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Miles 96,000 102,000 108,000 114,000 120,000
(Kilometers) (160 000) (170 000) (180 000) (190 000) (200 000)
[Months] [96] [102] [108] [114] [120]
Changeengine oilandengine oil filter. X XXXX
Rotate the tires.LLX XXXX
Inspect and replace theengine air cleaner filterif
necessary.X
Inspect and replace thePCV valveif necessary. X
Replace thespark plugs.X
Replace theignition cables.X
Flush and replace the engine coolant, if not re-
placed at 60 months.X
Flush and replace the engine coolant, if not re-
placed at 102,000 miles.X
Inspect and replace the Auto Tension Drive Belt if
necessary. ³XXX
Inspect the transmission fluid. X X
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![DODGE VIPER 2008 ZB II / 2.G Owners Manual Miles 96,000 102,000 108,000 114,000 120,000
(Kilometers) (160 000) (170 000) (180 000) (190 000) (200 000)
[Months] [96] [102] [108] [114] [120]
Change the transmission fluid. X
Inspect the brake lin DODGE VIPER 2008 ZB II / 2.G Owners Manual Miles 96,000 102,000 108,000 114,000 120,000
(Kilometers) (160 000) (170 000) (180 000) (190 000) (200 000)
[Months] [96] [102] [108] [114] [120]
Change the transmission fluid. X
Inspect the brake lin](/manual-img/12/5689/w960_5689-273.png)
Miles 96,000 102,000 108,000 114,000 120,000
(Kilometers) (160 000) (170 000) (180 000) (190 000) (200 000)
[Months] [96] [102] [108] [114] [120]
Change the transmission fluid. X
Inspect the brake linings. X
Change the rear axle fluid. X
Change the brake and clutch fluid. X
Lubricate the front and rear suspension ball joints. X
³ This maintenance is not required if previously replaced.
LLAlthough not required, the manufacturer recom-
mends reprogramming TPMS after rotating tires so sys-
tem can relearn tire pressure sensor location. For more
information refer to Tire Pressure Monitor System
(TPMS) in Section 5 of this manual.
Inspection and service should also be performed anytime
a malfunction is observed or suspected. Retain all re-
ceipts.
WARNING!
You can be badly injured working on or around a
motor vehicle. Do only the service work for which you
have the knowledge and the right equipment. If you
have any doubt about your ability to perform a service
job, take your vehicle to a competent mechanic.
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IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
mSuggestions For Obtaining Service For
Your Vehicle..........................277
NPrepare For The Appointment............277
NPrepare A List........................277
NBe Reasonable With Requests.............277
mIf You Need Assistance...................277
NDaimlerChrysler Motors Corporation
Customer Center......................278
NDaimlerChrysler Canada Inc. Customer
Center.............................278NIn Mexico Contact.....................278
NCustomer Assistance For The Hearing
Or Speech Impaired (TDD/TTY)..........279
NService Contract......................279
mWarranty Information (U.S. Vehicles Only).....280
mMopartParts.........................280
mReporting Safety Defects..................281
NIn The 50 United States And
Washington D.C.......................281
NIn Canada..........................281
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mPublication Order Forms..................282
mDepartment Of Transportation Uniform Tire
Quality Grades........................283
NTreadwear..........................283NTraction Grades......................283
NTemperature Grades...................284
276 IF YOU NEED CONSUMER ASSISTANCE
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SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you're having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty; discuss additional charges with the service
manager. Keep a maintenance log of your vehicle's
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an accident,
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items, and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take your vehicle to
your authorized selling dealer. They know you and your
vehicle best, and are most concerned that you get prompt
and high quality service. The manufacturer's authorized
dealers have the facilities, factory-trained technicians,
IF YOU NEED CONSUMER ASSISTANCE 277
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special tools, and the latest information to assure your
vehicle is fixed correctly and in a timely manner.
This is why you should always talk to your authorized
dealer's service manager first. Most matters can be re-
solved with this process.
²If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer-
ship. They want to know if you need assistance.
²If your authorized dealership is unable to resolve the
concern, you may contact the Manufacturer's Cus-
tomer Center.
Any communication to the Manufacturer's Customer
Center should include the following information:
²Owner's name and address
²Owner's telephone number (home and office)
²Authorized dealership name
²Vehicle Identification Number (VIN)
²Vehicle delivery date and mileage
DaimlerChrysler Motors Corporation Customer
Center
P.O. Box 21±8004
Auburn Hills, MI 48321±8004
Phone: (800) 992-1997
DaimlerChrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465±2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico: (915) 729±1248 or 729±1240
Outside Mexico: (525) 729±1248 or 729±1240
278 IF YOU NEED CONSUMER ASSISTANCE
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Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its Customer
Center. Any hearing or speech impaired customer who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States can communicate with the
manufacturer by dialing 1±800±380±CHRY.
Service Contract
You may have purchased a service contract for your
vehicle to help protect you from the high cost of unex-
pected repairs after your manufacturer's new vehicle
limited warranty expires. The manufacturer stands be-
hind only the manufacturer's Service Contracts. If you
purchased a manufacturer's Service Contract, you will
receive Plan Provisions and an Owner Identification Card
in the mail within three weeks of your vehicle delivery
date. If you have any questions about your servicecontract, call the manufacturer's Service Contract Na-
tional Customer Hotline at 1-800-521-9922.
The manufacturer will not stand behind any service
contract that is not the manufacturer's Service Contract. It
is not responsible for any service contract other than the
manufacturer's Service Contract. If you purchased a
service contract that is not a manufacturer's Service
Contract, and you require service after your manufactur-
er's new vehicle limited warranty expires, please refer to
your contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased your vehicle. Your authorized
dealer has also made a major investment in facilities,
tools, and training to assure that you are absolutely
delighted with your ownership experience. You'll be
pleased with their sincere efforts to resolve any warranty
issues or related concerns.
IF YOU NEED CONSUMER ASSISTANCE 279
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