reset the switch:
1. Turn the ignition OFF.
2. Check the fuel system for leaks.
3. If no leaks are apparent, reset the
switch by pushing in on the reset
button.
4. Turn the ignition ON.
5. Wait a few seconds and return
the key to OFF.
6. Make another check for leaks.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
15
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Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
9 40A** Ignition switch
10 — Not used
11 30A** Powertrain Control Module (PCM)
relay
12 — Not used
13 30A** Blower motor (climate control)
14 — Not used
15 — Not used
16 — Not used
17 40A** Anti-lock Brake System (ABS)
module
18 — Not used
19 20A** Engine fan
20 — Not used
21 10A* PCM keep alive power, Canister
purge valve solenoid
22 — Not used
23 30A* Fuel pump motor, Fuel injectors
24 — Not used
25 10A* A/C clutch solenoid
26 — Not used
27 — Not used
28 — Not used
29 30A* Wipers/washer
30 — Not used
31 15A* Fog lamps
32 — Not used
33 30A* Anti-lock Brake System (ABS)
module
34 — Not used
35 — Not used
36 — Not used
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Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
37 — Not used
38 7.5A* Trailer tow (right turn)
39 15A* PCM power
40 — Not used
41 10A* Automatic transmission
42 7.5A* Trailer tow (left turn)
43 20A* Engine fan relay coil, A/C relay
coil, IAC, MAFS, HEGO, CMS,
VMV solenoid
44 15A* Ignition coil, Capacitor
45A — Not used
45B — Not used
46A — Fuel pump relay, Fuel injectors
relay
46B — Not used
47 — Engine fan relay
48 — Starter relay
49 — Not used
50 — Not used
51 — Not used
52 — Not used
53 — Not used
54 — PCM relay
55 — Blower relay
56A — A/C clutch solenoid relay
56B — Fog lamp relay
* Mini Fuses ** Maxi Fuses
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Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
15 — Not used
16 — Not used
17 40A** Anti-lock Brake System (ABS)
module
18 — Not used
19 — Not used
20 — Not used
21 10A* PCM keep alive power, Canister
purge valve solenoid
22 — Not used
23 30A* Fuel pump motor, Fuel injectors
24 — Not used
25 10A* A/C clutch solenoid
26 — Not used
27 20A* 4x4 module
28 — Not used
29 30A* Wipers/washer
30 — Not used
31 15A* Foglamps
32 — Not used
33 30A* Anti-lock Brake System (ABS)
module
34 — Not used
35 — Not used
36 — Not used
37 — Not used
38 7.5A* Trailer tow (right turn)
39 15A* PCM power
40 — Not used
41 10A* Automatic transmission
42 7.5A* Trailer tow (left turn)
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Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
43 20A* A/C relay coil, IAC, MAFS, HEGO,
CMS, VMV solenoid, EGR
solenoid, Heated PCV
44 15A* Ignition coil, Capacitor
45A — Not used
45B — Not used
46A — A/C clutch solenoid
46B — Not used
47 — PCM relay
48A — Fuel pump relay, Fuel injectors
relay
48B — Fog lamp relay
51 — Not used
52 — Not used
53 — Not used
54 — Not used
55 — Blower relay
56 — Starter relay
* Mini Fuses ** Maxi Fuses
CHANGING THE TIRES
If you get a flat tire while driving:
•do not brake heavily.
•gradually decrease the vehicle’s speed.
•hold the steering wheel firmly.
•slowly move to a safe place on the side of the road.
Note:The tire pressure monitoring system (TPMS) indicator light will
illuminate when the spare is in use. To restore the full functionality of
the monitoring system, all road wheels equipped with tire pressure
monitoring sensors must be mounted on the vehicle.
Have a flat serviced by an authorized dealer in order to prevent damage
to the TPMS sensor, refer toChanging tires with TPMSin theTires,
Wheels and Loadingchapter. Replace the spare tire with a road tire as
soon as possible.
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