Make sure that the liftgate is closed to prevent exhaust fumes
from being drawn into the vehicle. This will also prevent
passengers and cargo from falling out. If you must drive with the
liftgate door open, keep the vehicle well ventilated so outside air
comes into the vehicle.
Liftgate ajar signal
If the liftgate is not fully latched, you will receive a “LIFTGATE AJAR”
message on the instrument panel. If you see this message, check the
liftgate door to ensure it is fully latched.
POWER LIFTGATE (PLG) (IF EQUIPPED)
You can power open or close the liftgate with the following controls.
•instrument panel control button
•integrated keyhead transmitter button
•outside liftgate control button
•control button in the rear cargo area
Opening and Closing the power liftgate:
WARNING: Make sure all persons are clear of the power liftgate
area before using the power liftgate control.
Keep keys out of reach of children. Do not allow children to play
near an open or moving power liftgate.
The liftgate will only operate with the vehicle in P (Park).
When the liftgate is being power closed, a chime will sound three times
as the liftgate begins to power close. A single chime indicates a problem
with the close request, caused by:
•the ignition is in Run and the transmission is not in Park
•or the Battery Voltage is below the minimum operating voltage
•or the vehicle speed is at or above 3 mph (5 kph)
A fast continuous chime during power closing indicates there is an
excessive load on the liftgate (snow, bike rack, etc.) or a possible strut
malfunction. If any excessive load is removed and you still have a faster
chime, have the system serviced immediately by your authorized dealer.
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Obstacle detection
The power liftgate system is equipped with an obstacle detection feature.
If the power liftgate is closing, the system will reverse to full open when
it detects an obstacle. A chime will sound 3 times when an obstacle is
detected as the liftgate begins to reopen. Once the obstacle is removed,
the liftgate can be closed under power.
If the power liftgate is opening, the system will stop and a chime will
sound 3 times when an obstacle is detected. Once the obstacle is
removed, the liftgate can again be operated normally.
Resetting the power liftgate:
The power liftgate may not operate properly and may need to be reset if
any of these conditions occur:
•a low voltage or dead battery or disconnected battery
•the liftgate has been left open or unlatched for more than six (6)
hours
To reset the power liftgate:
1. Ensure the battery is properly connected and charged.
2. Manually close and fully latch the liftgate.
3. Power open the liftgate by using the integrated keyhead transmitter,
or the instrument panel control button. The outside liftgate control
button can also be used if the power liftgate is enabled in the Message
Center.
Note:If the battery is disconnected, discharged, or a new battery is
installed, the power liftgate needs to be power opened to the full open
position to reset the power liftgate positions.
CARGO MANAGEMENT SYSTEM (IF EQUIPPED)
The cargo management system
consists of storage compartments
located in the floor of the rear cargo
area.
1. To open, lift the release handle
and the lid.
2. To close, lower the lid.
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The IKT allows you to:
•remotely unlock the vehicle doors.
•remotely lock all the vehicle doors.
•remotely open the power liftgate (if equipped).
•activate the personal alarm.
•operate the illuminated entry feature.
The remote entry lock/unlock feature operates in any ignition position
except while the key is held in the 4 (START) position. The panic
feature operates with the key in the 1 (LOCK) position.
If there are problems with the remote entry system, make sure to take
ALL Integrated Keyhead Transmitterswith you to the authorized
dealer in order to aid in troubleshooting the problem.
Unlocking the doors/two stage unlock
1. Pressand release to unlock the driver’s door.Note:The interior
lamps will illuminate.
2. Press
and release again within three seconds to unlock all the
doors.
The remote entry system activates the illuminated entry feature; this
feature turns on the lamps for 25 seconds or until the ignition is turned
to the 3 (RUN) position.
The inside lights will not turn off if:
•they have been turned on using the dimmer control or
•any door is open.
The battery saver feature will turn off the interior lamps 10 minutes after
the ignition is turned to the 1 (LOCK) position.
Two stage unlocking may be disabled or re-enabled by simultaneously
pressing the
andcontrols on the IKT for four seconds (disabling
two stage unlock allows all vehicle doors to unlock simultaneously). The
turn lamps will flash twice to indicate that two-stage unlock was enabled
or disabled.
Locking the doors
1. Pressand release to lock all the doors. The turn lamps will flash.
2. Press
and release again within three seconds to confirm that all
the doors are closed.Note:The doors will lock again, the horn will chirp
and the turn lamps will flash once if all the doors and liftgate are closed.
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Activating the memory feature
To activate this feature:
1. Position the seat and mirrors to the desired positions.
2. Press the SET control on the
driver’s door panel.
3. Within 5 five seconds, press the
lock or unlock control on the
Integrated keyhead Transmitter and
then press the 1 or 2 control on the
driver’s door panel which you would
like to associate with the seat and
Driver 1 or Driver 2 positions.
4. Repeat this procedure for another
Integrated Keyhead Transmitter if desired.
Deactivating the memory feature
To deactivate this feature:
1. Press the SET control on the driver’s door panel.
2. Within five seconds, press the lock or unlock control on the Integrated
Keyhead Transmitter which you would like to deactivate and then press
the SET control on the driver’s door panel again.
3. Repeat this procedure for another Integrated Keyhead Transmitter if
desired.
Replacing the battery
The Integrated Keyhead Transmitter uses one coin type three-volt
lithium battery CR2032 or equivalent.
To replace the battery:
1. Twist a thin coin in the slot of the
IKT near the key ring in order to
remove the battery cover.
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2. Do not wipe off any grease on the
battery terminals on the back
surface of the circuit board.
3. Remove the old battery.Note:Please refer to local regulations when
disposing of transmitter batteries.
4. Insert the new battery. Refer to the instructions inside the IKT for the
correct orientation of the battery. Press the battery down to ensure that
the battery is fully seated in the battery housing cavity.
5. Snap the battery cover back onto the key.
Note:Replacement of the battery willnotcause the IKT to become
deprogrammed from your vehicle. The IKT should operate normally after
battery replacement.
Replacing lost Integrated Keyhead Transmitters (IKTs)
If you would like to have your Integrated Keyhead Transmitters
reprogrammed because you lost one, or would like to buy additional
IKTs, you can either reprogram them yourself, or takeall IKTsto your
authorized dealer for reprogramming.
How to reprogram your Integrated Keyhead Transmitters (IKTs)
To program a new Integrated Keyhead Transmitter yourself, refer to
Programming spare keysin theSecuriLock™ passive anti-theft
section of this chapter.Note:At least two IKTs are required to perform
this procedure yourself.
Illuminated entry
The interior lamps and puddle lamps (if equipped) illuminate when the
Integrated Keyhead Transmitter or the keyless entry system keypad is
used to unlock the door(s).
The illuminated entry system will turn off the interior lights if:
•the ignition is turned to the 3 (RUN) position, or
•the Integrated Keyhead Transmitter lock control is pressed, or
•the vehicle is locked using the keyless entry keypad (if equipped), or
•after 25 seconds of illumination.
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5. Turn the ignition back to the 3 (RUN) position. The horn will chirp
one time to confirm programming mode has been entered and is active.
6. Press the power door unlock control twice within 5 seconds.Note:
The horn will chirp once to indicate the perimeter lighting feature has
been deactivated. The horn will chirp once and honk once (one short
and one long) to indicate the perimeter lighting feature has been
activated.
7. Turn the ignition to the 1 (LOCK) position to exit the procedure.
Note:The horn will chirp once to confirm the procedure is complete.
Illuminated exit
•When all vehicle doors are closed and the key is removed from the
ignition, the interior dome lamps (and the exterior mirror puddle
lamps, if equipped) will illuminate.
The lights will turn off if all the doors remain closed and
•25 seconds elapse, or
•the key is inserted in the ignition.
Battery saver
The battery saver will shut off the interior lamps 10 minutes after the
ignition has been turned to the 1 (LOCK) position.
•If the dome lamps were turned on using the panel dimmer control, the
battery saver will shut them off 10 minutes after the ignition has been
turned to the 1 (LOCK) position.
•If the courtesy lamps were turned on because one of the vehicle doors
or the trunk was opened, the battery saver will shut off them off 10
minutes after the ignition has been turned to the 1 (LOCK) position.
•The battery saver will shut off the headlamps 10 minutes after the
ignition has been turned to the 1 (LOCK) position.
KEYLESS ENTRY SYSTEM (IF EQUIPPED)
You can use the keyless entry
keypad to:
•lock or unlock the doors without
using a key.
•recall memory seat/power mirrors
positions (if equipped).
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor Company
offers a complimentary roadside assistance program. This program is
separate from the New Vehicle Limited Warranty. The service is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
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Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who require roadside assistance, call
1–800–665–2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles. To obtain reimbursement information, U.S.
Ford or Mercury vehicle customers call 1–800–241–3673; Lincoln vehicle
customers call 1–800–521–4140. Customers will be asked to submit their
original receipts.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
Roadside coverage beyond basic warranty
In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your authorized dealer or by calling 1–800–FORD–CLUB.
Similarly in Canada, for uninterrupted Roadside Assistance coverage, you
may purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
instrument panel by the radio. The
hazard flashers will operate when
the ignition is in any position or if
the key is not in the ignition.
Push in the flasher control and all
front and rear direction signals will flash. Press the flasher control again
to turn them off. Use it when your vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
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