7
3/60 BASIC WARRANTY
If required because of a defect in material or workmanship, the 3/60
Basic Warranty will cover the adjustment, repair or replacement of
any factory-installed part of your vehicle except tires for 3 years or
60,000 kilometres, whichever occurs first. The following items are
exceptions; they are only covered (if defective) for 1 year or 20,000
kilometres, whichever occurs first:
light bulbs and fuses
brakes (rotors, pads, linings and drums)
windshield and rear window
wheel alignment and wheel balancingTires are warranted by the tire manu facturers, not by
DaimlerChrysler. For details, see the tire manu fac t urer’s warranty
booklet in your glovebox. Your DaimlerChrysler Retailer may be
able to assist you if you experience a problem with a factory-installed
tire.
Tires and spare tire should be replaced after six years, regardless of the
remaining tread. Failure to follow this warning can result in sudden
tire failure. You could lose control and have an accident resulting in
serious injury or death.
3/60 BASIC WARRANTY
8
5/100 POWERTRAIN WARRANTY
The following powertrain components are covered for 5 years or
100,000 kilometres, whichever occurs first, measured from the
vehicle’s original warranty start date.
Vehicles placed in taxi, limousine, postal or ambulance
service and all SRT vehicles are excluded from the 5-year or
100,000-kilometre Powertrain Warranty and are covered only
under the 3-year or 60,000-kilometre Basic Warranty.
Engine – Cylinder block and all internal parts; cylinder head
assemblies; timing case, timing chain, timing belt, gears and
sprockets; vibration damper; oil pump; water pump and housing;
intake and exhaust manifolds; flywheel with starter ring gear; core
plugs; valve covers; oil pan; turbocharger housing and internal
parts; turbocharger wastegate actuator; supercharger; serpentine
belt tensioner; seals and gaskets for listed components only.
Front-Wheel Drive – Transaxle case and all internal parts; axle
shaft assemblies; constant velocity joints and boots; differential
cover; oil pan; transaxle speed sensors; transaxle solenoid assembly;
PRNDL position switch; transaxle electronic controller; torque
converter; seals and gaskets for listed components only.
Note: Manual transmission clutch parts are not covered at any time.
Rear-Wheel Drive – Transmission case and all internal parts;
torque converter; drive/flex plate; transmission range switch;
transmission control module; bell housing; oil pan; seals and
gaskets for listed components only. Rear axle housing and
all internal parts; axle shafts; axle shaft bearings; driveshaft
assemblies; driveshaft centre bearings; universal joints and yokes;
seals and gaskets for listed components only.
4-Wheel Drive (4x4) – Transfer case and all internal parts;
transfer case control module and shift mode motor assembly;
axle housing and all internal parts; axle shafts; axle shaft bearings;
driveshaft assemblies (front and rear); driveshaft centre bearings;
universal joints and yokes; disconnect housing assembly; seals
and gaskets for listed components only.
5/100 POWERTRAIN WARRANTY
12
WHAT IS NOT COVERED
WHAT IS NOT COVERED
DAMAGE FROM MISUSE OR ACCIDENT
The warranties in this booklet do not cover repairs required due
to fire, accidents, abuse, negligence, objects striking your vehicle,
carrying corrosive materials (such as chemicals, acids and fertilizers),
misuse (such as driving over curbs, overloading, spinning wheels,
etc.), racing or participating in a racing event, improper discon-
nection of components, modifying the exhaust system, tampering
or making adjustments which do not comply with DaimlerChrysler
specifications.
Disconnecting, tampering with or changing the reading of the
odometer will void your warranties.
DAMAGE FROM THE ENVIRONMENT
The warranties in this booklet do not cover fading or deterior ation
caused by exposure to the elements, or repairs required due to
airborne fallout, acid rain, chemicals, tree sap, insects, bird or
insect droppings, salt, sand, gravel, road hazards, hail, wind storms,
lightning, floods or any other event of nature. Road salt, car washes, scuffs and scratches, and everyday abrasion
from sand and dirt can affect the appearance of a vehicle’s wheels
(steel, chrome and aluminum) and other undercarriage parts. Some
surface corrosion with use is normal; it is not a defect and is not
covered by any warranty.
NORMAL MAINTENANCE AND WEAR
The warranties in this booklet do not cover normal
main tenance services, such as oil and filter changes, general
lubrication, tire rotation, engine tune-ups and replacing spark
plugs. Required maintenance services are described in detail in
your Owner’s Manual and herein. The warranties also do not
cover light bulbs and fuses, worn wiper blades, clutch discs, brake
rotors, pads, linings or drums, windshield and rear window, wheel
alignment and wheel balancing (unless they are defective, see
page 7).
ROADSIDE ASSISTANCE
FLAT TIRE? If you have a flat tire, the service facility will remove
it and install your spare tire (where allowed by local provincial or
federal legislation, tire/wheel size restrictions may apply). The spare
tire must be inflated and in sound operating condition. Tire repairs
are not covered.
OUT OF FUEL? If your vehicle runs out of fuel, a small amount
of gasoline will be delivered to your location, where regulations
permit. In all other cases, including alternate fuels, your vehicle will
be towed to the nearest re-fuelling centre. In these instances, the
cost of fuel purchased will be your responsibility.
Please read “About Roadside Assistance” (page 22) because there
are some limitations that may affect the service available to you.
TO REQUEST ASSISTANCE
(SEE ALSO INSIDE FRONT COVER) If your vehicle requires any of the services provided by the program,
call this toll-free number anytime, from any location in Canada or
the United States: 1-800-363-4869 (this number does not ring
at DaimlerChrysler Canada). Please identify yourself as a
DaimlerChrysler Vehicle own er and be ready to provide:
❏ Your Vehicle Identification Number
❏ Your licence plate number
❏ Your odometer reading (kilometres)
❏ The location of your vehicle and the phone number
where you can be reached
❏ Type of service needed (tow, flat tire, battery boost, etc.)
Note: In severe weather, some delays may be expected
You will have to personally authorize the service provided
by the tow company
If your vehicle is towed to a retailer, you are responsible for
contacting the retailer to authorize the service
TOWING AFTER THE PROGRAM EXPIRES
Coverage under the Roadside Assistance Program expires at 5 years
or 100,000 kilometres (or at 3 years or 60,000 kilometres, if
applicable), whichever occurs first. If you call the toll-free number
for assistance after the program expires, you will have to pay for the
service provided.
Some emissions coverage lasts longer than the Roadside
Assistance Program.* For warranted emission system repairs
after the program expires, towing (only) will be provided on a
reimbursement basis. Call the toll-free number and service will be
dispatched, but you will have to pay for the tow. For reimbursement
consideration, see your authorized retailer for further details.
*See page 10.21