2008 FORD ECONOLINE tow

UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating authorized dealer.
There are several plans available in various time, distance and deductible
combinations which can be tailored to fit your own driving needs. Ford
ESP also offers reimbursement benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating authorized dealers.
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Customer Assistance
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WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
pH shampoo, such as Motorcraft Detail Wash (ZC-3-A), which is available
from your authorized dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is “hot to the touch” or during exposure to
strong, direct sunlight.
•Always use a clean sponge or car wash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time. Use Bug and Tar Remover (ZC-42),
which is available from your authorized dealer.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
•If your vehicle is equipped with running boards, do not use
rubber, plastic and vinyl protectant products on the running
board surface, as the area may become slippery.
Exterior chrome
•Wash the vehicle first, using cool or lukewarm water and a neutral pH
shampoo, such as Motorcraft Detail Wash (ZC-3-A).
•Use Custom Bright Metal Cleaner (ZC-15), available from your
authorized dealer. Apply the product as you would a wax to clean
bumpers and other chrome parts; allow the cleaner to dry for a few
minutes, then wipe off the haze with a clean, dry rag.
•Never use abrasive materials such as steel wool or plastic pads
as they can scratch the chrome surface.
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Cleaning
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CHANGING THE WIPER BLADES
1. Pull the wiper arm away from the
vehicle. Turn the blade at an angle
from the wiper arm. Push the lock
pin manually to release the blade
and pull the wiper blade down
toward the windshield to remove it
from the arm.
2. Attach the new wiper to the
wiper arm and press it into place
until a click is heard.
Replace wiper blades at least once per year for optimum performance.
Poor wiper quality can be improved by cleaning the wiper blades and the
windshield, refer toWindows and wiper bladesin theCleaning
chapter.
To prolong the life of the wiper blades, it is highly recommended to
scrape off the ice on the windshield before turning on the wipers. The
layer of ice has many sharp edges and can damage the micro edge of the
wiper rubber element.
ENGINE OIL
Checking the engine oil
Refer to thescheduled maintenance informationfor the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait a few minutes for the oil to drain into the
oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
4. Open the hood. Protect yourself from engine heat.
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Maintenance and Specifications
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Habits
•Smooth, moderate operation can yield up to 10% savings in fuel.
•Steady speeds without stopping will usually give the best fuel
economy.
•Idling for long periods of time (greater than one minute) may waste
fuel.
•Anticipate stopping; slowing down may eliminate the need to stop.
•Sudden or hard accelerations may reduce fuel economy.
•Slow down gradually.
•Driving at reasonable speeds (traveling at 55 mph [88 km/h] uses 15%
less fuel than traveling at 65 mph [105 km/h]).
•Revving the engine before turning it off may reduce fuel economy.
•Using the air conditioner or defroster may reduce fuel economy.
•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between the top gears occurs. Unnecessary
shifting of this type could result in reduced fuel economy.
•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toMaintenance product
specifications and capacitiesin this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found inscheduled maintenance information.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried).
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Maintenance and Specifications
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TRANSMISSION CODE DESIGNATIONS
You can find a transmission code on
the Safety Compliance Certification
Label. The following table tells you
which transmission each code
represents.
Description Code
Five-speed automatic TorqShift-diesel engine
with overdrive cancelB
Four-speed automatic overdrive (4R75E) Q
Five-speed automatic TorqShift-gasoline
engine with Tow/HaulT
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extension assembly ..................86
for adults .............................78–80
for children .........................97–98
safety belt maintenance ...........86
warning light and chime ..........82
Safety seats for children ..........101
Seats ............................................70
child safety seats ....................101
front seats .................................70
SecuriLock passive anti-theft
system ....................................66, 68
Servicing your vehicle ..............233
Setting the clock
AM/FM stereo ...........................21
AM/FM/In-dash 6 CD ..........24, 28
Spare tire
(see Changing the Tire) ...........203
Spark plugs,
specifications .....................270, 274
Special notice ................................8
ambulance conversions ..............8
diesel-powered vehicles .............7
utility-type vehicles ....................7
Specification chart,
lubricants ...................................271
Speed control ..............................54
Stability system .........................170
Starting a flex fuel vehicle .......164
Starting your vehicle ........162–164
jump starting ..........................210
Steering wheel
tilting .........................................48
T
Temperature control
(see Climate control) ...........32, 34Tilt steering wheel ......................48
Tire Pressure Monitoring
System (TPMS)
Tires, Wheels and Loading ....133
Tires ...........................115–116, 200
alignment ................................125
care ..........................................121
changing ..................200, 203–205
checking the pressure ............120
inflating ...................................117
label .........................................132
replacing ..........................123, 205
rotating ....................................125
safety practices .......................124
sidewall information ...............127
snow tires and chains ............144
spare tire .........................201, 203
terminology .............................116
tire grades ...............................116
treadwear ........................115, 122
Towing .......................................151
recreational towing .................161
trailer towing ..........................151
wrecker ....................................216
Traction control ........................169
Traction-lok rear axle ...............174
Transmission .............................176
brake-shift interlock (BSI) ....176
fluid, checking and adding
(automatic) .............................264
fluid, refill capacities ..............271
lubricant specifications ..........271
Turn signal ..................................40
V
Vehicle Identification Number
(VIN) ..........................................275
Vehicle loading ..........................145
Ventilating your vehicle ...........165
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Index
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W
Warning lights (see Lights) .......12
Washer fluid ..............................236
Water, Driving through .............188
Windows
power .........................................52Windshield washer fluid and
wipers
..........................................47
checking and adding fluid
.....236
replacing wiper blades
...........237
Wrecker towing
.........................216
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Owners Guide (post-2002-fmt)
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Index
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