Page 435 of 666
433 Practical hints
What to do if ...
5
Problem
Possible cause / result
Suggested solutions
Fuel is leaking from the vehicle.
Risk of fire and explosion
G
The fuel line or fuel tank is malfunctioning.
There is a risk of fire and explosion from leaking
fuel.
\1Switch off the ignition immediately.
\1Remove the key.
\1Do not restart the engine under any cir-
cumstances.
\1Consult an authorized Sprinter Dealer.
You are unable to determine the extent of the
damage.
\1Consult an authorized Sprinter Dealer.
You are unable to determine any damage to:
\4the major components
\4the fuel system
\4the engine support
\1Start the engine as usual.
nf_BA.book Page 433 Friday, January 25, 2008 3:53 PM
Page 437 of 666
435 Practical hints
What to do if ...
5
Problem
Possible cause / result
Suggested solutions
The fuel tank has been run dry and the vehicle
has a diesel engine.
There is air in the fuel system.
\1Bleed the fuel system (\2page 544).
Fuel is leaking from the vehicle.
Risk of fire and explosion
G
The fuel line or fuel tank is malfunctioning.
There is a risk of fire and explosion from leaking
fuel.
\1Switch off the ignition immediately.
\1Remove the key.
\1Do not restart the engine under any cir-
cumstances.
\1Consult an authorized Sprinter Dealer.
nf_BA.book Page 435 Friday, January 25, 2008 3:53 PM
Page 439 of 666
437 Practical hints
What to do if ...
5
Problem
Possible cause / result
Suggested solutions
The engine does not start.
You can hear the starter motor working.
There may be a malfunction in the fuel supply.
\1
Turn the key back to position
0 in the igni-
tion lock before the next starting attempt.
\1Start the engine again.
Note that excessively long attempts to
start the engine may drain the battery.
If the engine still will not start after several
starting attempts:
\1Consult an authorized Sprinter Dealer.
Vehicles with a diesel engine:
The engine does not start.
You can hear the starter motor working. The
reserve fuel warning lamp is lit and the fuel
gauge is at 0.
The fuel tank has been run dry.
\1Refuel the vehicle.
\1Bleed the fuel system (\2page 544).
nf_BA.book Page 437 Friday, January 25, 2008 3:53 PM
Page 446 of 666
444 Practical hintsWhat to do if ...
5
Problem
Possible cause / result
Suggested solutions
The windshield wipers are jammed.
Leaves or snow, for example, are hindering the
movement of the windshield wipers.
The wiper motor has switched off.
\1Stop the vehicle as soon as possible
and, for safety reasons, remove the key
from the ignition lock.
\1Remove the cause of the obstruction.
\1Switch on the windshield wipers again.
The windshield wipers have stopped working
completely.
The windshield wiper drive has malfunctioned.
\1Select a different wiper speed on the
combination switch.
\1Have the windshield wipers checked at
an authorized Sprinter Dealer.
nf_BA.book Page 444 Friday, January 25, 2008 3:53 PM
Page 448 of 666
446 Practical hintsWhat to do if ...
5
Problem
Possible cause / result
Suggested solutions
It is no longer possible to lock the vehicle us-
ing the remote control.
The turn signals do not flash when the vehicle
is locked.
The doors are not closed properly.
\1Close the doors properly and lock the
vehicle again.
The central locking system has malfunctioned.
\1Lock the vehicle using the key
(\2page 88).
\1Have the central locking system
checked as soon as possible at an au-
thorized Sprinter Dealer.
nf_BA.book Page 446 Friday, January 25, 2008 3:53 PM
Page 449 of 666
447 Practical hints
What to do if ...
5
It is no longer possible to lock or unlock the
vehicle using the remote control.
The remote control batteries are weak or dis-
charged.
\1Point the remote control towards the
driver’s door handle at close range and
try again.
If this does not work:
\1Lock or unlock the vehicle using the key
(\2page 88).
\1Check the batteries of the remote
control (\2page 86). Change the
batteries if necessary (\2page 540).
The remote control is malfunctioning.
\1Lock or unlock the vehicle using the key
(\2page 88).
\1Have the remote control checked at an
authorized Sprinter Dealer.
Problem
Possible cause / result
Suggested solutions
nf_BA.book Page 447 Friday, January 25, 2008 3:53 PM
Page 451 of 666
449 Practical hints
What to do if ...
5
The key can no longer be turned in the ignition
lock.
The on-board voltage is too low.
\1Remove the key and re-insert it into the
ignition lock.
\1Switch off all non-essential consumers,
for example the seat heating, interior
lighting, and try to turn the key again.
If this does not work:
\1Check the starter battery and charge it
if necessary.
or
\1The engine may be jump-started
(\2page 581).
or
\1Consult an authorized Sprinter
Dealer.
Problem
Possible cause / result
Suggested solutions
nf_BA.book Page 449 Friday, January 25, 2008 3:53 PM
Page 498 of 666
496 Practical hintsDisplay messages
5
Slid. sunroof
open
You have the removed the key from the ignition
lock and the sliding sunroof is still open.
\1If necessary, close the sliding sunroof us-
ing the switch in the overhead control pan-
el (\2page 245).
Cruise cont.
Visit workshop
Cruise control is malfunctioning.
\1Have cruise control checked at an autho-
rized Sprinter Dealer.
SRS
Restraint system
Visit workshop
WARNING
G
The restraint systems have malfunctioned. The
airbags or emergency tensioning retractors could
be triggered unintentionally, or not at all in the
event of an accident.
\1Continue driving, but with even greater
care.
\1Visit an authorized Sprinter Dealer as soon
as possible.
Display messages
Possible cause / result
Possible solution
nf_BA.book Page 496 Friday, January 25, 2008 3:53 PM