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Driver Shift Control (DSC)
Notice:If you drive your vehicle at high RPMs
without upshifting while using Driver Shift Control
(DSC), you could damage your vehicle. Always
upshift when necessary while using DSC.
Your automatic transmission has a Driver Shift
Control (DSC) feature that allows you to change
gears similar to a manual transmission. To use the
DSC feature:
1. Slide the shift lever over from DRIVE (D) to the
right into the DSC area.
When the transmission
is in DSC mode the sport
symbol in the Driver
Information Center (DIC)
will come on.If you do not move the shift lever forward or rearward, the
vehicle will be in sport mode. When you are in the sport
mode the vehicle will still shift automatically. While driving
in sport mode, the transmission may remain in a gear
longer than it would in the normal driving mode based on
braking, throttle input, and vehicle lateral acceleration.
2. To enter the DSC mode, press the shift lever
forward to upshift or rearward to downshift.
The DIC will show the
requested gear range
when moving the shift
lever forward or rearward.
SeeDriver Information
Center (DIC) on page 3-47.
While using the DSC feature, the vehicle will have
rmer shifting and increased performance. You can use
this for sport driving or when climbing or descending
hills, to stay in gear longer, or to down shift for
more power or engine braking.
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When the sport mode is active, an S will appear next
to the shift position indicator on the center of the
DIC display. When the manual mode is active, an M will
appear on the DIC display. When the normal mode is
active, only the shift position indicator will appear. While
the Driver Shift Control (DSC) feature is active, the
DIC will change to show the selected gear. See “Driver
Shift Control (DSC)” underAutomatic Transmission
Operation on page 2-30for more information.
If a problem is detected, a warning message will appear
on the display. Be sure to take any message that
appears on the display seriously and remember that
clearing the message will only make the message
disappear, not correct the problem.
DIC Operation and Displays
The Driver Information
Center (DIC) has different
displays which can be
accessed by pressing the
DIC buttons located on
the instrument panel, to the
left of the steering wheel.
3Trip/Fuel:Press this button to scroll through the
trip and fuel displays. See “Trip/Fuel Display Menu
Items” following for more information on these displays.
TVehicle Information:Press this button to scroll
through the vehicle information displays. See “Vehicle
Information Display Menu Items” following for more
information on these displays.
UCustomization:Press this button to scroll through
each of the customization features. SeeDIC Vehicle
Customization on page 3-62for more information on
the customization features.
VSet/Reset:Press this button to reset certain DIC
features and to acknowledge DIC warning messages
and clear them from the DIC display.
yzMenu Up/Down:Press this button to scroll up
and down the menu items.
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Page 424 of 448

Calling for Assistance
For prompt and efficient assistance when calling,
please provide the following to the Roadside Service
Representative:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number of the
vehicle
Odometer reading, Vehicle Identi cation
Number (VIN), and delivery date of the vehicle
Description of the problem
Towing and Road Service Exclusions
Speci cally excluded from Roadside Service coverage
are towing or services for vehicles operated on a
non-public roadway or highway, nes, impound towing
caused by a violation of local, Municipal, State, Provincial
or Federal law, and mounting, dismounting or changing of
snow tires, chains, or other traction devices.Roadside Service is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Cadillac and General Motors of Canada Limited
reserve the right to make any changes or discontinue
the Roadside Service program at any time without
noti cation.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.
If the dealer/retailer requests that you simply drop the
vehicle off for service, you are urged to do so as early in
the work day as possible to allow for the same day repair.
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Page 431 of 448

Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, please notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1-888-446-2000, or write:
Canadian Cadillac Customer Communication Centre,
CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins’ give additional technical service
information needed to knowledgeably service
General Motors cars and trucks. Each bulletin
contains instructions to assist in the diagnosis
and service of your vehicle.
Owner Information
Owner publications are written speci cally for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
7-17