3/60 BASIC WARRANTY
If required because of a defect in material or workmanship, the 3/60 Basic
Warranty will cover the adjustment, repair or replacement of any factory-
installed part of your vehicle except tires for 3 years or 60,000 kilometres,
whichever occurs first. The following items are exceptions; they are only
covered (if defective) for 1 year or 20,000 kilometres, whichever occurs
first:
• light bulbs and fuses
• wiper blades
• clutch discs
• brakes (rotors, pads, linings and drums)
• windshield and rear window
• wheel alignment and wheel balancing Tires are warranted by the tire manufacturers, not by DaimlerChrysler. For
details, see the tire manufacturer’s warranty booklet in your glovebox. Your
DaimlerChrysler Retailer may be able to assist you if you experience a
problem with a factory-installed tire.
Tires and spare tire should be replaced after six years, regardless of the
remaining tread. Failure to follow this warning can result in sudden tire
failure. You could lose control and have an accident resulting in serious
injury or death.
Your Koss headphones (if equipped) are warranted by the manufacturer,
not by DaimlerChrysler. For details, see the Koss manufacturer’s warranty
card in your glovebox.
7
3/60 BASIC WARRANTY
•FLAT TIRE? If you have a flat tire, the service facility will remove it
and install your spare tire (where allowed by local provincial or state
legislation, tire/wheel size restrictions may apply). The spare tire must be
inflated and in sound operating condition. Tire repairs are not covered.
• OUT OF FUEL? If your vehicle runs out of fuel, a small amount of
gasoline will be delivered to your location, where regulations permit. In all
other cases, including alternate fuels, your vehicle will be towed to the
nearest re-fuelling centre. In these instances, the cost of fuel purchased will
be your responsibility.
Please read About Roadside Assistance (page 22) because there are
some limitations that may affect the service available to you.
TO REQUEST ASSISTANCE(SEE ALSO INSIDE FRONT COVER)
If your vehicle requires any of the services provided by the program, call
this toll-free number anytime, from any location in Canada or the United
States: 1-800-363-4869 (this number does not ring at DaimlerChrysler
Canada). Please identify yourself DaimlerChrysler vehicle owner and be
ready to provide:
❏ Your Vehicle Identification Number
❏ Your licence plate number
❏ Your odometer reading (kilometres) ❏
The location of your vehicle and the phone number where you can
be reached
❏ Type of service needed (tow, flat tire, battery boost, etc.)
Note: •In severe weather, some delays may be expected.
• You will have to personally authorize the service provided by the
tow company
• If your vehicle is towed to a retailer, you are responsible for
contacting the retailer to authorize the service
TOWING AFTER THE PROGRAM EXPIRES
Coverage under the Roadside Assistance Program expires at 5 years or
100,000 kilometres (or at3 years or 60,000 kilometres, if applicable),
whichever occurs first. If you call the toll-free number for assistance after
the Program expires, you will have to pay for the service provided.
Some emissions coverage lasts longer than the Roadside Assistance
Program.* For warranted emission system repairs after the program
expires, towing (only) will be provided on a reimbursement basis. Call the
toll-free number and service will be dispatched, but you will have to pay
for the tow. For reimbursement consideration, see your authorized retailer
for further details.
* See page 10.
21
ROADSIDE ASSISTANCE
