2008 CADILLAC ESCALADE ESV mileage

Speedometer and Odometer Your speedometer lets you see your speed in both
miles per hour (mph) and kilometers per hour (km/h).
Your vehicle’s odometer works together with the
driver information center. You can set a Trip odometer.
See “Trip Odometer” under DIC Operation and
Displays on page 3-49 for more information.
The odometer mileage can be checked without the
vehicle running. Simply press the trip stem on the
instrument panel cluster.
If your vehicle ever needs a new odometer installed, the
new one will be set to the correct mileage total of the
old odometer.
Trip Odometer The trip odometer can tell you how far your vehicle has
been driven since you last set the trip odometer to zero.
For more information see “Trip Odometer” under DIC
Operation and Displays on page 3-49 .
Tachometer Your tachometer displays the engine speed in
revolutions per minute (rpm). Safety Belt Reminders Safety Belt Reminder Light When the engine is started, a chime will come on for
several seconds to remind people to fasten their safety
belts, unless the driver’s safety belt is already buckled.
The safety belt light will
also come on and stay on
for several seconds, then it
will ash for several more.
This chime and light is repeated if the driver remains
unbuckled and the vehicle is in motion. If the driver’s belt
is already buckled, neither the chime nor the light will
come on.
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California Perchlorate Materials
Requirements Certain types of automotive applications, such as airbag
initiators, seat belt pretensioners, and lithium batteries
contained in remote keyless entry transmitters, may
contain perchlorate materials. Special handling may be
necessary. For additional information, see
www.dtsc.ca.gov/hazardouswaste/perchlorate.
Doing Your Own Service Work
{ CAUTION: You can be injured and your vehicle could be
damaged if you try to do service work on a
vehicle without knowing enough about it.
Be sure you have sufficient knowledge,
experience, the proper replacement parts,
and tools before you attempt any vehicle
maintenance task.
Be sure to use the proper nuts, bolts, and
other fasteners. English and metric
fasteners can be easily confused. If you
use the wrong fasteners, parts can later
break or fall off. You could be hurt. If you want to do some of your own service work, you
should use the proper service manual. It tells you much
more about how to service your vehicle than this
manual can. To order the proper service manual, see
Service Publications Ordering Information on page 7-14 .
Your vehicle has an airbag system. Before attempting
to do your own service work, see Servicing Your
Airbag-Equipped Vehicle on page 1-90 .
You should keep a record with all parts receipts and list
the mileage and the date of any service work you
perform. See Maintenance Record on page 6-17 .
Adding Equipment to the Outside
of Your Vehicle Things you might add to the outside of your vehicle can
affect the airow around it. This can cause wind
noise and can affect fuel economy and windshield
washer performance. Check with your dealer/retailer
before adding equipment to the outside of your vehicle.
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Your vehicle’s engine is lled at the factory with a
Mobil 1 ®
synthetic oil, which meets all requirements for
your vehicle.
Substitute Engine Oil: When adding oil to maintain
engine oil level, oil meeting GM Standard GM4718M
may not be available. You can add substitute oil
designated SAE 5W-30 with the starburst symbol at all
temperatures. Substitute oil not meeting GM Standard
GM4718M should not be used for an oil change.
Engine Oil Additives Do not add anything to the oil. The recommended oils
with the starburst symbol that meet GM standards are all
you need for good performance and engine protection.
Engine Oil Life System
When to Change Engine Oil Your vehicle has a computer system that lets you know
when to change the engine oil and lter. This is
based on engine revolutions and engine temperature,
and not on mileage. Based on driving conditions,
the mileage at which an oil change will be indicated can
vary considerably. For the oil life system to work
properly, you must reset the system every time the oil
is changed. When the system has calculated that oil life has been
diminished, it will indicate that an oil change is
necessary. A CHANGE ENGINE OIL SOON message
will come on. See DIC Warnings and Messages on
page 3-53 . Change the oil as soon as possible within the
next 600 miles (1 000 km). It is possible that, if you
are driving under the best conditions, the oil life system
might not indicate that an oil change is necessary for
over a year. However, the engine oil and lter must be
changed at least once a year and at this time the
system must be reset. Your dealer/retailer has trained
service people who will perform this work using genuine
parts and reset the system. It is also important to
check the oil regularly and keep it at the proper level.
If the system is ever reset accidentally, you must change
the oil at 3,000 miles (5 000 km) since your last oil
change. Remember to reset the oil life system whenever
the oil is changed.
How to Reset the Engine Oil Life System The Engine Oil Life System calculates when to
change the engine oil and lter based on vehicle use.
Whenever the oil is changed, reset the system so it can
calculate when the next oil change is required. If a
situation occurs where you change the oil prior
to a CHANGE ENGINE OIL SOON message being
turned on, reset the system.
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At Least Once a Month Tire Ination Check Inspect your vehicle’s tires and make sure they are
inated to the correct pressures. Do not forget to check
the spare tire. See Inflation - Tire Pressure on
page 5-62 . Check to make sure the spare tire is stored
securely. See Changing a Flat Tire on page 5-79 .
Tire Wear Inspection Tire rotation may be required for high mileage highway
drivers prior to the Engine Oil Life System service
notication. Check the tires for wear and, if necessary,
rotate the tires. See Tire Inspection and Rotation on
page 5-69 . At Least Once a Year Starter Switch Check
{ CAUTION: When you are doing this inspection, the
vehicle could move suddenly. If the vehicle
moves, you or others could be injured.
1. Before you start, be sure you have enough room
around the vehicle.
2. Firmly apply both the parking brake and the regular
brake. See Parking Brake on page 2-35 .
Do not use the accelerator pedal, and be ready to
turn off the engine immediately if it starts.
3. Try to start the engine in each gear. The vehicle
should start only in PARK (P) or NEUTRAL (N). If
the vehicle starts in any other position, contact your
dealer/retailer for service.
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Customer Assistance and
Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to
your dealer and to Cadillac. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE: Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO: If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
United States, contact the Cadillac Customer Assistance
Center, 24 hours a day, by calling 1-800-458-8006.
In Canada, contact the Canadian Cadillac Customer
Communication Centre by calling 1-888-446-2000. We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or title,
or the plate at the top left of the instrument panel
and visible through the windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Cadillac, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One rst if you
have a concern.
STEP THREE (United States Owners): Both General
Motors and your dealer are committed to making
sure you are completely satised with your new vehicle.
However, if you continue to remain unsatised after
following the procedure outlined in Steps One and Two,
you should le with the Better Business Bureau (BBB)
Auto Line Program to enforce your rights.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
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Although you may be required to resort to this informal
dispute resolution program prior to ling a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.
STEP THREE (Canadian Owners):
General Motors Participation in the
Mediation/Arbitration Program
In the event that you do not feel your concerns have
been addressed after the following the procedure
outlined in Steps One and Two. General Motors of
Canada Limited wants you to be aware of its participation in a no-charge mediation/Arbitration
program. General Motors of Canada Limited has
committed to binding arbitration of owner disputes
involving factory-related vehicle service claims.
The program provides for the review of the facts
involved by an impartial third party arbiter, and may
include an informal hearing before the arbiter. The
program is designed so that the entire dispute
settlement process, from the time you le your complaint
to the nal decision, should be completed in
approximately 70 days. We believe our impartial
program offers advantages over courts in most
jurisdictions because it is informal, quick, and free
of charge.
For further information concerning eligibility in the
Canadian Motor Vehicle Arbitration Plan (CAMVAP), call
toll-free 1-800-207-0685. Alternatively you may call the
General Motors Customer Communication Centre,
1-800-263-3777 (English), 1-800-263-7854 (French), or
you may write to the Mediation/Arbitration Program at the
following address. Your inquiry should be accompanied
by your Vehicle Identication Number (VIN).
Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1–163–005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
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Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle that
you obtain if your vehicle is kept for a warranty repair. If
you obtain a rental vehicle on your own, please see your
dealer for the maximum number of days allowed and the
allowance per rental day. Rental reimbursement must be
supported by original receipts. This requires that you sign
and complete a rental agreement and meet state, local,
and rental vehicle provider requirements. Requirements
vary and may include minimum age requirements,
insurance coverage, credit card, etc. You are responsible
for fuel usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage, or rental
usage beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specic information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change, or discontinue Courtesy Transportation at any
time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described herein at
its sole discretion. Collision Damage Repair If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a qualied
technician using the proper equipment and quality
replacement parts. Poorly performed collision repairs
will diminish your vehicle’s resale value, and safety
performance can be compromised in subsequent
collisions.
Collision Parts Genuine GM Collision parts are new parts made with the
same materials and construction methods as the parts
with which your vehicle was originally built. Genuine GM
Collision parts are your best choice to ensure that your
vehicle’s designed appearance, durability and safety are
preserved. The use of Genuine GM parts can help
maintain your GM New Vehicle Warranty.
Recycled original equipment parts may also be used for
repair. These parts are typically removed from vehicles
that were total losses in prior crashes. In most cases, the
parts being recycled are from undamaged sections of the
vehicle. A recycled original equipment GM part, may be
an acceptable choice to maintain your vehicle’s originally
designed appearance and safety performance, however,
the history of these parts is not known. Such parts are not
covered by your GM New Vehicle Limited Warranty, and
any related failures are not covered by that warranty.
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