2008 FORD ESCAPE change time

THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
Experience has shown that our customers have been very successful in
achieving satisfaction by following the three-step procedure outlined on
the front page of the Warranty Guide. However, if your warranty concern
has not been resolved using the three-step procedure, you may be
eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. Initially, the BBB will try to resolve your question or concern
through mediation. Mediation is a process through which a
representative of the BBB will contact the parties and explore options
for settlement of your claim. If mediation is not successful, customers
with eligible claims may participate in the BBB AUTO LINE arbitration
process. An arbitration hearing will be scheduled so that you can present
your case in an informal setting before an impartial person. The
arbitrator will consider the testimony provided and make a decision after
the hearing. You are not bound by the decision but may choose to accept
it. If you choose to accept the BBB AUTO LINE decision then Ford must
abide by the accepted decision as well. If the arbitrator has decided in
your favor and you accept the decision, the BBB AUTO LINE program
will contact you to ensure that Ford has complied with the decision in a
timely manner. Disputes submitted to the BBB AUTO LINE program are
usually decided within forty days after you file your claim with the BBB.
To initiate a claim with the BBB AUTO LINE, you will be asked for your
name and address, general information about your new vehicle,
information about your warranty concerns and any steps you have
already taken to try to resolve them. You will then be mailed a Customer
Claim Form that you will need to complete, provide proof of vehicle
ownership, sign and return the Customer Claim Form to the BBB. Upon
receipt, the BBB will review the claim for eligibility under the Program
Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1–800–955–5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
2008 Escape(204)
Owners Guide (post-2002-fmt)
USA(fus)
Customer Assistance
237

If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your authorized dealer for
complete details about Ford Extended Service Plan coverage options, or
visit the Ford ESP website at www.ford-esp.com.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central America, the Caribbean, or the Middle East, contact the nearest
authorized dealer. If the authorized dealer cannot help you, write or call:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations.
Customers in the U.S. should call 1–800–392–3673.
2008 Escape(204)
Owners Guide (post-2002-fmt)
USA(fus)
Customer Assistance
239

•Use the same filling rate setting (low — medium — high) each time
the tank is filled.
•Allow no more than two automatic click-offs when filling.
•Always use fuel with the recommended octane rating.
•Use a known quality gasoline, preferably a national brand.
•Use the same side of the same pump and have the vehicle facing the
same direction each time you fill up.
•Have the vehicle loading and distribution the same every time.
Your results will be most accurate if your filling method is consistent.
Calculating fuel economy
1. Fill the fuel tank completely and record the initial odometer reading
(in miles or kilometers).
2. Each time you fill the tank, record the amount of fuel added (in
gallons or liters).
3. After at least three to five tank fill-ups, fill the fuel tank and record
the current odometer reading.
4. Subtract your initial odometer reading from the current odometer
reading.
5. Follow one of the simple calculations in order to determine fuel
economy:
Calculation 1:Divide total miles traveled by total gallons used.
Calculation 2:Multiply liters used by 100, then divide by total
kilometers traveled.
Keep a record for at least one month and record the type of driving (city
or highway). This will provide an accurate estimate of the vehicle’s fuel
economy under current driving conditions. Additionally, keeping records
during summer and winter will show how temperature impacts fuel
economy. In general, lower temperatures give lower fuel economy.
Driving style — good driving and fuel economy habits
Give consideration to the lists that follow and you may be able to change
a number of variables and improve your fuel economy.
Habits
•Smooth, moderate operation can yield up to 10% savings in fuel.
•Steady speeds without stopping will usually give the best fuel
economy.
2008 Escape(204)
Owners Guide (post-2002-fmt)
USA(fus)
Maintenance and Specifications
273

Item CapacityFord part name or
equivalentFord part number /
Ford Specification
Fuel tank16.5 gallons
(62.5L)——
1Add the coolant type originally equipped in your vehicle.2Use of synthetic or synthetic blend motor oil is not mandatory. Engine oil need only meet the
requirements of Ford specification WSS-M2C930-A and the API Certification mark.3The Power Transfer Unit is lubricated for life with synthetic lube. Lubricant levels are not to be
checked or changed unless a leak is suspected or repair required. Replace Power Transfer Unit
lubricant with specified synthetic lubricant anytime the unit is submerged in water.4Fill to 1/4 inch to 9/16 inch (6 mm to 14 mm) below bottom of fill hole.54X4 vehicles exposed for prolonged periods to temperatures less than -40° F (-40° C) should
change out the rear axle fluid to Motorcraft SAE 75W-140 Synthetic Rear Axle Lubricant, Ford part
number XY-75W140-QL meeting Ford specification WSL-M2C192-A.6Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and
if equipped with an in-tank cooler. The amount of transmission fluid and fluid level should be set
by the indication on the dipstick’s normal operating range.7Automatic transmissions that require MERCON
V should only use MERCON
V fluid or fluid that
is specified dual usage MERCON
/MERCON
V. Refer toscheduled maintenance informationto
determine the correct service interval. Use of any fluid other than the recommended fluid may
cause transmission damage.8Service refill capacity is determined by filling the transmission to the bottom of the filler hole with
the vehicle on a level surface.
2008 Escape(204)
Owners Guide (post-2002-fmt)
USA(fus)
Maintenance and Specifications
285

K
Keyless entry system .................89
autolock ...............................80, 82
keypad .......................................90
locking and unlocking doors ....91
programming entry code .........90
Keys .......................................78, 92
positions of the ignition .........178
L
Lamps
bulb replacement
specifications chart ..................47
daytime running light ...............43
fog lamps ...................................42
headlamps .................................41
headlamps, flash to pass ..........43
instrument panel, dimming .....44
interior lamps .....................45–47
replacing bulbs .........................48
Lane change indicator
(see Turn signal) ........................45
Liftgate ..................................73, 86
Lights, warning and indicator ....12
anti-lock brakes (ABS) ..........183
Load limits .................................166
Loading instructions .................172
Locks
autolock ...............................80, 82
childproof ..................................84
doors ..........................................80
Lubricant specifications ...........283
Lug nuts ....................................226
Luggage rack ...............................75M
Manual transaxle
fluid, checking and adding ....280
Manual transmission .................195
fluid capacities ........................283
lubricant specifications ..........283
reverse .....................................196
Message center ...........................66
english/metric button ...............69
system check button ................68
warning messages .....................71
Mirrors ...................................57, 60
automatic dimming rearview
mirror ........................................58
fold away ...................................61
heated ........................................61
side view mirrors (power) .......60
Moon roof ....................................65
Motorcraft parts ........247, 267, 282
N
Navigation system .......................33
O
Octane rating ............................271
Oil (see Engine oil) ..................255
Overdrive ...................................191
P
Parking brake ............................183
Parts (see Motorcraft parts) ....282
Passenger Occupant
Classification Sensor .................105
Power distribution box
(see Fuses) ...............................213
2008 Escape(204)
Owners Guide (post-2002-fmt)
USA(fus)
Index
294