
Emergency Road Service is performed on site for the
following situations:
Fuel Delivery:Delivery of enough fuel for the
vehicle to get to the nearest service station
(approximately $5 in Canada). In Canada,
for safety reasons, propane and other alternative
fuels will not be provided through this service.
Lock-out Service:Lock-out service will be covered
at no charge if you are unable to gain entry into
your vehicle. A remote unlock may be available
if you have an active OnStar
®subscription.
To ensure security, the driver must present personal
identi cation before lock-out service is provided.
In Canada, the vehicle registration is also required.
Emergency Tow From a Public Roadway or
Highway:Tow to the nearest dealership for warranty
service or in the event of a vehicle-disabling crash.
Winch-out assistance is provided when the vehicle is
mired in sand, mud, or snow.
Flat Tire Change:Installation of a spare tire in good
condition, when equipped and properly in ated, is
covered at no charge. The customer is responsible
for the repair or replacement of the tire if not covered
by a warrantable failure.
Jump Start:A battery jump start is covered at no
charge if the vehicle does not start.
Trip Routing Service:Upon request, Cadillac
Roadside Service will send you detailed, computer
personalized maps, highlighting your choice of either
the most direct route or the most scenic route to your
destination, anywhere in North America, along with
helpful travel information pertaining to your trip.
Please allow three weeks before your planned
departure date. In Canada, trip routing requests
will be limited to six per calendar year.
Trip Interruption Bene ts and Assistance:If your
trip is interrupted due to a warranty failure, incidental
expenses may be reimbursed during the 60 months/
100,000 miles (160 000 km) warranty period. Items
covered are hotel, meals, and rental car.
Alternative Service (Canada only):There may be
times when Roadside Service cannot provide timely
assistance. Your advisor may authorize you to
secure local emergency road service, and you will
be reimbursed up to $100 upon submission of the
original receipt to Cadillac Roadside Service
®.
Cadillac and General Motors of Canada Limited reserve
the right to limit services or reimbursement to an owner or
driver when, in their sole discretion, the claims become
excessive in frequency or type of occurrence.
8-8

Cadillac Technician Roadside Service
(U.S. only)
Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner in the United States with the advantage of
contacting a Cadillac advisor and, where available,
a Cadillac trained dealer technician who can provide
on-site service.
A dealer technician will travel to your location within a
30 mile radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your
car towed to the nearest Cadillac dealership. Each
technician travels with a specially equipped service
vehicle complete with the necessary Cadillac parts
and tools required to handle most roadside repairs.
Calling for Assistance
For prompt and efficient assistance when calling,
please provide the following to the Roadside Service
Representative:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number of the
vehicle
Odometer reading, Vehicle Identi cation
Number (VIN), and delivery date of the vehicle
Description of the problem
Towing and Road Service Exclusions
Speci cally excluded from Roadside Service coverage
are towing or services for vehicles operated on a
non-public roadway or highway, nes, impound towing
caused by a violation of local, Municipal, State, Provincial
or Federal law, and mounting, dismounting or changing of
snow tires, chains, or other traction devices.
Roadside Service is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Cadillac and General Motors of Canada Limited
reserve the right to make any changes or discontinue
the Roadside Service program at any time without
noti cation.
8-9

Repair Facility
GM also recommends that you choose a collision repair
facility that meets your needs before you ever need
collision repairs. Your GM dealer/retailer may have a
collision repair center with GM-trained technicians and
state of the art equipment, or be able to recommend a
collision repair center that has GM-trained technicians
and comparable equipment.
Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage.
There are signi cant differences in the quality of
coverage afforded by various insurance policy terms.
Many insurance policies provide reduced protection to
your GM vehicle by limiting compensation for damage
repairs by using aftermarket collision parts. Some
insurance companies will not specify aftermarket collision
parts. When purchasing insurance, we recommend that
you assure your vehicle will be repaired with GM original
equipment collision parts. If such insurance coverage
is not available from your current insurance carrier,
consider switching to another insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts.
Read your lease carefully, as you may be charged at
the end of your lease for poor quality repairs.
If a Crash Occurs
Here is what to do if you are involved in a crash.
Try to relax and then check to make sure you are
all right. If you are uninjured, make sure that no
one else in your vehicle, or the other vehicle,
is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until
all matters have been taken care of. Move
your vehicle only if its position puts you in danger
or you are instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Service on page 8-7for
more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from
the tow truck operator or write down the driver’s
name, the service’s name, and the phone number.
8-13

Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these
items in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identi cation Number (VIN), insurance company
and policy number, and a general description of
the damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer/retailer
or a private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable
with their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by
your GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy limits,
your insurance company may initially value the repair
using aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have
the vehicle repaired with Genuine GM parts, even if
your insurance coverage does not pay the full cost.
8-14

Rearview Mirror, Automatic Dimming
with OnStar®..............................................2-36
Reclining Seatbacks, Power............................... 1-4
Recommended Fluids and Lubricants.................7-11
Recreational Vehicle Towing.............................5-27
Remote, Keyless Access System................2-5, 4-50
Replacement, Windshield.................................6-50
Reporting Safety Defects
Canadian Government..................................8-15
General Motors...........................................8-16
United States Government............................8-15
Restraint System Check
Checking the Restraint Systems....................1-52
Replacing Restraint System Parts
After a Crash..........................................1-53
Retained Accessory Power (RAP)......................2-24
Retractable Hardtop........................................2-54
Lowering....................................................2-54
Raising......................................................2-55
Roadside
Service........................................................ 8-7
Rocking Your Vehicle to Get it Out....................5-22
Route Preference............................................4-37
Routing, Engine Drive Belt...............................7-14
Run-Flat Tires................................................6-58
Running the Engine While Parked.....................2-35S
Safety Belt
Reminder Light............................................3-46
Safety Belts
Care of......................................................6-83
How to Wear Safety Belts Properly................1-11
Lap-Shoulder Belt........................................1-20
Safety Belt Extender....................................1-23
Safety Belt Use During Pregnancy.................1-22
Safety Belts Are for Everyone......................... 1-6
Safety Warnings and Symbols.............................. iv
Scheduled Maintenance..................................... 7-4
Seats
Heated and Cooled Seats.............................. 1-3
Memory, Mirrors............................................ 1-3
Power Lumbar.............................................. 1-2
Power Reclining Seatbacks............................. 1-4
Power Seats................................................. 1-2
Securing a Child Restraint
Right Front Seat Position..............................1-32
Security Light.................................................3-58
Service........................................................... 6-3
Accessories and Modi cations......................... 6-3
Adding Equipment to the Outside
of Your Vehicle.......................................... 6-4
11

Tires (cont.)
Inspection and Rotation................................6-65
Lifting Your Vehicle......................................6-74
Pressure Monitor Operation...........................6-63
Pressure Monitor System..............................6-61
Run-Flat.....................................................6-58
Tire Sidewall Labeling..................................6-54
Tire Terminology and De nitions....................6-56
Uniform Tire Quality Grading.........................6-69
Wheel Alignment and Tire Balance.................6-70
Wheel Replacement.....................................6-70
When It Is Time for New Tires......................6-66
Winter Tires................................................6-53
Towing
Recreational Vehicle.....................................5-27
Towing a Trailer..........................................5-27
Your Vehicle...............................................5-27
Traction
Control System (TCS).................................... 5-6
Control System Warning Light.......................3-52
Limited-Slip Rear Axle.................................... 5-7Traction (cont.)
Magnetic Ride Control................................... 5-7
StabiliTrak
®System....................................... 5-8
Transmission
Fluid, Automatic...........................................6-24
Transmission Operation, Automatic....................2-26
Trip Computer
Oil Life Indicator..........................................3-80
Trip Odometer................................................3-45
Trunk............................................................2-13
Turn and Lane-Change Signals.......................... 3-8
Turn Signal/Multifunction Lever........................... 3-8
Twilight Sentinel
®............................................3-31
U
Ultrasonic Rear Parking Assist (URPA)...............2-38
Uniform Tire Quality Grading............................6-69
Universal Home Remote System.......................2-44
Operation...................................................2-45
Using this Manual............................................... iv
13