2008 FORD ESCAPE phone

Get ready for an intelligent conversation with your car.
The last time you stepped out without your cell phone or digital media player, did you feel out of
sync with the world? We don’t blame you. Our personal devices have become indispensable
extensions of our lives.
Ford ingenuity now brings you a better, more sensible way to remain connected to your world
while behind the wheel. Introducing SYNC - Powered by Microsoft®. SYNC offers voice activated
calling and voice activated music selection while allowing you to maintain your focus on the road.
SYNC Features
• Send and receive hands-free calls
• Play your digital music through voice activated commands
• Use voice recognition to access your cell phone’s contact list
• Transfer an active phone conversation to a hands-free environment
• Play music stored on your digital media player
• Use your device while charging through the USB port
• Listen to music streaming from your Bluetooth® enabled phone
• Advanced voice recognition system fluent in English, French and Spanish

Exclusively available on Ford, Mercury and Lincoln vehicles.

Congratulations on the purchase of your new vehicle

equipped with SYNC.


www.SyncMyRide.com

What you need to get started
To use SYNC’s many features, you must have the following:
• Cellular phone with Bluetooth wireless technology (with the phone’s user guide).
• Compatible digital media player with USB cable.
Note: SYNC is capable of hosting nearly any digital media player including: iPod®, Zune™,
“Plays from device” players, and most USB drives. Supported audio formats include MP3,
WMA, WAV, AAC and PCM.
• For more information on all SYNC features and compatible devices, check out
www.SyncMyRide.com.
Pairing your phone for the first time
The first thing you must do to use the phone features of SYNC is to ‘pair’ your Bluetooth enabled
cellular phone with SYNC. This allows your phone to communicate with the hands-free system.
To pair your phone for the first time:
1. Ensure that the vehicle ignition and radio are on and that your vehicle is in Park (P).
2. Press
to enter the PHONE MENU. SYNC will attempt to connect and the radio display
will indicate that no phone is paired.
3. Press OK. ADD DEVICES will appear in the radio display.
Note: Press
/ repeatedly if ADD DEVICES does not first appear in the radio display.
4. Press OK to confirm your selection and enter the ADD DEVICES MENU.
5. When FIND SYNC appears in the radio display, press OK. Follow the instructions in your
cellular phone’s user guide to put your phone into Bluetooth discovery mode. A six digit PIN
will appear in the radio display.

6. When prompted on your phone’s display, enter the six digit PIN provided by SYNC.
7. The radio display will read CONNECTED when the pairing process is successful.
Congratulations! Your phone is now successfully paired to SYNC. Depending on your phone’s
capability, you may be prompted on your phone’s display or radio display with additional
options, as some features are dependent on your phone’s capability. For further information,
refer to your phone’s user guide and visit www.SyncMyRide.com.
Note: You can, at any time, press and hold
to exit phone mode and listen to other audio
sources. You can also press VOICE or
and say “Help” for more options.
Stay connected - while living life in the fast lane
The voice -activated, hands-free calling system means you never have to put life on hold again.
The system supports you with:
• Voice activated, hands-free calling: To initiate a call, press or VOICE, then say “Phone.” When
prompted, say “Call” or say “Dial” and, when prompted, the desired number.
SYNC will automatically connect with the names in your mobile phone’s contact list. To answer
incoming calls, simply press
. To end a call, press and hold .
• Uninterrupted connections while entering your vehicle: In the middle of a phone call while
entering your car? No need to hang up. If your phone has been previously paired, SYNC
will
instantly connect to your Bluetooth phone and automatically transfer the call to a hands-free
environment. (The system can also transfer the call back to your phone as you exit your vehicle.)
• Audible text messages: If your connected cell phone supports text messaging downloads via
Bluetooth wireless technology, you can use SYNC’s text messaging feature. If you receive a
text message while driving, press OK and SYNC
will read it to you out loud. The system is smart
enough to translate commonly used text messaging expressions such as “LOL” and “ :) ”. You can
even reply with a list of predefined responses.

Introduction4
What is SYNC? 4
Safety information 5
Phone dependent features 5
SYNC voice recognition feature 6
Voice recognition system overview8
Using voice commands with SYNC 8
SYNC system controls10
Quick reference chart 10
SYNC phone features12
Voice commands in phone mode 12
Making a call 14
Ending a call 14
Exiting phone mode 14
Answering an incoming call 14
Incoming new text message 15
Using the quick dial feature 15
Active call menu options 16
Using privacy mode 16
Putting a call on/off hold 17
Joining two calls (multiparty/conference call) 17
Accessing call history/phone book during active call 18
How SYNC interacts with your Bluetooth device 18
Phone redial 19
Call history 19
Accessing your phone book 20
Text messaging 20
Sending new text messages 21
Downloading unread text messages 22
Deleting all text messages 23
Phone settings 23
Phone status 24
Setting a ring tone 24
Message notification 25
Table of Contents
1SeeEnd User License Agreement at the end of this book
2008 SYNC/MGM(mgm)
Supplement
USA (fus)

Modifying your phone book 25
Automatically download your phone book 26
Applications 27
System settings 27
Adding a phone 28
Connecting a phone 29
Setting a phone as primary 30
Turning Bluetooth on/off 30
Deleting a phone 31
Deleting all phones 31
Turning prompts on/off 31
Changing the SYNC language setting 32
Returning to factory defaults 32
Performing a master reset 33
Installing new vehicle applications 33
SYNC media features35
Voice commands in media mode 35
Connecting a digital media player to SYNC 37
What’s playing? 37
Using your media menu 37
Selecting different media sources 38
Using your USB port 38
Streaming music from your phone 39
Using the Auxiliary input jack (Line in) 40
Using the media settings 41
Accessing vehicle applications 42
Accessing system settings 42
Adding a Bluetooth media device which is in
discovery mode 43
Adding a Bluetooth media device which is in discoverable mode 43
Connecting a Bluetooth media device 44
Delete a device 45
Using SYNC’s play menu 49
Using the play all feature 50
Selecting and playing specific artists 50
Selecting and playing specific albums 51
Selecting different genres 52
Table of Contents
2See End User License Agreement at the end of this book
2008 SYNC/MGM(mgm)
Supplement
USA (fus)

SAFETY INFORMATION
Driving while distracted can result in loss of vehicle control,
accident and injury. Ford strongly recommends that drivers use
extreme caution when using any device that may take their focus off
the road. The driver’s primary responsibility is the safe operation of
their vehicle. Only use cell phones and other devices not essential to
the driving task when it is safe to do so.
• Do not attempt to service or repair SYNC. See your authorized dealer.
• Do not operate playing devices if the power cords and/or cables are
broken, split or damaged. Carefully place cords and/or cables where
they will not be stepped on or interfere with the operation of pedals,
seats and/or compartments, or safe driving abilities.
• Do not leave playing devices in the vehicle in extreme conditions as it
could cause damage to your device. Refer to your device’s user guide
for further information.
• For your safety, some SYNC functions are speed dependent and
cannot be performed when the vehicle is traveling at speeds greater
than 3 mph (4.82 km/h).
• Ensure that you review your device’s user guide before using with
SYNC.
PHONE DEPENDENT FEATURES
While SYNC supports a variety of features, many are dependent upon the
functionality of your cell phone with Bluetooth
wireless technology. At
a minimum, most cellular phones with Bluetoothwireless technology
support the following functions:
• Answering an incoming call
• Ending a call
• Using privacy mode
• Dial a number
• Redial
• Call waiting notification
• Caller ID
Other features, such as text messaging via Bluetooth, and automatic
phone book download are phone dependent features. To ensure that you
have a compatible cellular phone, refer to your phone’s user manual and
visit www.SyncMyRide.com.
2008 SYNC/MGM (mgm)
Supplement
USA (fus)
Introduction
5SeeEnd User License Agreement at the end of this book

Confirmation prompts
Confirmation prompts are short questions asked by the system when the
system has not clearly understood your request or when there are many
possible responses to your request. For example, if you have
Confirmation prompts ON, the system may say, “Phone, is that correct?”.
The system will then listen for a “Yes” or “No” confirmation from you.
If you say “Yes”, the system will proceed. If you say “No”, the system will
ask you to say the command again. If you have Confirmation prompts
OFF, the system will simply make a best guess as to what you requested.
If the system has a low confidence level of what was asked, it will prompt
you to try again or ask for help.
Note:Even with Confirmation prompts turned OFF, you may be asked to
confirm certain settings occasionally.
Clarification through candidate lists
Candidate lists are created when the system has several possible options
of similar level of confidence as a result of your request. The system will
submit back to you as many as four possibilities for your clarification.
This may happen either with your phone book and/or music selections.
Example #1:
You want to call John Doe at home, so you say, “Call John Doe at home”.
If the system has a similar confidence level for a few items, it may
respond with:
• (initial tone) “Say 1 after the tone to call John Doe at home. Say 2
after the tone to call Johnny Doe on mobile. Say 3 after the tone to
call Jane Doe at home.” (listen tone)
Example #2:
You want to listen to a certain artist, so you say, “Search Artist John”.
If the system has a similar confidence level for two possible options, it
may respond with:
• (initial tone) “Say 1 after the tone to search John Doe. Say 2 after the
tone to search Johnny Doe.” (listen tone)
2008 SYNC/MGM (mgm)
Supplement
USA (fus)
Introduction
7SeeEnd User License Agreement at the end of this book

USING VOICE COMMANDS WITH SYNC
There is a push to talk button on your steering wheel controls labeled
either VOICE or
. Press to activate Voice Recognition. You will hear a
tone and LISTENING will appear in the radio display signaling that the
system is ready to accept your command. Speak the command clearly to
ensure that the system is able to recognize and perform the desired
function.
For the best voice recognition performance:
• Ensure that the interior of the vehicle is as quiet as possible. Wind
noise from open windows and road vibrations may prevent the system
from correctly recognizing spoken voice commands.
• After pressing VOICE or
, wait until the tone sounds and
LISTENING appears in the radio display before speaking a command.
Any command spoken prior to this will not register with the system.
• At any time, you can interrupt the system while it is speaking by
pressing VOICE or
. The system will respond with a listening tone
and allow you to speak a command.
• Speak naturally without large pauses in between words.
At any time, you may say these commands:
• USB •SYNC
• Bluetooth audio •Line in
• Phone •Voice settings
• Cancel •Help
USB: Say to access the device connected to the USB port.
SYNC: Say to return to the main menu.
Bluetooth audio: Say to access/use streaming music from your cellular
phone enabled with Bluetoothwireless technology.
Line in: Say to access the device plugged into your auxiliary input jack.
Phone: Say to access hands-free phone mode.
Voice Settings: Say to access the voice settings menu. Refer to
Commands for voice settings in the following section.
Help: Say at any time for options in a specific mode. SYNC will list
various options for you audibly. The ‘help’ request is always available.
Cancel: Say to cancel the requested action.
2008 SYNC/MGM (mgm)
Supplement
USA (fus)
Voice recognition system overview
8SeeEnd User License Agreement at the end of this book