Replace the rear axle lubricant any time the axle has been submerged in
water. Rear axle lubricant quantities are not to be checked or changed
unless a leak is suspected or repair required.
RECREATIONAL TOWING
Follow these guidelines if you have a need for recreational (RV) towing.
An example of recreational towing would be towing your vehicle behind
a motorhome. These guidelines are designed to ensure that your
transmission is not damaged.
All vehicles:Do not tow your vehicle with any wheels on the ground, as
vehicle or transmission damage may occur. It is recommended to tow
your vehicle with all four (4) wheels off the ground such as when using a
car-hauling trailer. Otherwise, no recreational towing is permitted.
In case of a roadside emergency with a disabled vehicle, seeWrecker
towingin theRoadside Emergencieschapter.
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If a system fault is detected, the traction control active light will
illuminate, the Traction Control™ button will not turn the system on or
off and your vehicle should be serviced by an authorized dealer.
ADVANCETRACWITH ROLL STABILITY CONTROL™ (RSC)
STABILITY ENHANCEMENT SYSTEM (IF EQUIPPED)
The AdvanceTracwith RSC system provides stability and traction
enhancement for certain driving situations when driver assistance is
needed. It helps your vehicle maintain traction, when driving on slippery
and/or hilly road surfaces, by detecting and controlling wheel spin.
Excessive wheel spin is controlled by momentarily reducing engine
power and rapidly applying the anti-lock brakes. The system is a driver
aid which makes your vehicle easier to handle primarily on snow and
ice-covered roads.
If your vehicle should become stuck in deep snow or mud, try switching
the AdvanceTracwith RSC system off by pressing the AdvanceTrac
with RSC button. This will allow your tires to “dig” for traction.
Remember to switch the AdvanceTracwith RSC system back on once
the vehicle is no longer stuck.
If the AdvanceTracwith RSC system is activated excessively in a short
period of time, the brake portion of the system will shut down to allow
the brakes to cool down. A limited AdvanceTracwith RSC function
using only engine power reduction will still help control the wheels from
over-spinning. When the brakes have cooled down, the system will again
function normally. Anti-lock braking is not affected by this condition and
will function normally during the cool-down period.
The AdvanceTracwith RSC system enhances your vehicle’s stability
during maneuvers that require all available tire traction, like in
wet/snowy/icy road conditions and/or when performing emergency
maneuvers. In an emergency lane-change, the driver will experience
better overall vehicle traction, and have better control of the vehicle.
The AdvanceTracwith RSC system helps the driver maintain steering
control if the vehicle begins to slide excessively left or right or spin out.
AdvanceTracwith RSC will attempt to correct the sliding motion by
applying brake force at individual tires and, if necessary, by reducing
engine power.
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WARNING:Aggressive driving in any road conditions can cause
you to lose control of your vehicle increasing the risk of severe
personal injury or death. The occurrence of a AdvanceTracwith RSC
event is an indication that at least some of the tires have exceeded
their ability to grip the road; this may lead to an increased risk of loss
of vehicle control, vehicle rollover, personal injury and death. Operating
your vehicle with AdvanceTracwith RSC system disabled may
severely reduce your ability to control your vehicle. If you experience a
severe road event or any loss of vehicle control, SLOW DOWN.
Driving conditions which may activate AdvanceTracwith RSC system
include:
•Taking a turn too fast.
•Maneuvering quickly to avoid an accident, pedestrian or obstacle.
•Hitting a patch of ice.
•Changing lanes on a snow-rutted road.
•Entering a snow-free road from a snow-covered side street, or vice
versa.
•Entering a paved road from a gravel road, or vice versa.
•Hitting a curb while turning.
•Driving on slick surfaces.
•Cornering while towing a heavily loaded trailer (refer toTrailer
towingin theTires, Wheels and Loadingchapter.)
The RSC system works in conjunction with the AdvanceTracsystem to
further enhance the vehicle’s overall stability during aggressive
maneuvers. The system helps maintain roll stability of the vehicle during
aggressive maneuvers by applying brake force to one or more wheels.
Driving conditions that may activate Roll Stability Control include:
•Emergency lane-change
•Taking a turn too fast
•Quick maneuvering to avoid an accident, pedestrian or obstacle
The AdvanceTracwith RSC system automatically turns on when the
engine is started. However, the system does not function when the
vehicle is traveling in R (Reverse). In R (Reverse), ABS and the traction
enhancement feature will continue to function.
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Some drivers may notice a slight movement of the brake pedal when the
AdvanceTracwith RSC performs a system self-check. During
AdvanceTracwith RSC operation you may experience the following:
•A rumble or grinding noise
•A slight deceleration of the vehicle
•Steering feedback
•The AdvanceTracwith RSC indicator light will flash
•If your foot is on the brake pedal, you will feel a vibration in the
pedal.
All these conditions are normal during AdvanceTracwith RSC
operation.
Do not alter or modify your vehicle’s suspension, steering or
tires; the resulting changes to the vehicle’s handling can
adversely affect the AdvanceTracwith RSC system. Also, do not
install a stereo loudspeaker. The speaker vibrations can adversely
affect the AdvanceTracwith RSC sensors.
STEERING
To help prevent damage to the power steering system:
•Never hold the steering wheel at its furthest turning points (until it
stops) for more than a few seconds when the engine is running.
•Do not operate the vehicle with a low power steering pump fluid level
(If the fluid level is below the FULL COLD range on the dipstick).
•Some noise is normal during operation. If the noise is excessive, check
for low power steering pump fluid level before seeking service by your
authorized dealer.
•Heavy or uneven steering efforts may be caused by low power steering
pump fluid level. Check for low power steering pump fluid level before
seeking service by your authorized dealer.
•Do not fill the power steering pump reservoir above the FULL COLD
range on the dipstick, as this may result in leaks from the reservoir.
If the power steering system breaks down (or if the engine is turned
off), you can steer the vehicle manually, but it takes more effort.
If the steering wanders or pulls, check for:
•an improperly inflated tire
•uneven tire wear
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•loose or worn suspension components
•loose or worn steering components
•improper steering alignment
A high crown in the road or high crosswinds may also make the steering
seem to wander/pull.
TRACTION-LOK AXLE (IF EQUIPPED)
This axle provides added traction on slippery surfaces, particularly when
one wheel is on a poor traction surface. Under normal conditions, the
Traction-Lok axle functions like a standard rear axle. The axle may
exhibit a slight noise or vibration in tight turns with low vehicle speed.
This is normal behavior and indicates the axle is working.
PREPARING TO DRIVE
WARNING:Utility vehicles have a significantly higher rollover
rate than other types of vehicles.
WARNING:In a rollover crash, an unbelted person is
significantly more likely to die than a person wearing a seat belt.
Utility vehicles and trucks have larger tires and increased ground
clearance, giving the vehicle a higher center of gravity than a passenger
car.
WARNING:Vehicles with a higher center of gravity such as
utility vehicles and trucks handle differently than vehicles with a
lower center of gravity. Utility vehicles and trucks arenotdesigned for
cornering at speeds as high as passenger cars any more than low-slung
sports cars are designed to perform satisfactorily under off-road
conditions. Avoid sharp turns, excessive speed or abrupt maneuvers in
these vehicles. Failure to drive cautiously could result in an increased
risk of loss of vehicle control, vehicle rollover, personal injury and
death.
WARNING:Loaded vehicles, with a higher center of gravity,
may handle differently than unloaded vehicles. Do not overload
your vehicle and use extra precautions, such as driving at slower
speeds, avoiding abrupt steering changes and allowing for increased
stopping distance, when driving a heavily loaded vehicle. Over-loading
or loading the vehicle improperly can deteriorate handling capability
and contribute to loss of vehicle control and vehicle rollover.
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Vehicle stability and handling
The risk of a rollover crash increases as the number of people and load
in the vehicle increase. This increased risk occurs because the passenger
weight and load raises the vehicle’s center of gravity and causes it to
shift rearward. As a result, the van has less resistance to rollover and
handles differently from other commonly driven passenger vehicles,
making it more difficult to control in an emergency situation. Placing any
load on the roof also raises the center of gravity and increases the
potential for rollover.
The van should be operated by an experienced driver. An organization
that owns a 15–passenger van should select one or two experienced
drivers to drive the van on a regular basis. These drivers will gain
valuable experience handling the van. This experience will help make
each trip safer.
The van should be operated at a safe speed which, in some conditions,
may be less than the posted speed limit.
Further, all occupants should be properly restrained. Most people killed
in rollover crashes were unbelted. Occupants can dramatically reduce
their risk of being killed or seriously injured in a rollover crash by simply
using their seat belts. Organizations that own 15–passenger vans should
have a written seat belt use policy. Drivers should be responsible for
enforcing the policy.
Emergency maneuvers
•In an unavoidable emergency situation where a sudden sharp turn
must be made, remember to avoid “over-driving” your vehicle, i.e.,
turn the steering wheel only as rapidly and as far as required to avoid
the emergency. Excessive steering will result in less vehicle control,
not more. Additionally, smooth variations of the accelerator and/or
brake pedal pressure should be utilized if changes in vehicle speed are
called for. Avoid abrupt steering, acceleration or braking which could
result in an increased risk of loss of vehicle control, vehicle rollover
and/or personal injury. Use all available road surface to return the
vehicle to a safe direction of travel.
•In the event of an emergency stop, avoid skidding the tires and do not
attempt any sharp steering wheel movements.
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WARNING:Vehicles with a higher center of gravity such as
utility and four-wheel drive vehicles handle differently than
vehicles with a lower center of gravity. Utility and four-wheel drive
vehicles arenotdesigned for cornering at speeds as high as passenger
cars any more than low-slung sports cars are designed to perform
satisfactorily under off-road conditions. Avoid sharp turns, excessive
speed and abrupt maneuvers in these vehicles. Failure to drive
cautiously could result in an increased risk of loss of vehicle control,
vehicle rollover, personal injury and death.
•If the vehicle goes from one type of surface to another (i.e., from
concrete to gravel) there will be a change in the way the vehicle
responds to a maneuver (steering, acceleration or braking). Again,
avoid these abrupt inputs.
AUTOMATIC TRANSMISSION OPERATION
Brake-shift interlock
The vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever from being moved from P (Park) unless the brake
pedal is depressed.
If you cannot move the gearshift lever out of P (Park) position with the
ignition in the (4) ON position and the brake pedal depressed, a
malfunction may have occurred. It is possible that a fuse has blown or
the vehicle’s brakelamps are not operating properly. Refer toFuses and
relaysin theRoadside Emergencieschapter. If the fuses and
brakelamps are working properly, and the vehicle still will not shift out of
(P) Park, see your authorized dealer for service.
In an emergency, to disable the malfunctioning brake-shift interlock
feature in order to shift the vehicle from P(Park) follow these steps:
WARNING:To prevent vehicle movement when following this
procedure, park on a level surface, ensure parking brake is set,
and block the rear wheels.
1. Apply the parking brake. Turn key to the 2 (lock), and then remove
the key.
2. Disconnect the negative (Black) battery cable from the battery.
3. Insert the key and turn to 3 (off). Shift to N (Neutral).
4. Reconnect the negative (Black) battery cable to the battery.
5. Start the vehicle.
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
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