ROADSIDE
ASSISTANCE
5/100 ROADSIDE ASSISTANCE PROGRAM
We are pleased to provide this 24-hour Roadside Assistance Program for all
new 2008 vehicles which have a 3-year or 60,000-kilometreBasic
Warranty and a 5-year or 100,000-kilometre Powertrain Warranty. Eligible
vehicles must be registered in Canada and are covered for 5 years or
100,000 kilometres, whichever occurs first, from the vehicle’s warranty
start date. Vehicles placed in police, taxi, limousine, postal or ambulance
service and all SRT vehicles, are covered for roadside assistance for 3 years
or 60,000 kilometres only (whichever occurs first). Roadside Assistance
service will be provided to the owner or driver of an eligible vehicle. •
NEED A TOW? If your vehicle cannot be driven because of mechanical
breakdown, it will be towed to the nearest authorized DaimlerChrysler
Canada Retailer which services your brand of vehicle (or to the
DaimlerChrysler Canada Retailer of your choice, provided it is within a
35-kilometre distance of the point of breakdown).
• STUCK? If your vehicle is stuck in a ditch or snow on or adjacent to a
public roadway and appears to be undamaged, and the tow facility has
access, it will be winched to the nearest road surface. If your vehicle is
unable to proceed under its own power and a tow is required once the
winch is performed, you will be responsible for paying the service facility
for the winch and the tow.
• DEAD BATTERY? If your battery is dead, jump-start assistance will be
dispatched to your location. In the event that your vehicle fails to start, your
vehicle will be towed to the nearest DaimlerChrysler Retailer (or to the
DaimlerChrysler Retailer of your choice provided it is within a 35-
kilometre distance of the point of breakdown).
• LOCKED OUT? If your keys are locked in your vehicle or your locks
are frozen, help will be sent to your location. (Service is limited to
providing access to the seating area only and does not include the cost of
replacing keys.)
20
ROADSIDE ASSISTANCE
