ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor Company
offers a complimentary roadside assistance program. This program is
separate from the New Vehicle Limited Warranty. The service is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•
lock-out assistance (key replacement cost is the customer’s responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
2008 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
192
Exhaust fumes ..........................178
F
Fail safe cooling ........................246
Flexible Fuel Vehicle (FFV) ....247
Floor mats ...................................83
Fluid capacities .........................266
Fuel ............................................247
calculating fuel
economy ......................57, 77, 254
cap ...........................................250
capacity ...................................266
choosing the right fuel ...........251
comparisons with EPA fuel
economy estimates .................257
detergent in fuel .....................252
filling your vehicle with
fuel ...........................247, 250, 254
filter, specifications ........247, 264
fuel pump shut-off switch .....194
improving fuel economy ........254
octane rating ...................252, 269
quality ......................................253
running out of fuel .................253
safety information relating to
automotive fuels .....................247
Fuel - flex fuel vehicle
(FFV) .........................247, 251–252
Fuses ..................................195–196
G
Gas cap (see Fuel cap) ............250
Gas mileage
(see Fuel economy) .................254
Gauges .........................................15
H
Hazard flashers .........................193Head restraints .........................101
Headlamps ...................................38
aiming ........................................40
autolamp system .......................38
bulb specifications ....................44
daytime running lights .............39
flash to pass ..............................39
high beam .................................39
replacing bulbs .........................45
turning on and off ....................38
Heating
heating and air conditioning
system .................................34–35
Homelink wireless control
system ..........................................71
Hood ..........................................233
I
Ignition ...............................175, 269
Illuminated visor mirror .............52
Infant seats
(see Safety seats) .....................137
Inspection/maintenance (I/M)
testing ........................................259
Instrument panel
cleaning ...................................228
cluster ........................................10
lighting up panel and
interior .......................................40
J
Jump-starting your vehicle ......211
K
Keyless entry system .................93
autolock .....................................86
keypad .......................................93
2008 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA(fus)
Index
276
