2008 CADILLAC ESCALADE EXT mileage

Speedometer and Odometer
The speedometer lets you see your vehicle’s speed
in both miles per hour (mph) and kilometers
per hour (km/h).
The odometer works together with the Driver Information
Center (DIC). The odometer mileage can be checked
without the vehicle running by pressing the Trip/Fuel
button on the instrument panel cluster. See “Odometer”
underDIC Operation and Displays on page 3-45for
more information.
If your vehicle ever needs a new odometer installed,
the new one will be set to the correct mileage total
of the old odometer.
Trip Odometer
The trip odometer can tell you how far your vehicle
has been driven since you last set the trip odometer
to zero.
For more information see “Trip Odometer” under
DIC Operation and Displays on page 3-45.
Tachometer
Your tachometer displays the engine speed in
revolutions per minute (rpm).
Safety Belt Reminders
Safety Belt Reminder Light
When the engine is started, a chime will come on for
several seconds to remind people to fasten their safety
belts, unless the driver’s safety belt is already buckled.
The safety belt light will
also come on and stay
on for several seconds,
then it will ash for
several more.
This chime and light is repeated if the driver remains
unbuckled and the vehicle is in motion. If the driver’s
belt is already buckled, neither the chime nor the
light will come on.
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If you want to do some of your own service work, you
should use the proper service manual. It tells you much
more about how to service your vehicle than this
manual can. To order the proper service manual, see
Service Publications Ordering Information on page 7-15.
Your vehicle has an airbag system. Before attempting
to do your own service work, seeServicing Your
Airbag-Equipped Vehicle on page 1-70.
You should keep a record with all parts receipts and list
the mileage and the date of any service work you
perform. SeeMaintenance Record on page 6-17.
Adding Equipment to the Outside
of Your Vehicle
Things you might add to the outside of your vehicle can
affect the airow around it. This can cause wind
noise and can affect fuel economy and windshield
washer performance. Check with your dealer/retailer
before adding equipment to the outside of your vehicle.
Fuel
Use of the recommended fuel is an important part of
the proper maintenance of your vehicle. To help
keep the engine clean and maintain optimum vehicle
performance, we recommend the use of gasoline
advertised as TOP TIER Detergent Gasoline.
Gasoline Octane
Use premium unleaded gasoline with a posted octane
rating of 91 or higher. You can also use regular
unleaded gasoline rated at 87 octane or higher, but
your vehicle’s acceleration could be slightly reduced,
and you might notice a slight audible knocking
noise, commonly referred to as spark knock. If the
octane is less than 87, you might notice a heavy
knocking noise when you drive. If this occurs, use a
gasoline rated at 87 octane or higher as soon as
possible. Otherwise, you could damage the engine.
If you are using gasoline rated at 87 octane or higher
and you hear heavy knocking, the engine needs service.
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Substitute Engine Oil: When adding oil to maintain
engine oil level, oil meeting GM Standard GM4718M may
not be available. You can add substitute oil designated
SAE 5W-30 with the starburst symbol at all temperatures.
Substitute oil not meeting GM Standard GM4718M
should not be used for an oil change.
Engine Oil Additives
Do not add anything to the oil. The recommended oils
with the starburst symbol that meet GM standards are all
you need for good performance and engine protection.
Engine Oil Life System
When to Change Engine Oil
Your vehicle has a computer system that lets you
know when to change the engine oil and lter. This is
based on engine revolutions and engine temperature,
and not on mileage. Based on driving conditions,
the mileage at which an oil change will be indicated
can vary considerably. For the oil life system to
work properly, you must reset the system every
time the oil is changed.
When the system has calculated that oil life has been
diminished, it will indicate that an oil change is necessary.
A CHANGE ENGINE OIL SOON message will come on.SeeDIC Warnings and Messages on page 3-50. Change
the oil as soon as possible within the next 600 miles
(1 000 km). It is possible that, if you are driving under
the best conditions, the oil life system might not
indicate that an oil change is necessary for over a year.
However, the engine oil and lter must be changed at
least once a year and at this time the system must be
reset. Your dealer/retailer has trained service people
who will perform this work using genuine parts and reset
the system. It is also important to check the oil regularly
and keep it at the proper level.
If the system is ever reset accidentally, you must
change the oil at 3,000 miles (5 000 km) since your
last oil change. Remember to reset the oil life system
whenever the oil is changed.How to Reset the Engine Oil Life
System
The Engine Oil Life System calculates when to
change the engine oil and lter based on vehicle use.
Whenever the oil is changed, reset the system so
it can calculate when the next oil change is required.
If a situation occurs where you change the oil prior to a
CHANGE ENGINE OIL SOON message being turned
on, reset the system.
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Engine Coolant Level Check
Check the engine coolant level and add DEX-COOL®
coolant mixture if necessary. SeeEngine Coolant
on page 5-23.
Windshield Washer Fluid Level Check
Check the windshield washer uid level in the windshield
washer uid reservoir and add the proper uid if
necessary.
At Least Once a Month
Tire Ination Check
Inspect your vehicle’s tires and make sure they are
inated to the correct pressures. Do not forget to
check the spare tire. SeeInation - Tire Pressure on
page 5-61. Check to make sure the spare tire is stored
securely. SeeChanging a Flat Tire on page 5-78.
Tire Wear Inspection
Tire rotation may be required for high mileage highway
drivers prior to the Engine Oil Life System service
notication. Check the tires for wear and, if necessary,
rotate the tires. SeeTire Inspection and Rotation
on page 5-68.
At Least Once a Year
Starter Switch Check
{CAUTION:
When you are doing this inspection, the
vehicle could move suddenly. If the vehicle
moves, you or others could be injured.
1. Before you start, be sure you have enough room
around the vehicle.
2. Firmly apply both the parking brake and the regular
brake. SeeParking Brake on page 2-41.
Do not use the accelerator pedal, and be ready to
turn off the engine immediately if it starts.
3. Try to start the engine in each gear. The vehicle
should start only in PARK (P) or NEUTRAL (N).
If the vehicle starts in any other position, contact
your dealer/retailer for service.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Cadillac. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
United States, contact the Cadillac Customer Assistance
Center, 24 hours a day, by calling 1-800-458-8006.
In Canada, contact the Canadian Cadillac Customer
Communication Centre by calling 1-888-446-2000.We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or title,
or the plate at the top left of the instrument panel
and visible through the windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Cadillac, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One rst if
you have a concern.
STEP THREE (United States Owners):Both General
Motors and your dealer are committed to making
sure you are completely satised with your new vehicle.
However, if you continue to remain unsatised after
following the procedure outlined in Steps One and Two,
you should le with the Better Business Bureau (BBB)
Auto Line Program to enforce your rights.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
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Although you may be required to resort to this informal
dispute resolution program prior to ling a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program using
the toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle
age, mileage and other factors. General Motors
reserves the right to change eligibility limitations
and/or discontinue its participation in this program.
STEP THREE (Canadian Owners):
General Motors Participation in the
Mediation/Arbitration Program
In the event that you do not feel your concerns have
been addressed after the following the procedure
outlined in Steps One and Two. General Motors ofCanada Limited wants you to be aware of its participation
in a no-charge mediation/Arbitration program. General
Motors of Canada Limited has committed to binding
arbitration of owner disputes involving factory-related
vehicle service claims. The program provides for the
review of the facts involved by an impartial third party
arbiter, and may include an informal hearing before
the arbiter. The program is designed so that the entire
dispute settlement process, from the time you le your
complaint to the nal decision, should be completed in
approximately 70 days. We believe our impartial program
offers advantages over courts in most jurisdictions
because it is informal, quick, and free of charge.
For further information concerning eligibility in the
Canadian Motor Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685. Alternatively you may call
the General Motors Customer Communication Centre,
1-800-263-3777 (English), 1-800-263-7854 (French),
or you may write to the Mediation/Arbitration Program
at the following address. Your inquiry should be
accompanied by your Vehicle Identication
Number (VIN).
Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1–163–005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
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Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle that
you obtain if your vehicle is kept for a warranty repair. If
you obtain a rental vehicle on your own, please see your
dealer for the maximum number of days allowed and the
allowance per rental day. Rental reimbursement must be
supported by original receipts. This requires that you sign
and complete a rental agreement and meet state, local,
and rental vehicle provider requirements. Requirements
vary and may include minimum age requirements,
insurance coverage, credit card, etc. You are responsible
for fuel usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage, or rental
usage beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specic information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change, or discontinue Courtesy Transportation at any
time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described herein
at its sole discretion.
Collision Damage Repair
If your vehicle is involved in a collision and it is damaged,
have the damage repaired by a qualied technician using
the proper equipment and quality replacement parts.
Poorly performed collision repairs will diminish your
vehicle’s resale value, and safety performance can be
compromised in subsequent collisions.
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