For further information concerning eligibility in the
Canadian Motor Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685. Alternatively you may call
the General Motors Customer Communication Centre,
1-800-263-3777 (English), 1-800-263-7854 (French),
or you may write to the Mediation/Arbitration Program
at the following address. Your inquiry should be
accompanied by your Vehicle Identi cation
Number (VIN).
Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1–163–005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7Online Owner Center
Online Owner Center
(United States only)
The Owner Center is a resource for your GM ownership
needs. Speci c vehicle information can be found in
one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your speci c vehicle,
including tips and videos and an electronic
version of this owner manual.
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers/retailers for service nationwide.
Receive special promotions and privileges only
available to members.
Refer to www.MyGMLink.com on the web for updated
information and to register your vehicle.
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Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, please notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1-888-446-2000, or write:
Canadian Cadillac Customer Communication Centre,
CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins’ give additional technical service
information needed to knowledgeably service
General Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and service of
your vehicle.
Owner Information
Owner publications are written speci cally for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
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