2008 FORD E SERIES tow

UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating authorized dealer.
There are several plans available in various time, distance and deductible
combinations which can be tailored to fit your own driving needs. Ford
ESP also offers reimbursement benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating authorized dealers.
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Owners Guide (post-2002-fmt)
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Customer Assistance
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WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
pH shampoo, such as Motorcraft Detail Wash (ZC-3-A), which is available
from your authorized dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is “hot to the touch” or during exposure to
strong, direct sunlight.
•Always use a clean sponge or car wash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time. Use Bug and Tar Remover, ZC-42,
which is available from your authorized dealer.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
•If your vehicle is equipped with running boards, do not use
rubber, plastic and vinyl protectant products on the running
board surface, as the area may become slippery.
Exterior chrome
•Wash the vehicle first, using cool or lukewarm water and a neutral pH
shampoo, such as Motorcraft Detail Wash (ZC-3-A).
•Use Custom Bright Metal Cleaner (ZC-15), available from your
authorized dealer. Apply the product as you would a wax to clean
bumpers and other chrome parts; allow the cleaner to dry for a few
minutes, then wipe off the haze with a clean, dry rag.
•Never use abrasive materials such as steel wool or plastic pads
as they can scratch the chrome surface.
2008 Econoline(eco)
Owners Guide (post-2002-fmt)
USA(fus)
Cleaning
222

WINDSHIELD WASHER FLUID
Add fluid to fill the reservoir if the
level is low. In very cold weather, do
not fill the reservoir completely.
Only use a washer fluid that meets
Ford specification WSB-M8B16-A2.
Do not use any special washer fluid
such as windshield water repellent
type fluid or bug wash. They may
cause squeaking, chatter noise,
streaking and smearing. Refer to the
Maintenance product
specifications and capacitiessection in this chapter.
State or local regulations on volatile organic compounds may restrict the
use of methanol, a common windshield washer antifreeze additive.
Washer fluids containing non-methanol antifreeze agents should be used
only if they provide cold weather protection without damaging the
vehicle’s paint finish, wiper blades or washer system.
If you operate your vehicle in temperatures below 40° F (4.5°C),
use washer fluid with antifreeze protection. Failure to use
washer fluid with antifreeze protection in cold weather could result in
impaired windshield vision and increase the risk of injury or accident.
Note:Do not put washer fluid in the engine coolant reservoir. Washer
fluid placed in the cooling system may harm engine and cooling system
components.
CHANGING THE WIPER BLADES
1. Pull the wiper arm away from the
vehicle. Turn the blade at an angle
from the wiper arm. Push the lock
pin manually to release the blade
and pull the wiper blade down
toward the windshield to remove it
from the arm.
2. Attach the new wiper to the
wiper arm and press it into place
until a click is heard.
Replace wiper blades at least once per year for optimum performance.
2008 Econoline(eco)
Owners Guide (post-2002-fmt)
USA(fus)
Maintenance and Specifications
232

Poor wiper quality can be improved by cleaning the wiper blades and the
windshield, refer toWindows and wiper bladesin theCleaning
chapter.
To prolong the life of the wiper blades, it is highly recommended to
scrape off the ice on the windshield before turning on the wipers. The
layer of ice has many sharp edges and can damage the micro edge of the
wiper rubber element.
ENGINE OIL
Checking the engine oil
Refer to thescheduled maintenance informationfor the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait a few minutes for the oil to drain into the
oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the
engine oil level dipstick.
6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again.
•If the oil level isbetween the lower and upper holes or between
the MIN and MAX marks (depending on application),the oil
level is acceptable.DO NOT ADD OIL.
2008 Econoline(eco)
Owners Guide (post-2002-fmt)
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Maintenance and Specifications
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•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between the top gears occurs. Unnecessary
shifting of this type could result in reduced fuel economy.
•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toMaintenance product
specifications and capacitiesin this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found inscheduled maintenance information.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried).
•Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
•Using fuel blended with alcohol may lower fuel economy.
•Fuel economy may decrease with lower temperatures during the first
8–10 miles (12–16 km) of driving.
•Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
•Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
•Close windows for high speed driving.
EPA window sticker
Every new vehicle should have the EPA window sticker. Contact your
authorized dealer if the window sticker is not supplied with your vehicle.
2008 Econoline(eco)
Owners Guide (post-2002-fmt)
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Maintenance and Specifications
252

TRANSMISSION/TRANSAXLE CODE DESIGNATIONS
You can find a
transmission/transaxle code on the
Safety Compliance Certification
Label. The following table tells you
which transmission or transaxle
each code represents.
Description Code
Five-speed automatic TorqShift-diesel engine
with overdrive cancelB
Four-speed automatic overdrive (4R75E) Q
Five-speed automatic TorqShift-gasoline
engine with Tow/HaulT
2008 Econoline(eco)
Owners Guide (post-2002-fmt)
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Maintenance and Specifications
271

Belt-Minder
.............................81
extension assembly ..................85
for adults .............................77–79
for children .........................95–96
safety belt maintenance ...........85
warning light and chime ..........81
Safety seats for children ..........100
Seats ............................................69
child safety seats ....................100
front seats .................................69
SecuriLock passive anti-theft
system ....................................66–67
Servicing your vehicle ..............229
Setting the clock
AM/FM stereo ...........................20
AM/FM/In-dash 6 CD ..........23, 27
Spare tire
(see Changing the Tire) ...........200
Spark plugs,
specifications .....................263, 268
Special notice ................................8
ambulance conversions ..............8
diesel-powered vehicles .............7
utility-type vehicles ....................7
Specification chart,
lubricants ...................................264
Speed control ..............................54
Stability system .........................168
Starting your vehicle ........161–163
jump starting ..........................207
Steering wheel
tilting .........................................47
T
Temperature control
(see Climate control) ...........31, 33
Tilt steering wheel ......................47Tire Pressure Monitoring
System (TPMS)
Tires, Wheels and Loading ....132
Tires ...........................114–115, 198
alignment ................................124
care ..........................................120
changing ..................198, 200–202
checking the pressure ............119
inflating ...................................116
label .........................................131
replacing ..........................122, 202
rotating ....................................124
safety practices .......................123
sidewall information ...............126
snow tires and chains ............143
spare tire .........................198, 200
terminology .............................115
tire grades ...............................115
treadwear ........................114, 121
Towing .......................................150
recreational towing .................160
trailer towing ..........................150
wrecker ....................................213
Traction control ........................167
Traction-lok rear axle ...............172
Transmission .............................174
brake-shift interlock (BSI) ....174
fluid, checking and adding
(automatic) .............................258
fluid, refill capacities ..............264
lubricant specifications ..........264
Turn signal ..................................39
V
Vehicle Identification Number
(VIN) ..........................................269
Vehicle loading ..........................144
Ventilating your vehicle ...........164
W
Warning lights (see Lights) .......12
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Owners Guide (post-2002-fmt)
USA(fus)
Index
278

Washer fluid
..............................232
Water, Driving through
.............185
Windows
power
.........................................51Windshield washer fluid and
wipers ..........................................46
checking and adding fluid .....232
replacing wiper blades ...........232
Wrecker towing .........................213
2008 Econoline(eco)
Owners Guide (post-2002-fmt)
USA(fus)
Index
279