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T E L E P H O N E
T E L E M A T I C S E R V I C E S
To benef it from the localised emergency service with vehicle location, you have:to have signed the general conditions of the service stated on your vehicle order f o r m , o r h a v e s i g n e d t h e s p e c i fi c C I T R O Ë N the service stated on your vehicle order order
Emergency Contract,to have made an initial call to the CITROËN Emergency service.To initialise this service:press on the SOS button, with the vehicle stationary and parked in the open air in an area covered by your mobile telephone operator,be prepared to refer to your registration document,specify to the operator that you are mak-ing a “ CIT RO ËN Em er gency ser v ic e specify to the operator that you are mak-e ope
initialisation” call.
When should you use this service ?In an emergency situation (accident with injuries, assault, etc.).
How to access this service ?Press on the SOS button of your NaviDrive.You are put in contact with our specialised assistance platform. An operator will rapidly assess the situation and if necessary send help to the spot.Your vehicle is automatically located thanks to the GPS function of your NaviDrive.
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MESSAGES RECEIVED
T o r e a d t h e m e s s a g e s r e l a t i n g t o t h e b e n e fi t s o f f e r e d b y y o u r s p e c i fi c S e r v i c e C o n t r a c t .
T E L E P H O N E
T E L E M A T I C S E R V I C E S
When should you use this ser vice ?If your vehicle malfunctions (mechanical breakdown), this service puts you in contact with our CITROËN Assistance platform to breakdown), this service puts you in contact this se
request a recovery vehicle.
Note: While making an assistance call, it is impossible to make other calls apart from an emergency call.
How to access this ser vice ?Keep the CITROËN button pressed.OrPress button CITROËN.Select the CITROËN Assistance menu.Validate.
