2008 BUICK ENCLAVE service

Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
and public transportation is used instead of the dealer’s
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition,
for U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reect actual costs and be supported
by original receipts. See your dealer for information
regarding the allowance amounts for reimbursement
of fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle that
you obtain if your vehicle is kept for an overnight warranty
repair. Rental reimbursement will be limited and must
be supported by original receipts. This requires that you
sign and complete a rental agreement and meet state/provincial, local, and rental vehicle provider requirements.
Requirements vary and may include minimum age
requirements, insurance coverage, credit card, etc.
You are responsible for fuel usage charges and may
also be responsible for taxes, levies, usage fees,
excessive mileage, or rental usage beyond the
completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specic information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at any
time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
7-11

Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage.
There are signicant differences in the quality of
coverage afforded by various insurance policy terms.
Many insurance policies provide reduced protection to
your GM vehicle by limiting compensation for damage
repairs by using aftermarket collision parts. Some
insurance companies will not specify aftermarket collision
parts. When purchasing insurance, we recommend that
you assure your vehicle will be repaired with GM original
equipment collision parts. If such insurance coverage
is not available from your current insurance carrier,
consider switching to another insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts.
Read your lease carefully, as you may be charged
at the end of your lease for poor quality repairs.
If a Crash Occurs
Here is what to do if you are involved in a crash.
Check to make sure that you are all right. If you
are uninjured, make sure that no one else in
your vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until
all matters have been taken care of. Move your
vehicle only if its position puts you in danger or
you are instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental frame
of mind, or anything unrelated to the crash. This will
help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-7for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
7-13

Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional technical service
information needed to knowledgeably service
General Motors cars and trucks. Each bulletin
contains instructions to assist in the diagnosis
and service of your vehicle.
Owner Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-16

Vehicle Data Recording and
Privacy
Your GM vehicle has a number of sophisticated
computers that record information about the vehicle’s
performance and how it is driven. For example, your
vehicle uses computer modules to monitor and control
engine and transmission performance, to monitor the
conditions for airbag deployment and deploy airbags in
a crash and, if so equipped, to provide antilock braking
to help the driver control the vehicle. These modules
may store data to help your dealer/retailer technician
service your vehicle. Some modules may also store data
about how you operate the vehicle, such as rate of fuel
consumption or average speed. These modules may also
retain the owner’s personal preferences, such as radio
pre-sets, seat positions, and temperature settings.
Event Data Recorders
This vehicle has an Event Data Recorder (EDR).
The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an airbag
deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed.
The EDR is designed to record data related to vehicle
dynamics and safety systems for a short period of time,
typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
How various systems in your vehicle were operating
Whether or not the driver and passenger safety belts
were buckled/fastened
How far, if at all, the driver was pressing the
accelerator and/or brake pedal
How fast the vehicle was traveling
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Important:EDR data is recorded by your vehicle
only if a non-trivial crash situation occurs; no data is
recorded by the EDR under normal driving conditions
and no personal data (e.g., name, gender, age, and crash
location) is recorded. However, other parties, such as law
enforcement, could combine the EDR data with the type
of personally identifying data routinely acquired during a
crash investigation.
7-17

To read data recorded by an EDR, special equipment
is required, and access to the vehicle or the EDR
is needed. In addition to the vehicle manufacturer,
other parties, such as law enforcement, that have the
special equipment, can read the information if they
have access to the vehicle or the EDR.
GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of GM’s defense of litigation
through the discovery process; or, as required by law.
Data that GM collects or receives may also be used for
GM research needs or may be made available to others
for research purposes, where a need is shown and the
data is not tied to a specic vehicle or vehicle owner.
OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms
and Conditions for information on data collection
and use. See alsoOnStar
®System on page 2-46
in this manual for more information.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking
and starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not
use or record personal information or link with any
other GM system containing personal information.
7-18

A
Accessories and Modications............................ 5-3
Accessory Power Outlets.................................3-20
Adding Equipment to Your Airbag-Equipped
Vehicle.......................................................1-73
Additives, Fuel................................................. 5-7
Add-On Electrical Equipment...........................5-100
Air Cleaner/Filter, Engine.................................5-22
Air Conditioning......................................3-21, 3-24
Airbag
Passenger Status Indicator...........................3-37
Readiness Light..........................................3-36
Airbag System................................................1-58
Adding Equipment to Your Airbag-Equipped
Vehicle...................................................1-73
How Does an Airbag Restrain?......................1-65
Passenger Sensing System...........................1-67
Servicing Your Airbag-Equipped Vehicle..........1-72
What Makes an Airbag Inate?......................1-65
What Will You See After an Airbag Inates?....1-66
When Should an Airbag Inate?....................1-63
Where Are the Airbags?...............................1-60
Antenna, Backglass.......................................3-106
Antenna, XM™ Satellite Radio Antenna
System.....................................................3-106
Antilock Brake System (ABS)............................. 4-5
Antilock Brake, System Warning Light................3-39Appearance Care
Aluminum or Chrome-Plated Wheels..............5-98
Care of Safety Belts....................................5-95
Chemical Paint Spotting...............................5-99
Cleaning Exterior Lamps/Lenses....................5-96
Fabric/Carpet..............................................5-93
Finish Care.................................................5-96
Finish Damage............................................5-99
Instrument Panel, Vinyl, and Other
Plastic Surfaces.......................................5-95
Interior Cleaning..........................................5-92
Leather......................................................5-94
Sheet Metal Damage...................................
5-99
Tires..........................................................5-99
Underbody Maintenance...............................5-99
Washing Your Vehicle...................................5-96
Weatherstrips..............................................5-95
Windshield and Wiper Blades........................5-97
Appointments, Scheduling Service.....................7-10
Ashtray(s)......................................................3-21
Audio System.................................................3-75
Audio Steering Wheel Controls....................3-104
Backglass Antenna.....................................3-106
Navigation/Radio System, see Navigation
Manual...................................................3-93
Radio Reception........................................3-105
Setting the Clock.........................................3-76
Theft-Deterrent Feature...............................3-104
XM™ Satellite Radio Antenna System...........3-106
1

Customer Assistance Information (cont.)
Customer Satisfaction Procedure..................... 7-2
GM Mobility Reimbursement Program............... 7-7
Reporting Safety Defects to General Motors....7-15
Reporting Safety Defects to the
Canadian Government..............................7-15
Reporting Safety Defects to the
United States Government.........................7-15
Roadside Assistance Program......................... 7-7
Service Publications Ordering Information........7-16
D
Daytime Running Lamp...................................3-16
Defensive Driving............................................. 4-2
Delayed Entry Lighting.....................................3-18
Delayed Exit Lighting.......................................3-18
Delayed Locking.............................................2-11
DIC Compass.................................................3-54
Disc, MP3......................................................3-88
Doing Your Own Service Work........................... 5-4
Door
Delayed Locking..........................................2-11
Locks........................................................2-10
Power Door Locks.......................................2-10
Programmable Automatic Door Locks.............2-11
Rear Door Security Locks.............................2-12Driver Information Center (DIC).........................3-49
DIC Operation and Displays..........................3-49
DIC Vehicle Customization............................3-66
DIC Warnings and Messages........................3-56
Driving
At Night.....................................................4-12
Before a Long Trip......................................4-13
Defensive..................................................... 4-2
Drunken....................................................... 4-3
Highway Hypnosis.......................................4-13
Hill and Mountain Roads..............................4-14
In Rain and on Wet Roads...........................4-12
Rocking Your Vehicle to Get it Out.................4-18
Winter........................................................4-15
Driving for Better Fuel Economy......................... 4-2
Dual Automatic Climate Control System.............3-24
E
EDR .............................................................7-17
Electrical System
Add-On Equipment.....................................5-100
Fuses and Circuit Breakers.........................5-101
Power Windows and Other Power Options....5-101
Rear Underseat Fuse Block.........................5-104
Underhood Fuse Block...............................5-101
Electronic Immobilizer
PASS-Key
®III+...........................................2-18
4

Electronic Immobilizer Operation
PASS-Key®III+...........................................2-19
Engine
Air Cleaner/Filter.........................................5-22
Check and Service Engine Soon Lamp...........3-43
Coolant..............................................5-28, 5-32
Coolant Heater............................................2-24
Coolant Temperature Gage...........................3-42
Coolant Temperature Warning Light................3-42
Drive Belt Routing.......................................6-14
Engine Compartment Overview......................5-14
Exhaust.....................................................2-32
Oil .............................................................5-17
Oil Life System...........................................5-20
Overheated Protection Operating Mode...........5-37
Overheating................................................5-35
Starting......................................................2-22
Entry Lighting.................................................3-18
Event Data Recorders.....................................7-17
Extender, Safety Belt.......................................1-34
Exterior Lamps...............................................3-15
Exterior Lighting Battery Saver..........................3-17
F
Filter
Engine Air Cleaner......................................5-22
Finish Damage...............................................5-99
Flashers, Hazard Warning.................................. 3-6Flash-to-Pass................................................... 3-9
Flat Tire........................................................5-81
Flat Tire, Changing.........................................5-82
Flat Tire, Storing.............................................5-89
Fluid
Automatic Transmission................................5-23
Power Steering...........................................5-38
Windshield Washer......................................5-39
Fog Lamp
Fog ...........................................................3-17
Fog Lamp Light..............................................3-47
Front Reading Lamps......................................3-18
Front Storage Area.........................................2-57
Fuel............................................................... 5-5
Additives...................................................... 5-7
California Fuel.............................................. 5-6
Driving for Better Economy............................. 4-2
E85 (85% Ethanol)........................................ 5-8
Filling a Portable Fuel Container....................5-12
Filling the Tank...........................................5-10
Fuels in Foreign Countries.............................. 5-9
Gage .........................................................3-48
Gasoline Octane........................................... 5-6
Gasoline Specications.................................. 5-6
Fuses
Fuses and Circuit Breakers.........................5-101
Rear Underseat Fuse Block.........................5-104
Underhood Fuse Block...............................5-101
5