high quality service. The manufacturer's authorized deal-
ers have the facilities, factory-trained technicians, special
tools, and the latest information to ensure the vehicle is
fixed correctly and in a timely manner.
This is why you should always talk to an authorized
dealer's service manager first. Most matters can be re-
solved with this process.
²If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer-
ship. They want to know if you need assistance.
²If an authorized dealership is unable to resolve the
concern, you may contact the Manufacturer's Cus-
tomer Center.Any communication to the Manufacturer's Customer
Center should include the following information:
²Owner's name and address
²Owner's telephone number (home and office)
²Authorized dealership name
²Vehicle Identification Number (VIN)
²Vehicle delivery date and mileage
Chrysler LLC Customer Center
P.O. Box 21±8004
Auburn Hills, MI 48321±8004
Phone: (800) 992-1997
500 IF YOU NEED CONSUMER ASSISTANCE
