2008 DODGE RAM 2500 POWER WAGON service

technicians, special tools, and the latest information to
assure your vehicle is fixed correctly and in a timely
manner.
This is why you should always talk to your dealer's
service manager first. Most matters can be resolved with
this process.
²If for some reason you are still not satisfied, talk to the
general manager or owner of the dealership. They
want to know if you need assistance.
²If your dealership is unable to resolve the concern, you
may contact the Manufacturer's Customer Center.
Any communication to the Manufacturer's Customer
Center should include the following information:
²Owner's name and address
²Owner's telephone number (home and office)
²Dealership name
²Vehicle identification number
²Vehicle delivery date and mileage
DaimlerChrysler Motors Corporation Customer Center
P.O. Box 21±8004
Auburn Hills, MI 48321±8004
Phone: (800) 992-1997
DaimlerChrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465±2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico (915) 729±1248 or 729±1240
Outside Mexico (525) 729±1248 or 729±1240
IF YOU NEED CONSUMER ASSISTANCE 477
9

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its Customer
Center. Any hearing or speech impaired customer who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States can communicate with the
manufacturer by dialing 1±800±380±CHRY.
Service Contract
You may have purchased a service contract for your
vehicle to help protect you from the high cost of unex-
pected repairs after your manufacturer's new vehicle
limited warranty expires. The manufacturer stands be-
hind only the manufacturer's Service Contracts. If you
purchased a manufacturer's Service Contract, you will
receive Plan Provisions and an Owner Identification Card
in the mail within three weeks of your vehicle delivery
date. If you have any questions about your servicecontract, call the manufacturer's Service Contract Na-
tional Customer Hotline at 1-800-521-9922.
The manufacturer will not stand behind any service
contract that is not the manufacturer's Service Contract. It
is not responsible for any service contract other than the
manufacturer's Service Contract. If you purchased a
service contract that is not a manufacturer's Service
Contract, and you require service after your manufactur-
er's new vehicle limited warranty expires, please refer to
your contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased your new vehicle. Your dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
your ownership experience. You'll be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
478 IF YOU NEED CONSUMER ASSISTANCE

To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1±888±327±4236 (TTY: 1±800±424±
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street, SW., Wash-
ington, DC 20590. You can also obtain other information
about motor vehicle safety from http://
www.safercar.gov.
In Canada:
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should write to
Transport Canada, Motor Vehicle Defect Investigations
and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B
3V9.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals. (No P.O. Boxes).
²Service Manuals.
These comprehensive service manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing DaimlerChrysler
Corporation vehicles. A complete working knowledge
of the vehicle, system, and/or components is written
in straightforward language with illustrations, dia-
grams, and charts.
480 IF YOU NEED CONSUMER ASSISTANCE

²Diagnostic Procedure Manuals.
Filled with diagrams, charts and detailed illustrations,
these practical manuals make it easy for students and
technicians to find and fix problems on computer-
controlled vehicle systems and features. They show
exactly how to find and correct problems the first time,
using step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a complete list
of all tools and equipment.
²Owner's Manuals.
These manuals have been prepared with the assistance
of service and engineering specialists to acquaint you
with specific Chrysler group vehicles. Included are
starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and
safety tips.Call Toll Free at:
²1±800±890±4038 (U.S.)
²1±800±387±1143 (Canada)
Or
Visit us on the World Wide Web at:
²www.techauthority.daimlerchrysler.com
²www.daimlerchrysler.ca/manuals
IF YOU NEED CONSUMER ASSISTANCE 481
9

DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following describes the tire grading categories estab-
lished by the National highway Traffic Safety Adminis-
tration. The specific grade rating assigned by the tire's
manufacturer in each category is shown on the sidewall
of the tires on your car.
All Passenger Car Tires Must Conform to Federal Safety
Requirements in Addition to These Grades.
Treadwear
The treadwear grade is a comparative rating based on the
wear rate of the tire when tested under controlled con-
ditions on a specified government test course. For ex-
ample, a tire graded 150 would wear one and a half (1
1/2) times as well on the government course as a tire
graded 100. The relative performance of tires depends
upon the actual conditions of their use, however, andmay depart significantly from the norm due to variations
in driving habits, service practices and differences in road
characteristics and climate.
Traction Grades
The traction grades, from highest to lowest, are AA, A, B,
and C. Those grades represent the tire's ability to stop on
wet pavement as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
482 IF YOU NEED CONSUMER ASSISTANCE

Center High Mounted Stop Light............ 459
Center Lap Belts......................... 44
Center Seat Storage Compartment............ 163
Certification Label....................... 364
Chart, Tire Sizing........................ 328
Check Engine Light (Malfunction Indicator
Light)................................ 184
Child Restraint........................61,62
Child Restraint Tether Anchors.............65,69
Child Seat............................62,68
Cigar Lighter........................... 161
Cleaning
Wheels............................. 445
Climate Control......................... 239
Clock.....................190,194,202,215,228
Clutch............................... 433
Clutch Linkage Maintenance................ 433
Compact Disc (CD) Maintenance............. 238
Compact Spare Tire...................... 339Compass.............................. 147
Compass Calibration..................... 147
Compass Variance....................... 148
Computer, Trip/Travel.................... 143
Console, Overhead....................... 142
Contract, Service........................ 478
Coolant Pressure Cap (Radiator Cap).......... 429
Cooling System......................... 426
Adding Coolant (Antifreeze).............. 428
Coolant Capacity...................... 464
Coolant Level......................426,430
Disposal of Used Coolant................ 429
Drain, Flush, and Refill.................. 427
Inspection........................... 430
Points to Remember.................... 430
Pressure Cap......................... 429
Radiator Cap......................... 429
Selection of Coolant (Antifreeze)......427,464,465
Temperature Gauge..................... 181
488 INDEX

Cruise Control (Speed Control).............. 138
Cup Holder............................ 162
Customer Assistance..................... 476
Data Recorder, Event...................... 59
Daytime Running Lights................... 131
Dealer Service.......................... 412
Defroster, Rear Window.................92,165
Defroster, Windshield................77,240,243
Delay (Intermittent) Wipers................. 135
Differential............................. 84
Differential, Limited-Slip.................. 275
Digital Video Disc (DVD) Player.............. 84
Dipsticks
Automatic Transmission................. 436
Power Steering........................ 421
Disc Brakes............................ 432
Disposal
Antifreeze (Engine Coolant)............... 429Door Locks............................. 27
Door Opener, Garage..................... 150
Drive Belts............................ 416
Driving
Off-Pavement......................... 281
Off-Road............................ 281
Electric Rear Window Defrost.............92,165
Electrical Power Outlets................... 159
Electronic Speed Control (Cruise Control)...... 138
Emergency Brake........................ 321
Emergency, In Case of
Freeing Vehicle When Stuck............... 402
Hazard Warning Flasher................. 390
Jacking............................. 393
Jump Starting......................... 399
Tow Hooks.......................... 402
Towing............................. 403
INDEX 489
10

Intensity Control....................... 129
Interior..........................129,142
Lights On Reminder.................... 132
Passing............................. 134
Seat Belt Reminder..................... 180
Service.............................. 453
Tire Pressure Monitoring (TPMS)........... 187
Transfer Case......................... 274
Transmission Warning................... 189
Turn Signal..................133,179,453,457
Warning (Instrument Cluster Description)..... 179
Limited-Slip Differential................275,434
Loading Vehicle......................... 364
Tires ............................... 331
Locks................................. 27
Child Protection........................ 31
Door................................ 27
Keys................................ 12
Power Door........................... 28Steering Wheel......................... 19
Lower Anchors and Tether for CHildren
(LATCH).............................. 65
Lubrication, Body....................... 424
Lug Nuts............................. 396
Lumbar Support........................ 123
Maintenance........................... 412
Maintenance Free Battery.................. 419
Maintenance Procedures................... 412
Maintenance Schedule.................... 468
Malfunction Indicator Light (Check Engine)..... 410
Manual, Service......................... 480
Manual Transmission..................268,435
Fluid Level Check...................... 435
Lubricant Selection..................435,466
Shift Speeds.......................... 269
Mirrors................................ 88
Automatic Dimming..................... 89
494 INDEX