2008 CADILLAC ESCALADE tow

Trip Interruption Benets and Assistance:If your
trip is interrupted due to a warranty failure,
incidental expenses may be reimbursed during the
60 months/100,000 miles (160 000 km) warranty
period. Items covered are hotel, meals, and
rental car.
Alternative Service (Canada only):There may be
times when Roadside Service cannot provide timely
assistance. Your advisor may authorize you to
secure local emergency road service, and you will
be reimbursed up to $100 upon submission of
the original receipt to Cadillac Roadside Service.
Cadillac and General Motors of Canada Limited reserve
the right to limit services or reimbursement to an
owner or driver when, in their sole discretion, the claims
become excessive in frequency or type of occurrence.
Cadillac Technician Roadside
Service (U.S. only)
Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner in the United States with the advantage of
contacting a Cadillac advisor and, where available, a
Cadillac trained dealer technician who can provide
on-site service.A dealer technician will travel to your location within a
30 mile radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your
car towed to the nearest Cadillac dealership.
Each technician travels with a specially equipped
service vehicle complete with the necessary Cadillac
parts and tools required to handle most roadside repairs.
Calling for Assistance
For prompt and efficient assistance when calling,
please provide the following to the Roadside Service
Representative:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number of
the vehicle
Odometer reading, Vehicle Identication
Number (VIN), and delivery date of the vehicle
Description of the problem
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Towing and Road Service Exclusions
Specically excluded from Roadside Service coverage
are towing or services for vehicles operated on a
non-public roadway or highway, nes, impound towing
caused by a violation of local, Municipal, State,
Provincial or Federal law, and mounting, dismounting or
changing of snow tires, chains, or other traction devices.
Roadside Service is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Cadillac and General Motors of Canada Limited
reserve the right to make any changes or discontinue
the Roadside Service program at any time without
notication.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.If the dealer/retailer requests that you simply drop the
vehicle off for service, you are urged to do so as early in
the work day as possible to allow for the same day repair.
Courtesy Transportation
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for vehicles
with the Bumper to Bumper (Base Warranty Coverage
period in Canada) and extended powertrain warranty
in both the U.S. and Canada.
Several courtesy transportation options are available to
assist in reducing your inconvenience when warranty
repairs are required.
Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled “Warranty
and Owner Assistance Information” furnished with
each new vehicle provides detailed warranty coverage
information.
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If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Service on page 7-6for
more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from
the tow truck operator or write down the driver’s
name, the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these
items in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company
and policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through
the information they will need. If they ask for
a police report, phone or go to the police
department headquarters the next day and you can
get a copy of the report for a nominal fee. In
some states/provinces with “no fault” insurance
laws, a report may not be necessary. This is
especially true if there are no injuries and both
vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer/retailer
or a private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
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Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its repair.
If you have a pre-determined repair facility of choice, take
your vehicle there, or have it towed there. Specify to the
facility that any required replacement collision parts be
original equipment parts, either new Genuine GM parts or
recycled original GM parts. Remember, recycled parts
will not be covered by your GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or death,
you should immediately inform the National
Highway Traffic Safety Administration (NHTSA) in
addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it nds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer/retailer, or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to http://www.safercar.gov;
or write to:
Administrator, NHTSA
400 Seventh Street, SW.
Washington D.C., 20590
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
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Instrument Panel
Brightness..................................................3-22
Cluster.......................................................3-34
Overview..................................................... 3-4
J
Jump Starting.................................................5-39
K
Keyless Entry System....................................... 2-4
Keys............................................................... 2-3
L
Labeling, Tire Sidewall.....................................5-55
Lamps
Dome ........................................................3-22
Dome Lamp Override...................................3-22
Reading.....................................................3-23
Lap Belt........................................................1-47
Lap-Shoulder Belt...........................................1-41
LATCH System
Child Restraints...........................................1-59
License Plate Lamps.......................................5-51Liftgate, Power...............................................2-14
Liftgate/Liftglass..............................................2-12
Liftglass/Liftgate..............................................2-12
Light
Airbag Readiness........................................3-36
Anti-lock Brake System (ABS) Warning...........3-41
Brake System Warning.................................3-40
Charging System.........................................3-39
Cruise Control.............................................3-46
Fog Lamp ..................................................3-46
Highbeam On.............................................3-47
Lights On Reminder.....................................3-46
Malfunction Indicator....................................3-43
Oil Pressure...............................................3-45
Passenger Airbag Status Indicator..................3-37
Safety Belt Reminders..................................3-35
Security.....................................................3-46
StabiliTrak®Indicator....................................3-41
Tire Pressure..............................................3-42
Tow/Haul Mode...........................................3-47
Lighting
Entry.........................................................3-22
Exit...........................................................3-22
Lights
Exterior Lamps............................................3-16
High/Low Beam Changer................................ 3-9
On Reminder..............................................3-20
Loading Your Vehicle.......................................4-35
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Power (cont.)
Running Boards..........................................2-17
Seat ............................................................ 1-2
Steering Fluid.............................................5-33
Windows....................................................2-19
Privacy..........................................................7-16
Event Data Recorders..................................7-17
Navigation System.......................................7-18
OnStar .......................................................7-18
Radio Frequency Identication.......................7-18
Programmable Automatic Door Locks.................2-11
R
Radio Frequency Identication (RFID),
Privacy......................................................7-18
Radio(s)........................................................3-70
Radios
Navigation/Radio System,
see Navigation Manual..............................3-92
Rear Seat Audio........................................3-102
Reception.................................................3-105
Setting the Clock.........................................3-69
Theft-Deterrent..........................................3-104
Rainsense™ II Wipers.....................................3-10
Reading Lamps..............................................3-23
Rear Air Conditioning and Heating System
and Electronic Climate Controls.....................3-31Rear Axle......................................................5-44
Rear Door Security Locks................................2-11
Rear Heated Seats.........................................1-10
Rear Seat Armrest..........................................2-63
Rear Seat Audio (RSA)..................................3-102
Rear Seat Entertainment System.......................3-92
Rear Side Window Antenna............................3-106
Rear Storage Area..........................................2-63
Rear Windshield Washer/Wiper.........................3-12
Rearview Mirror, Automatic Dimming with
OnStar
®, Compass and Temperature Display.....2-42
Reclining Seatbacks, Power............................... 1-7
Recommended Fluids and Lubricants.................6-13
Recovery Hooks.............................................4-34
Recreational Vehicle Towing.............................4-41
Remote Keyless Entry (RKE) System.................. 2-4
Remote Keyless Entry (RKE) System,
Operation..................................................... 2-5
Remote Vehicle Start........................................ 2-7
Removing the Flat Tire and Installing the
Spare Tire..................................................5-83
Removing the Spare Tire and Tools...................5-78
Replacement Bulbs.........................................5-51
Replacement Parts, Maintenance......................6-15
Reporting Safety Defects
Canadian Government..................................7-15
General Motors...........................................7-15
United States Government............................7-14
10

Tires (cont.)
Changing a Flat Tire....................................5-77
Cleaning...................................................5-103
Different Size..............................................5-71
High-Speed Operation..................................5-61
If a Tire Goes Flat.......................................5-76
Ination - Tire Pressure................................5-60
Inspection and Rotation................................5-67
Installing the Spare Tire................................5-83
Pressure Monitor Operation...........................5-63
Pressure Monitor System..............................5-62
Removing the Flat Tire.................................5-83
Removing the Spare Tire and Tools...............5-78
Secondary Latch System..............................5-88
Spare Tire..................................................5-95
Storing a Flat or Spare Tire and Tools............5-91
Tire Sidewall Labeling..................................5-55
Tire Terminology and Denitions....................5-57
Uniform Tire Quality Grading.........................5-72
Wheel Alignment and Tire Balance.................5-73
Wheel Replacement.....................................5-74
When It Is Time for New Tires......................5-69
Tow/Haul Mode ...............................................2-34
Tow/Haul Mode Light.......................................3-47
Towing
Recreational Vehicle.....................................4-41
Towing a Trailer..........................................4-44
Your Vehicle...............................................4-41Traction
Locking Differential........................................ 4-5
Road Sensing Suspension.............................. 4-6
Stabilitrak
®System........................................ 4-6
Trailer
Recommendations.......................................4-56
Transmission
Fluid, Automatic...........................................5-20
Transmission Operation, Automatic....................2-30
Trip Odometer................................................3-35
Turn and Lane-Change Signals.......................... 3-8
Turn Signal/Multifunction Lever........................... 3-8
U
Ultrasonic Rear Parking Assist (URPA)...............2-48
Uniform Tire Quality Grading............................5-72
Universal Home Remote System.......................2-54
Operation...................................................2-54
Using this Manual............................................... iii
V
Vehicle
Control........................................................ 4-3
Damage Warnings........................................... iv
Loading......................................................4-35
Symbols......................................................... iv
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