•loose or worn suspension components
•loose or worn steering components
•improper steering alignment
A high crown in the road or high crosswinds may also make the steering
seem to wander/pull.
TRACTION-LOK AXLE (IF EQUIPPED)
This axle provides added traction on slippery surfaces, particularly when
one wheel is on a poor traction surface. Under normal conditions, the
Traction-Lok axle functions like a standard rear axle. The axle may
exhibit a slight noise or vibration in tight turns with low vehicle speed.
This is normal behavior and indicates the axle is working.
PREPARING TO DRIVE
WARNING:Utility vehicles have a significantly higher rollover
rate than other types of vehicles.
WARNING:In a rollover crash, an unbelted person is
significantly more likely to die than a person wearing a seat belt.
Utility vehicles and trucks have larger tires and increased ground
clearance, giving the vehicle a higher center of gravity than a passenger
car.
WARNING:Vehicles with a higher center of gravity such as
utility vehicles and trucks handle differently than vehicles with a
lower center of gravity. Utility vehicles and trucks arenotdesigned for
cornering at speeds as high as passenger cars any more than low-slung
sports cars are designed to perform satisfactorily under off-road
conditions. Avoid sharp turns, excessive speed or abrupt maneuvers in
these vehicles. Failure to drive cautiously could result in an increased
risk of loss of vehicle control, vehicle rollover, personal injury and
death.
WARNING:Loaded vehicles, with a higher center of gravity,
may handle differently than unloaded vehicles. Do not overload
your vehicle and use extra precautions, such as driving at slower
speeds, avoiding abrupt steering changes and allowing for increased
stopping distance, when driving a heavily loaded vehicle. Over-loading
or loading the vehicle improperly can deteriorate handling capability
and contribute to loss of vehicle control and vehicle rollover.
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Vehicle stability and handling
The risk of a rollover crash increases as the number of people and load
in the vehicle increase. This increased risk occurs because the passenger
weight and load raises the vehicle’s center of gravity and causes it to
shift rearward. As a result, the van has less resistance to rollover and
handles differently from other commonly driven passenger vehicles,
making it more difficult to control in an emergency situation. Placing any
load on the roof also raises the center of gravity and increases the
potential for rollover.
The van should be operated by an experienced driver. An organization
that owns a 15–passenger van should select one or two experienced
drivers to drive the van on a regular basis. These drivers will gain
valuable experience handling the van. This experience will help make
each trip safer.
The van should be operated at a safe speed which, in some conditions,
may be less than the posted speed limit.
Further, all occupants should be properly restrained. Most people killed
in rollover crashes were unbelted. Occupants can dramatically reduce
their risk of being killed or seriously injured in a rollover crash by simply
using their seat belts. Organizations that own 15–passenger vans should
have a written seat belt use policy. Drivers should be responsible for
enforcing the policy.
Emergency maneuvers
•In an unavoidable emergency situation where a sudden sharp turn
must be made, remember to avoid “over-driving” your vehicle, i.e.,
turn the steering wheel only as rapidly and as far as required to avoid
the emergency. Excessive steering will result in less vehicle control,
not more. Additionally, smooth variations of the accelerator and/or
brake pedal pressure should be utilized if changes in vehicle speed are
called for. Avoid abrupt steering, acceleration or braking which could
result in an increased risk of loss of vehicle control, vehicle rollover
and/or personal injury. Use all available road surface to return the
vehicle to a safe direction of travel.
•In the event of an emergency stop, avoid skidding the tires and do not
attempt any sharp steering wheel movements.
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WARNING:Vehicles with a higher center of gravity such as
utility and four-wheel drive vehicles handle differently than
vehicles with a lower center of gravity. Utility and four-wheel drive
vehicles arenotdesigned for cornering at speeds as high as passenger
cars any more than low-slung sports cars are designed to perform
satisfactorily under off-road conditions. Avoid sharp turns, excessive
speed and abrupt maneuvers in these vehicles. Failure to drive
cautiously could result in an increased risk of loss of vehicle control,
vehicle rollover, personal injury and death.
•If the vehicle goes from one type of surface to another (i.e., from
concrete to gravel) there will be a change in the way the vehicle
responds to a maneuver (steering, acceleration or braking). Again,
avoid these abrupt inputs.
AUTOMATIC TRANSMISSION OPERATION
Brake-shift interlock
The vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever from being moved from P (Park) unless the brake
pedal is depressed.
If you cannot move the gearshift lever out of P (Park) position with the
ignition in the (4) ON position and the brake pedal depressed, a
malfunction may have occurred. It is possible that a fuse has blown or
the vehicle’s brakelamps are not operating properly. Refer toFuses and
relaysin theRoadside Emergencieschapter. If the fuses and
brakelamps are working properly, and the vehicle still will not shift out of
(P) Park, see your authorized dealer for service.
In an emergency, to disable the malfunctioning brake-shift interlock
feature in order to shift the vehicle from P(Park) follow these steps:
WARNING:To prevent vehicle movement when following this
procedure, park on a level surface, ensure parking brake is set,
and block the rear wheels.
1. Apply the parking brake. Turn key to the 2 (lock), and then remove
the key.
2. Disconnect the negative (Black) battery cable from the battery.
3. Insert the key and turn to 3 (off). Shift to N (Neutral).
4. Reconnect the negative (Black) battery cable to the battery.
5. Start the vehicle.
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To remove the spare tire:
1. Open the rear doors and remove
the thumb screw and anti-theft
bracket. If finger pressure will not
remove the thumb screw, use the
lug wrench to loosen the screw.
2. Remove the access plug under
the left door.
3. Remove the jack handle from the
right side compartment and insert
the tip of the jack handle through
the access hole and into the tube.
4. Turn the jack handle
counterclockwise until the cable is
slack and the tire can be slid from
under the vehicle.
5. Remove the retainer from the
spare tire.
To stow the cable retainer with the spare removed, turn the jack handle
clockwise until all slack is removed.
Tire change procedure
WARNING:To help prevent the vehicle from moving when you
change a tire, be sure the parking brake is set, then block (in
both directions) the wheel that is diagonally opposite (other side and
end of the vehicle) to the tire being changed.
WARNING:If the vehicle slips off the jack, you or someone else
could be seriously injured.
WARNING:Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the road to
avoid the danger of being hit when operating the jack or changing the
wheel.
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Item Capacity Ford part nameFord part number /
Ford specification
Fuel tank–all regular and extended
length vans and wagons35.0 gallons
(132.4L)
—— Fuel tank–138 inch wheelbase
(except E-Super Duty)37.0 gallons
(140.0L)
Fuel tank–158 inch wheelbase
(except E-Super Duty)37.0 gallons
(140.0L)
8
Fuel tank–176 inch wheelbase
(except E-Super Duty)37.0 gallons
(140.0L)
8
Fuel tank–158 inch and 176 inch
wheelbase (E-Super Duty)55.0 gallons
(208.0L)
1Add the coolant type originally equipped in your vehicle.2Use of synthetic or synthetic blend motor oil is not mandatory. Engine oil need only meet the requirements of Ford
specification WSS-M2C930-A and the API Certification mark.3Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size, if equipped with an
in-tank cooler, if equipped with an oil to air cooler and if equipped with a remote filter assembly. The amount of
transmission fluid and fluid level should be set by the indication on the dipstick’s normal operating range.4Automatic transmissions that require MERCONV should only use MERCONV fluid. Refer toscheduled
maintenance informationto determine the correct service interval. Use of any fluid other than the recommended
fluid may cause transmission damage.
Automatic transmissions that require MERCONSP should only use MERCONSP fluid. Use of a dual usage fluid in
an automatic transmission requiring MERCONSP may cause transmission damage. Refer toscheduled
maintenance informationto determine the correct service interval. Use of any fluid other than the recommended
fluid may cause transmission damage.5Dana limited-slip axle (M60) requires 8 oz. (228 ml) of Additive Friction Modifier XL-3 or equivalent meeting Ford
specification EST-M2C118-A.6If your vehicle’s rear axle is filled with a synthetic rear axle lubricant it is considered lubricated for life. These
lubricants do not need to be checked or changed unless a leak is suspected, service is required or the axle assembly
has been submerged in water. The axle lubricant should be changed any time the rear axle has been submerged in
water.7Fill Dana rear axles to 1/4 inch to 9/16 inch (6 mm to 14 mm) below bottom of fill hole.8Optional fuel tank 55.0 gallons (208.0L).
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