2008 CADILLAC ESCALADE phone

Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S. Virgin
Islands) — Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement
Program
This program, available to qualied applicants, can
reimburse you up to $1,000 of the cost of eligible
aftermarket adaptive equipment required for your vehicle,
such as hand controls or a wheelchair/scooter lift.The offer is available for a very limited period of time
from the date of vehicle purchase/lease. For more
details, or to determine your vehicle’s eligibility, visit
gmmobility.com or call the GM Mobility Assistance
Center at 1-800-323-9935. Text telephone (TTY) users,
call 1-800-833-9935.
General Motors of Canada also has a Mobility Program.
Call 1-800-GM-DRIVE (463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Service
In the United States or Canada, call1-800-882-1112.
Text Telephone (TTY), U.S. only, call 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
As the owner of a new Cadillac vehicle, you are
automatically enrolled in the Cadillac Roadside Service
program.
Who Is Covered?
Roadside Service coverage is for the vehicle operator,
regardless of ownership. In Canada, a person driving
this vehicle without the consent of the owner is not
eligible for coverage.
7-6

Trip Interruption Benets and Assistance:If your
trip is interrupted due to a warranty failure,
incidental expenses may be reimbursed during the
60 months/100,000 miles (160 000 km) warranty
period. Items covered are hotel, meals, and
rental car.
Alternative Service (Canada only):There may be
times when Roadside Service cannot provide timely
assistance. Your advisor may authorize you to
secure local emergency road service, and you will
be reimbursed up to $100 upon submission of
the original receipt to Cadillac Roadside Service.
Cadillac and General Motors of Canada Limited reserve
the right to limit services or reimbursement to an
owner or driver when, in their sole discretion, the claims
become excessive in frequency or type of occurrence.
Cadillac Technician Roadside
Service (U.S. only)
Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner in the United States with the advantage of
contacting a Cadillac advisor and, where available, a
Cadillac trained dealer technician who can provide
on-site service.A dealer technician will travel to your location within a
30 mile radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your
car towed to the nearest Cadillac dealership.
Each technician travels with a specially equipped
service vehicle complete with the necessary Cadillac
parts and tools required to handle most roadside repairs.
Calling for Assistance
For prompt and efficient assistance when calling,
please provide the following to the Roadside Service
Representative:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number of
the vehicle
Odometer reading, Vehicle Identication
Number (VIN), and delivery date of the vehicle
Description of the problem
7-8

If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Service on page 7-6for
more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from
the tow truck operator or write down the driver’s
name, the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these
items in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company
and policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through
the information they will need. If they ask for
a police report, phone or go to the police
department headquarters the next day and you can
get a copy of the report for a nominal fee. In
some states/provinces with “no fault” insurance
laws, a report may not be necessary. This is
especially true if there are no injuries and both
vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer/retailer
or a private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-13

OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions for information on data collection and
use. See alsoOnStar
®System on page 2-51in this
manual for more information.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency Identication
(RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other
GM system containing personal information.
7-18

Child Restraints
Child Restraint Systems...............................1-55
Infants and Young Children...........................1-52
Lower Anchors and Tethers for Children..........1-59
Older Children.............................................1-49
Securing a Child Restraint in a
Rear Seat Position...................................1-68
Securing a Child Restraint in the
Center Front Seat Position........................1-70
Securing a Child Restraint in the
Right Front Seat Position..........................1-71
Where to Put the Restraint...........................1-58
Cigarette Lighter.............................................3-25
Cleaning
Aluminum or Chrome-Plated Wheels.............5-102
Exterior Lamps/Lenses................................5-100
Fabric/Carpet..............................................5-97
Finish Care...............................................5-100
Instrument Panel, Vinyl, and Other
Plastic Surfaces.......................................5-98
Interior.......................................................5-96
Leather......................................................5-98
Speaker Covers..........................................5-99
Tires........................................................5-103
Underbody Maintenance.............................5-103
Washing Your Vehicle.................................5-100
Weatherstrips..............................................5-99
Windshield, Backglass, and Wiper Blades......5-101
Wood Panels..............................................5-99Climate Control System
Dual Automatic............................................3-26
Outlet Adjustment........................................3-31
Rear Air Conditioning and Heating System,
Electronic................................................3-31
Clock............................................................3-25
Clock, Setting.................................................3-69
Collision Damage Repair..................................7-11
Compass...............................................2-40, 2-42
Content Theft-Deterrent....................................2-20
Control of a Vehicle.......................................... 4-3
Convenience Net............................................2-63
Coolant
Engine.......................................................5-23
Engine Temperature Gage............................3-42
Surge Tank Pressure Cap.............................5-26
Cooled Seats................................................... 1-5
Cooling System..............................................5-28
Cruise Control................................................3-12
Cruise Control Light........................................3-46
Cupholders....................................................2-61
Customer Assistance Information
Courtesy Transportation.................................. 7-9
Customer Assistance for Text
Telephone (TTY) Users............................... 7-5
Customer Assistance Offices........................... 7-5
Customer Satisfaction Procedure..................... 7-2
GM Mobility Reimbursement Program............... 7-6
3