2008 FORD F350 emergency towing

6. If the trailer wheels lock-up (indicated by squealing tires), reduce the
GAIN setting; if the trailer wheels turn freely, increase the GAIN setting.
Repeat Steps 5 and 6 until the GAIN setting is at a point just below
trailer wheel lock-up. If towing a heavier trailer, trailer wheel lockup may
not be attainable even with the maximum GAIN setting of 10.
Explanation of instrument cluster messages:
The TBC interacts with the instrument cluster message center. These
messages, accompanied by a single chime, will be displayed when the
TBC determines a malfunction in the trailer connection, TBC system, or
in the trailer. These messages are listed below:
TRAILER DISCONNECTED (if equipped with message center) or
CHECK TRAILER (if equipped with mini message center):This
message is displayed when a trailer connection was determined and then
a disconnection, either intentionally or unintentionally, has been sensed
during a given ignition cycle. It is also displayed if a trailer fault occurs
causing the trailer to appear disconnected. This message is also
displayed during manual activation without a trailer connected.
TBC FAULT:This message is displayed in response to faults sensed by
the TBC. In the event this message is seen, please take your vehicle to
an authorized dealer for diagnosis and repair. The TBC may still function,
but performance may be degraded.
WIRING FAULT ON TRAILER:The TBC is capable of determining
certain faults in the vehicle wiring and trailer wiring/brake system. These
faults do not mean there is anything wrong with the TBC. This message
is displayed when one of the following faults has occurred:
•Short circuit on the electric brake output wire:If the TRAILER
FAULT message is displayed with no trailer connected, the problem is
with the vehicle wiring from the TBC to the 7–pin connector in the
bumper. If the message is only displayed with a trailer connected, the
problem is related to the trailer wiring; consult your trailer dealer for
assistance. This can be a short to ground (i.e., chaffed wire) or a short
to voltage (i.e., pulled pin on trailer emergency break-away battery) or
trailer brakes drawing too much current.
Note:Your TBC can be diagnosed by your authorized dealer to
determine exactly which trailer fault has occurred; however, if the fault
is with the trailer this diagnosis isnotcovered under your Ford
warranty.
Points to Remember:
•Remember to adjust gain setting before using the TBC for the first
time.
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Transmission Drivetrain
configurationRequirements for
neutral towing
Manual 4x2 Place transmission
into (N) Neutral
1
Manual 4x4 with manual-shift
transfer caseTransmission in (N)
Neutral; Transfer case
in (N) (Neutral);
Hublocks set to FREE
1Automatic
Manual 4x4 with
electronic-shift
transfer caseDo not tow your
vehicle with any
wheels on the ground,
as vehicle or
transmission damage
may occur. It is
recommended to tow
your vehicle with all
four (4) wheels off the
ground such as when
using a car-hauling
trailer. Otherwise, no
recreational towing is
permitted. Automatic
1Always make sure that both hub locks are set to the same position.
In case of a roadside emergency with a disabled vehicle, seeWrecker
Towingin theRoadside Emergencieschapter.
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Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles. To obtain reimbursement information, U.S.
Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673.
Customers will be asked to submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
Roadside coverage beyond basic warranty
In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your authorized dealer or by calling 1–800–FORD–CLUB.
Similarly in Canada, for uninterrupted Roadside Assistance coverage, you
may purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
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Note:Towing an ESOF 4x4 vehicle with the front wheels on the ground
without disengaging the front hubs may cause damage to the automatic
transmission.
Note:Towing a 4x2 or an ESOF 4x4 vehicle with the rear wheels on the
ground for more than 50 miles (80 km) and/or in excess of 35 mph (56
km/h) may cause damage to the automatic transmission.
Note:On Dual Rear Wheel (DRW) vehicles, an outer rear wheel must be
removed prior to using a wheel lift wrecker.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Emergency Towing
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
•Vehicle is facing forward.
•Place the transmission in N (Neutral).
•Maximum speed is not to exceed 35 mph (56 km/h).
•Maximum distance is 50 miles (80 km).
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