Page 186 of 280

ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
2008 Econoline(eco)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
186
Page 199 of 280

When driving with one of the dissimilar spare tires listed above,do not:
•Exceed 50 mph (80 km/h)
•Load the vehicle beyond maximum vehicle load rating listed on the
Safety Compliance Label
•Tow a trailer
•Use snow chains on the end of the vehicle with the dissimilar spare
tire
•Use more than one dissimilar spare tire at a time
•Use commercial car washing equipment
•Try to repair the dissimilar spare tire
Use of one of the dissimilar spare tires listed above at any one wheel
location can lead to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire/wheel,do not:
•Exceed 70 mph (113 km/h)
•Use more than one dissimilar spare tire/wheel at a time
•Use commercial car washing equipment
•Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-Wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
2008 Econoline(eco)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
199
Page 202 of 280

1. Block the wheel that is diagonally opposite the tire you are changing.
On E-450 vehicles, the parking brake is on the transmission. Therefore,
the vehicle will not be prevented from moving when a rear wheel is
lifted, even if the parking brake is applied. Be sure to block both
directions of the wheel that is diagonally opposite to the wheel that is
being lifted.
2. Remove the spare tire and jack from the storage location.
•the jack is located in the rear
right-hand side of the cargo area.
3. Remove any wheel trim. Insert the tapered end of the lug nut wrench
behind wheel covers or hubcaps and twist off.
4. Loosen the wheel nut by pulling up on the handle of the lug nut
wrench about one-half turn (counterclockwise). Do not remove the
wheel lug nuts until you raise the tire off the ground.
Replacing the tire
1. Assemble the jack handle sections together and lock into the jack. Use
the jack handle to slide the jack under the vehicle.
2008 Econoline(eco)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
202