10–lug nut torque sequence
19. Stow the flat tire. Refer toStowing the flat/spare tireif the vehicle
is equipped with a spare tire carrier.
Note:Do not stow the Harley-Davidson flat tire and wheel using the
spare tire winch mechanism; store the flat in the bed of the truck.
20. Stow the jack, jack handle and lug wrench. Make sure the jack is
securely fastened so it does not rattle when driving.
21. Unblock the wheels.
The following step applies to F–250/F–350 Single Rear Wheel
(SRW) vehicles only:
22. When installing the wheel center
ornaments, ensure that the
ornament retention towers on the
back side of the ornament are
aligned with the studs/lug nuts. The
retention towers are designed to be
installed over the studs/nuts and
retain to the flange on the lug nut.
2008 F-250/350/450/550(f23)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
319
If the ornament retention towers are
aligned between the studs/lug nuts,
the ornament is improperly
installed. This improper installation
may appear and sound correct, but
will not keep the ornament on the
vehicle. Ornaments improperly
installed in this manner will fall off
or become loose with minimal force
or impact.
Stowing the flat/spare tire
Note:Failure to follow spare tire stowage instructions may result in
failure of cable or loss of spare tire.
1. Lay the tire on the ground with the valve stem facing in the direction
specified on the Tire Changing Instructions located in the glove box.
2. Slide the wheel partially under the vehicle and install the retainer
through the wheel center. Pull on the cable to align the components at
the end of the cable.
3. Turn the jack handle clockwise until the tire is raised to its stowed
position underneath the vehicle. The effort to turn the jack handle
increases significantly and the spare tire carrier ratchets or slips when
the tire is raised to the maximum tightness. Tighten to the best of your
ability, to the point where the ratchet/slip occurs, if possible. The spare
tire carrier will not allow you to overtighten. If the spare tire carrier
ratchets or slips with little effort, take the vehicle to your authorized
dealer for assistance at your earliest convenience.
4. Check that the tire lies flat against the frame and is properly
tightened. Try to push or pull, then turn the tire to be sure it will not
move. Loosen and retighten, if necessary. Failure to properly stow the
spare tire may result in failure of the winch cable and loss of the tire.
5. Repeat this tightness check procedure when servicing the spare tire
pressure (every six months, perscheduled maintenance information),
or at any time that the spare tire is disturbed through service of other
components.
6. If removed, install the spare tire lock (if equipped) into the bumper
drive tube with the spare tire lock key (if equipped) and jack handle.
2008 F-250/350/450/550(f23)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
320
WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
Note:It is recommended that the vehicle be towed with a wheel lift or
flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has
not approved a slingbelt towing procedure. If the vehicle is towed by any
other means or incorrectly, vehicle damage may occur.
On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels
on the ground and the rear wheels off the ground using a wheel lift
On 4x4 vehicles, it is recommended that your vehicle be towed using
flatbed equipment with all the wheels off the ground. However, a wheel
lift may be used to lift the rear of the vehicle so long as, depending on
vehicle configurations, the following preparations are met:
•On Electronic Shift-On-the-Fly (ESOF) vehicles, the 4x4 control is
turned to the 2WD position prior to towing.
•On manual-shift transfer case vehicles, the front wheel hub locks are
in the FREE position prior to towing.
2008 F-250/350/450/550(f23)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
327
Note:Towing an ESOF 4x4 vehicle with the front wheels on the ground
without disengaging the front hubs may cause damage to the automatic
transmission.
Note:Towing a 4x2 or an ESOF 4x4 vehicle with the rear wheels on the
ground for more than 50 miles (80 km) and/or in excess of 35 mph (56
km/h) may cause damage to the automatic transmission.
Note:On Dual Rear Wheel (DRW) vehicles, an outer rear wheel must be
removed prior to using a wheel lift wrecker.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Emergency Towing
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
•Vehicle is facing forward.
•Place the transmission in N (Neutral).
•Maximum speed is not to exceed 35 mph (56 km/h).
•Maximum distance is 50 miles (80 km).
2008 F-250/350/450/550(f23)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
328
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating authorized dealer.
There are several plans available in various time, distance and deductible
combinations which can be tailored to fit your own driving needs. Ford
ESP also offers reimbursement benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating authorized dealers.
2008 F-250/350/450/550(f23)
Owners Guide (post-2002-fmt)
USA(fus)
Customer Assistance
333
WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
pH shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is
available from your authorized dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is “hot to the touch” or during exposure to
strong, direct sunlight.
•Always use a clean sponge or car wash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
•If your vehicle is equipped with running boards, do not use
rubber, plastic and vinyl protectant products on the running
board surface, as the area may become slippery.
WAXING
•Wash the vehicle first.
•Do not use waxes that contain abrasives. Use Motorcraft Premium
Liquid Wax, ZC-53-A, which is available from your authorized dealer,
or an equivalent quality product.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will “gray” or stain the parts over time.
2008 F-250/350/450/550(f23)
Owners Guide (post-2002-fmt)
USA(fus)
Cleaning
337
•Be certain to wash or wipe your hands clean if you have been in
contact with certain products such as insect repellent and suntan
lotion in order to avoid possible damage to the interior painted
surfaces.
•Do not use household or glass cleaners as these may damage the
finish of the instrument panel, interior trim and cluster lens.
Do not use chemical solvents or strong detergents when cleaning
the steering wheel or instrument panel to avoid contamination of
the airbag system.
If a staining liquid like coffee/juice has been spilled on the instrument
panel or on interior trim surfaces, clean as follows:
1. Wipe up spilled liquid using a clean white cotton cloth.
2. Apply Motorcraft Deluxe Leather and Vinyl Cleaner (ZC-11-A) [In
Canada use Motorcraft Multi-Purpose Cleaner (CXC-101)] to the wiped
area and spread around evenly.
3. Apply more Motorcraft cleaner to a clean white cotton cloth and press
the cloth onto the soiled area–allow this to set at room temperature for
30 minutes.
4. Remove the soaked cloth, and if it is not soiled badly, use this cloth to
clean the area by using a rubbing motion for 60 seconds.
5. Following this, wipe area dry with a clean white cotton cloth.
INSTRUMENT PANEL AND CONSOLE (HARLEY-DAVIDSON ONLY)
Your vehicle’s instrument panel and console are uniquely painted with both
high and low gloss paints that require special care. The high gloss area is
similar to that of the vehicle’s exterior; the low gloss area is designed to
help protect the driver from undesirable windshield reflection.
High gloss paint area
In order to maintain the finish of the instrument panel and console, the
high gloss areas should be treated similar to the that of exterior paint or
glossy plastic surfaces. When cleaning the high gloss areas:
•Do not usepaper towels or newspaper.
•Do not usesilicone or Teflont (PTFE)-based products.
Dust the high gloss areas with a clean, dry cloth, or use Motorcraft Dusting
Cloth (ZC-24 or ZC-25) or Motorcraft Dusting Cloth Mitts (ZC-47).
For general cleaning, use mild, soapy water and a soft, damp cloth, then
dry with a clean, dry cloth, or use or use Motorcraft Dash & Vinyl Cleaner
(ZC-38-A) or Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23).
2008 F-250/350/450/550(f23)
Owners Guide (post-2002-fmt)
USA(fus)
Cleaning
341
For removal of fine scuffs and scratches, use Scotch-Britet Microfiber
Cloth or cheese cloth along with Motorcraft Premium Liquid Wax
(ZC-53-A), Motorcraft Paint Sealant (ZC-45), or Motorcraft Custom Clear
Coat Polish (ZC-8-A). Note: Removal of deep scuffs and scratches should
be performed by an authorized dealer or an experienced repair facility.
Low gloss paint area
The low gloss area of the instrument panel’s upper dash should be
cleaned with mild, soapy water and a soft, damp cloth, or Motorcraft
Dash & Vinyl Cleaner (ZC-38-A), then dried with a clean, dry cloth.
When cleaning the low gloss areas:
•Do not usepaper towels or newspaper.
•Do not usesilicone or Teflont (PTFE)-based products.
•Do not useexterior paint waxes or sealants.
Dust the low gloss areas with a clean, dry cloth, or use Motorcraft
Dusting Cloth (ZC-24 or ZC-25) or Motorcraft Dusting Cloth Mitts
(ZC-47).
INTERIOR
For fabric, carpets, cloth seats and safety belts:
•Remove dust and loose dirt with a vacuum cleaner.
•Remove light stains and soil with Motorcraft Professional Strength
Carpet & Upholstery Cleaner (ZC-54).
•If grease or tar is present on the material, spot-clean the area first
with Motorcraft Spot and Stain Remover (ZC-14).
•If a ring forms on the fabric after spot cleaning, clean the entire area
immediately (but do not oversaturate) or the ring will set.
•Do not use household cleaning products or glass cleaners, which can
stain and discolor the fabric and affect the flame retardant abilities of
the seat materials.
Do not use cleaning solvents, bleach or dye on the vehicle’s
seatbelts, as these actions may weaken the belt webbing.
2008 F-250/350/450/550(f23)
Owners Guide (post-2002-fmt)
USA(fus)
Cleaning
342