ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
2008 Explorer(exp)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
289
Engine oil ..................................340
checking and adding ..............340
dipstick ....................................340
filter, specifications ........343, 369
recommendations ...................343
refill capacities ........................370
specifications ..........................370
Event data recording ....................7
Exhaust fumes ..........................259
F
Fail safe cooling ........................352
Family entertainment system ....51
Floor mats .................................142
Fluid capacities .........................370
Foglamps .....................................87
Four-Wheel Drive vehicles .......280
driving off road .......................281
indicator light .........................280
preparing to drive your
vehicle .....................................268
Fuel ............................................354
calculating fuel
economy ..................117, 129, 359
cap ...........................................356
capacity ...................................370
choosing the right fuel ...........357
comparisons with EPA fuel
economy estimates .................362
detergent in fuel .....................358
filling your vehicle with
fuel ...........................354, 356, 359
filter, specifications ........353, 369
fuel pump shut-off switch .....291
improving fuel economy ........359
octane rating ...................357, 374
quality ......................................358
running out of fuel .................358safety information relating
to automotive fuels ................354
Fuses ..................................292, 294
G
Garage door opener ..................100
Gas cap (see Fuel cap) ............356
Gas mileage
(see Fuel economy) .................359
Gauges .........................................19
GAWR (Gross Axle Weight
Rating)
calculating ...............................248
GVWR (Gross Vehicle Weight
Rating)
calculating ...............................248
H
Hazard flashers .........................291
Head restraints .........................163
Headlamps ...................................87
aiming ........................................89
bulb specifications ....................92
daytime running lights .............88
flash to pass ..............................88
high beam .................................88
turning on and off ....................87
Heating
heating and air conditioning
system .................................79, 81
Homelink wireless control
system ........................................112
Hood ..........................................335
How to get going ........................22
I
Ignition ...............................256, 374
2008 Explorer(exp)
Owners Guide (post-2002-fmt)
USA(fus)
Index
381
