2008 CADILLAC DTS tow

Aluminum or Chrome-Plated Wheels
and Trim
Your vehicle may have either aluminum or
chrome-plated wheels.
Keep the wheels clean using a soft clean cloth with mild
soap and water. Rinse with clean water. After rinsing
thoroughly, dry with a soft clean towel. A wax may then
be applied.
Notice:Chrome wheels and other chrome trim
may be damaged if you do not wash your vehicle
after driving on roads that have been sprayed with
magnesium, calcium or sodium chloride. These
chlorides are used on roads for conditions such as
ice and dust. Always wash your vehicle’s chrome
with soap and water after exposure.
Notice:If you use strong soaps, chemicals,
abrasive polishes, cleaners, brushes, or cleaners
that contain acid on aluminum or chrome-plated
wheels, you could damage the surface of the
wheel(s). The repairs would not be covered by
your warranty. Use only approved cleaners on
aluminum or chrome-plated wheels.The surface of these wheels is similar to the painted
surface of your vehicle. Do not use strong soaps,
chemicals, abrasive polishes, abrasive cleaners,
cleaners with acid, or abrasive cleaning brushes
on them because you could damage the surface.
Do not use chrome polish on aluminum wheels.
Notice:Using chrome polish on aluminum wheels
could damage the wheels. The repairs would not
be covered by your warranty. Use chrome polish
on chrome wheels only.
Use chrome polish only on chrome-plated wheels, but
avoid any painted surface of the wheel, and buff off
immediately after application.
Notice:If you drive your vehicle through an
automatic car wash that has silicone carbide tire
cleaning brushes, you could damage the aluminum
or chrome-plated wheels. The repairs would not
be covered by your warranty. Never drive a vehicle
equipped with aluminum or chrome-plated wheels
through an automatic car wash that uses silicone
carbide tire cleaning brushes.
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Rear Underseat Fuse Block
The rear fuse block is located under the rear seat on
the driver side. The rear seat cushion must be removed
to access the rear fuse block.
Removing the Rear Seat Cushion
Notice:If you touch the exposed wires with the
metal on the seat cushion, you could cause a short
that could damage the battery and or wires. Avoid
contact between the rear seat and the fuse center
whenever you remove or reinstall the rear seat.
Do not remove covers from any of the covered parts,
and do not store anything under the seats.
To remove the rear seat cushion, do the following:
1. Pull up on the front of the cushion to release the
front hooks.
2. Pull the cushion up and out toward the front of
the vehicle.To access the fuse block, pull out and lift up on the
cover latch, located at the end of the fuse block, near
the battery cable.
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Maintenance Footnotes
(a)Visually inspect brake lines and hoses for proper
hook-up, binding, leaks, cracks, chafing, etc. Inspect
disc brake pads for wear and rotors for surface
condition. Inspect other brake parts, including calipers,
parking brake, etc.
(b)Visually inspect front and rear suspension and
steering system for damaged, loose, or missing parts or
signs of wear. Inspect power steering lines and hoses
for proper hook-up, binding, leaks, cracks, chafing, etc.
(c)Visually inspect hoses and have them replaced if they
are cracked, swollen, or deteriorated. Inspect all pipes,
fittings and clamps; replace with genuine parts as
needed. To help ensure proper operation, a pressure test
of the cooling system and pressure cap and cleaning the
outside of the radiator and air conditioning condenser is
recommended at least once a year.
(d)Inspect wiper blades for wear, cracking, or
contamination. Clean the windshield and wiper blades,
if contaminated. Replace wiper blades that are worn
or damaged. See Windshield Wiper Blade Replacement
on page 5-50 and Windshield and Wiper Blades on
page 5-95 for more information.(e)Make sure the safety belt reminder light and safety
belt assemblies are working properly. Look for any
other loose or damaged safety belt system parts. If you
see anything that might keep a safety belt system
from doing its job, have it repaired. Have any torn or
frayed safety belts replaced. Also see Checking
the Restraint Systems on page 1-70.
(f)Lubricate all key lock cylinders. Lubricate all hinges
and latches, including those for the hood, rear
compartment, glove box door, and console door. More
frequent lubrication may be required when exposed
to a corrosive environment. Applying silicone grease on
weatherstrips with a clean cloth will make them last
longer, seal better, and not stick or squeak.
(g)If you drive regularly under dusty conditions, the
filter may require replacement more often.
(h)Change automatic transmission fluid and filter if the
vehicle is mainly driven under one or more of these
conditions:
In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Professional vehicle uses, such as limousine
service.
Uses such as high performance operation.
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Emergency Road Service is performed on site for the
following situations:
Fuel Delivery:Delivery of enough fuel for the
vehicle to get to the nearest service station
(approximately $5 in Canada). In Canada, for safety
reasons, propane and other alternative fuels will
not be provided through this service.
Lock-out Service:Lock-out service will be covered
at no charge if you are unable to gain entry into
your vehicle. A remote unlock may be available
if you have an active OnStar
®subscription.
To ensure security, the driver must present personal
identication before lock-out service is provided.
In Canada, the vehicle registration is also required.
Emergency Tow From a Public Roadway or
Highway:Tow to the nearest dealership for warranty
service or in the event of a vehicle-disabling crash.
Winch-out assistance is provided when the vehicle is
mired in sand, mud, or snow.
Flat Tire Change:Installation of a spare tire in good
condition, when equipped and properly inated, is
covered at no charge. The customer is responsible
for the repair or replacement of the tire if not covered
by a warrantable failure.
Jump Start:A battery jump start is covered at no
charge if the vehicle does not start.
Trip Routing Service:Upon request, Cadillac
Roadside Service will send you detailed, computer
personalized maps, highlighting your choice of either
the most direct route or the most scenic route to your
destination, anywhere in North America, along with
helpful travel information pertaining to your trip.
Please allow three weeks before your planned
departure date. In Canada, trip routing requests will
be limited to six per calendar year.
Trip Interruption Benets and Assistance:If your
trip is interrupted due to a warranty failure, incidental
expenses may be reimbursed during the 60 months/
100,000 miles (160 000 km) warranty period. Items
covered are hotel, meals, and rental car.
Alternative Service (Canada only):There may be
times when Roadside Service cannot provide timely
assistance. Your advisor may authorize you to
secure local emergency road service, and you will be
reimbursed up to $100 upon submission of the
original receipt to Cadillac Roadside Service.
Cadillac and General Motors of Canada Limited reserve
the right to limit services or reimbursement to an
owner or driver when, in their sole discretion, the claims
become excessive in frequency or type of occurrence.
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Cadillac Technician Roadside Service
(U.S. only)
Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner in the United States with the advantage of
contacting a Cadillac advisor and, where available, a
Cadillac trained dealer technician who can provide
on-site service.
A dealer technician will travel to your location within a
30 mile radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your car
towed to the nearest Cadillac dealership. Each
technician travels with a specially equipped service
vehicle complete with the necessary Cadillac parts and
tools required to handle most roadside repairs.
Calling for Assistance
For prompt and efficient assistance when calling,
please provide the following to the Roadside Service
Representative:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number of the
vehicle
Odometer reading, Vehicle Identication Number
(VIN), and delivery date of the vehicle
Description of the problem
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Towing and Road Service Exclusions
Specically excluded from Roadside Service coverage
are towing or services for vehicles operated on a
non-public roadway or highway, nes, impound towing
caused by a violation of local, Municipal, State, Provincial
or Federal law, and mounting, dismounting or changing of
snow tires, chains, or other traction devices.
Roadside Service is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Cadillac and General Motors of Canada Limited
reserve the right to make any changes or discontinue
the Roadside Service program at any time without
notication.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.
If the dealer/retailer requests that you simply drop the
vehicle off for service, you are urged to do so as early in
the work day as possible to allow for the same day repair.
Courtesy Transportation
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for vehicles
with the Bumper to Bumper (Base Warranty Coverage
period in Canada) and extended powertrain warranty
in both the U.S. and Canada.
Several courtesy transportation options are available to
assist in reducing your inconvenience when warranty
repairs are required.
Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled “Warranty
and Owner Assistance Information” furnished with each
new vehicle provides detailed warranty coverage
information.
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Repair Facility
GM also recommends that you choose a collision repair
facility that meets your needs before you ever need
collision repairs. Your GM dealer/retailer may have a
collision repair center with GM-trained technicians
and state of the art equipment, or be able to recommend
a collision repair center that has GM-trained technicians
and comparable equipment.
Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage.
There are signicant differences in the quality of
coverage afforded by various insurance policy terms.
Many insurance policies provide reduced protection to
your GM vehicle by limiting compensation for damage
repairs by using aftermarket collision parts. Some
insurance companies will not specify aftermarket collision
parts. When purchasing insurance, we recommend that
you assure your vehicle will be repaired with GM original
equipment collision parts. If such insurance coverage
is not available from your current insurance carrier,
consider switching to another insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts. Read
your lease carefully, as you may be charged at the
end of your lease for poor quality repairs.
If a Crash Occurs
Here is what to do if you are involved in a crash.
Try to relax and then check to make sure you are all
right. If you are uninjured, make sure that no one else
in your vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental frame
of mind, or anything unrelated to the crash. This will
help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Service on page 7-8for
more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
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Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are drivable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer/retailer
or a private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable
with their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
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