GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty and is not applicable to vehicles
sold in Canada. The service is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period (U.S.) of two years
(unlimited miles)
Roadside assistance will cover:
•battery jump start.
•lock out assistance (key replacement is customer responsibility).
•towing – Ford/Mercury/Lincoln eligible vehicle towed to the nearest
authorized dealer within 35 miles (56.3 km) of the disablement
location or to the nearest authorized dealer. If a member requests to
be towed to the nearest authorized dealer more than 35 miles
(56.3 km) from the disablement location, the member shall be
responsible for any mileage costs in excess of 35 miles (56.3 km).
Trailers shall be covered up to $100 if the disabled Eligible Vehicles
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
Roadside services.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the Owner Guide
portfolio in the glove compartment.
To receive roadside assistance in the United States, call 1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1-800-241-3673.
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non-asbestos, fiberglass, mineral wool, aramid or carbon) may be a
potentially serious health hazard.
Note:Persons handling brake linings should follow all precautions listed
below:
1. Always wear a respirator approved by the National Institute of
Occupational Studies of Health (NIOSH) or Mine Safety and Appliance
(MSA) during all brake service procedures. Wear the respirator from
removal of the wheels through assembly.
2.Neveruse compressed air or dry brushing to clean brake parts or
assemblies.
3. Clean brake parts and assemblies in open air. During assembly,
carefully place all parts on the floor to avoid getting dust in the air. Use
an industrial vacuum cleaner with a HEPA filter system to clean dust
from the brake drums, backing plates and other brake parts. After using
the vacuum, remove any remaining dust with a rag soaked in water and
wrung until nearly dry.
4.Neveruse compressed air or dry sweeping to clean the work area.
Use an industrial vacuum cleaner with a HEPA filter system and rags
soaked in water until wrung until nearly dry. Dispose of used rags with
care to avoid getting dust in the air. Use an approved respirator when
emptying vacuum cleaners and handling used rags.
5.Worker clean-up:Wash your hands before eating, drinking or
smoking. Vacuum your work clothes after use and then launder them
separately, without shaking them, to prevent fiber dust getting into the
air.
Air brakes - inspection and adjustment
A regular schedule for periodic cleaning, lubrication and adjustment
inspection should be established based on the type of vehicle operation.
It is difficult to predetermine an exact maintenance interval (time or
mileage), since vehicles will be used in a wide variety of applications and
conditions. If you are uncertain of the proper schedule and procedures
for your vehicle, contact your dealer.
Periodic checking of push rod travel or brake adjustment is essential for
effective braking. Push rod travel should be checked every service
interval to determine if adjustment is correct. Brake chamber push rods
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Air brakes - air dryer
Performance of desiccant or after-cooler type air dryers is dependent on
climatic conditions in which your vehicle is operating. Maintenance
schedules must be established for each specific operation.
The use of an air dryer on a vehicle does not eliminate the need to
periodically drain the air reservoirs.
Air brakes - desiccant air dryer
Inspect for moisture in the air system by opening reservoirs, drain cocks
or valves and checking for presence of water. The presence of small
amounts of water due to condensation is normal and should not be
considered as an indication that the dryer is not functioning properly.
The desiccant cartridge should be replaced or rebuilt when it has been
determined that the desiccant is contaminated and does not have
adequate water absorption capacity. The desiccant change interval may
vary; it is generally recommended that the desiccant be replaced every
12 months (yearly). If experience has shown that extended or shortened
life has resulted for a particular installation, then the yearly interval can
be increased or decreased accordingly.
Hydraulic brakes - inspection and adjustment
A regular schedule for periodic cleaning, lubrication, adjustment and
inspection should be established based on the type of vehicle operation.
It is difficult to predetermine an exact maintenance interval (time or
mileage), since vehicles will be used in a wide variety of applications and
conditions. If you are uncertain of the proper schedule and procedures
for your vehicle, contact your dealer.
Inspect the brake lining every maintenance interval. Establish inspection
intervals that provide for lining replacement before damage to the disc
occurs. Excessive lining wear may expose the backing plate to the disc
causing scoring of the disc faces.
This inspection should be performed by a qualified technician and must
be in accordance with instructions provided by the service manual.
Note:Hydraulic brake system are power assisted. Braking capabilities
will be greatly reduced without engine assist.
Hydraulic brakes - fluid level
Fluid level should be at the bottom edge of the ring on each reservoir fill
port. Do not fill the master cylinder to the top of the reservoir.
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Tires should be properly inflated to manufacturers recommended
pressure for the size and service load in which the vehicle is being used.
Refer to the tire manufacturer in which your vehicle is equipped for the
latest information concerning service load and inflation pressure.
It is particularly important to keep moisture from the inside of tires, and
proper selection of air compressor equipment, proper air line routing,
and the use of shop air dryers is strongly recommended to avoid
moisture in the high pressure air used for tire inflation.
Under-inflation
Tires should not be permitted to become under-inflated. Increased
flexing due to under-inflation causes heat build-up within the tire
components. This leads to reduced strength, breakdown of the rubber
compounds, and possible separation of the tire components (i.e., ply and
tread separation and reduced retreadability).
Under-inflation is the primary cause of premature tire concerns including
sudden loss of air. In addition, low inflation causes an increase in rolling
resistance. This results in reduced fuel mileage, a loss in tread mileage,
and uneven wear due to increased tread movement. To determine proper
inflation refer to the tire manufacturer load/inflation guide which can be
found on the tire manufacturer website or at your local truck tire dealer.
Inspection
Check condition of tires for abnormal wear patterns, and proper inflation
pressures. Cut or broken tire casing must be repaired or replaced.
Tires should be inspected for the following conditions. If any are present,
the tire should be removed and repaired, retreaded or scrapped as the
condition indicates.
•Any blister, bump or raised portion anywhere on the surface of the
tire tread or sidewall (other than a bump made by a repair). These
indicate the start of internal separation.
•Any cut that reaches to the belt or ply cords, or any cut that is large
enough to grow in size and depth.
•Any nail or puncturing object.
•If any stone or object is held by a tread groove and is starting to drill
into the tread base, remove the object.
Proper tire inflation, toe-in adjustment, loads, and road speeds are
important factors governing tire mileage, steering ease and
maneuverability.
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GENERAL MAINTENANCE INFORMATION
The general maintenance services listed in this section are required
because they are considered essential to the life and performance of
your vehicle. Refer to the “Daily Owner Checks” chart for important
maintenance items.
Ford Motor Company recommends you perform the owner maintenance
services listed in this section. These services are matters of day-to-day
care that are important to the proper operation of your vehicle. In
addition to the conditions described in owner maintenance, be alert for
any unusual noise, vibration or other indication that your vehicle may
need service and attend to it promptly.
Your vehicle is very sophisticated and built with multiple complex
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That’s why it’s
important to rely upon your Ford dealership to properly diagnose and
repair your vehicle.
Use only recommended fuels, lubricants, fluids and service parts
conforming to Ford specifications. Motorcraft parts are designed and
built for best performance in your vehicle. Using these parts for
replacement is your assurance that Ford-Built quality stays in your
vehicle.
Non-Ford approved chemicals or additives are not required for factory
recommended maintenance. In fact, Ford Motor Company recommends
against the use of such additive products unless specifically
recommended by Ford for a particular application.
SCHEDULED MAINTENANCE
Ford Motor Company has recommended maintenance intervals for
various parts and component systems based upon engineering testing.
Ford Motor Company relies upon this testing to determine the most
appropriate mileage for replacement of oils and fluids to protect your
vehicle at the lowest overall cost to you and recommends against
maintenance schedules that deviate from the scheduled maintenance
information.
The maintenance or replacement of the emission control devices (or
systems) in your new Ford Motor Company vehicle (or engine) may be
performed at your expense. These services may be performed by any
automotive repair establishment or individual using automotive parts
equivalent to those with which your vehicle or engine was originally
equipped. If any parts other than Ford, Motorcraft, or Ford authorized,
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FACTORY AUTHORIZED SYSTEMS CHECKS
In the event that your vehicle experiences a component related concern,
please contact your Ford dealership. The Ford Motor Company Trained
Technicians who work at Ford dealerships are specifically trained to
understand your vehicle.
A proper repair begins with a thorough system check. A Factory
Authorized Systems Check can ONLY be found at a Ford dealership. In
some circumstances, the technician may need to request your
authorization to perform additional operations to determine the final
diagnosis. The technician’s goal is to ensure that your vehicle is fixed
right the first time, at the best value to you.
The following list represents several of the Factory Authorized Systems
Checks available at a participating Ford dealers:
•Air Conditioning
•Check Engine Light
•All Wheel Drive and 4x4
•Automatic Transmission
•Engine Cooling and Cabin Heating
•Steering and Suspension
•Charge/Start/Battery
•Wheel Alignment
•Anti-Lock Brake System
EMISSIONS CONTROL SYSTEM
To ensure the emissions control systems operate effectively, you should
have the services listed in the maintenance schedule performed at the
specified time and mileage/km intervals. You should avoid running out of
fuel or turning off the ignition while the vehicle is in motion, especially
at high speeds.
Because of high engine compartment and exhaust system
temperatures resulting from emissions equipment, do not park,
idle or operate your vehicle in dry grass or other dry ground cover
where the possibility of ground fire exists.
Do not make unauthorized modifications to the engine or vehicle.
Modifications causing increased amounts of unburned fuel to reach the
exhaust system can significantly increase the temperature of the engine
compartment and/or the exhaust system.
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temperature gauge ...................27
Cruise control
(see Speed control) ....................57
Customer Assistance ........134, 150
Ford accessories for your
vehicle .....................................158
Getting assistance outside
the U.S. and Canada ......150, 152
Getting roadside assistance ...134
Getting the service you
need .........................................150
Ordering additional owner’s
literature .................................153
D
Daytime running lamps
(see Lamps) ................................47
Defects, reporting .....................153
Defrost ...................................44–45
windshield ...........................44–45
with heating and air
conditioning system .................45
with standard heating
system .......................................44
Doors
lubricant specifications ..........209
Driving under special
conditions
through water ...........................90
E
Emergencies, roadside
jump-starting ..........................142
Emission control
system ................................185, 229
catalytic converter ..................166
Engine
cleaning ...................................156coolant .....................................173
lubrication specifications .......209
Engine fan .................................174
Engine oil ..................................171
oil pressure gauge ....................27
refill capacities ........................224
specifications ..........................209
Event data recording ....................6
F
Fan, Engine Cooling .................174
Flashers, hazard ........................135
Fuel ............................................175
calculating fuel
economy ..........................178–179
capacity ...................................225
choosing the right fuel ...........176
filling your vehicle with
fuel ...........................................175
filter, specifications ................174
gauge .........................................27
improving fuel
economy ..........................178–179
running out of fuel ...........88, 178
safety information relating to
automotive fuels .....................175
Fuses ..................................135, 141
G
Gas mileage
(see Fuel economy) .........178–179
Gauges .........................................27
battery voltage gauge ...............27
engine coolant temperature
gauge .........................................27
engine oil pressure gauge ........27
fuel gauge ..................................27
odometer ...................................27
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Index
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