
Owner/Driver Informat ion:
Name _______________________________________ ______________________________
Address _______________________________________ ______________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
Owner/Driver Telephones:
Bu sin ess _______________________________________ ______________________________
Home _______________________________________ ______________________________
Model ________________________________________________ Year _______________
VIN
Retai l/In Serv iceDate___________________________ ______________________________
TrimCode ___________________________________ ColorCode_____________________
Prod uct ion Date _________________________________ ______________________________
LicensePlate Numb er___________________________ ______________________________
BMWCe nter Teleph oneNum bers :
Offices _______________________________________ ______________________________
Service s_______________________________________ ______________________________
Z4M 200\f
91947 08MotorSport SWCover.qxp:bmw_document2  8/31/07  1:47 PM  Page 2 

Customer Assistance Information
Your satisfaction with our product and the ser- 
vices provided by authorized BMW centers is of
great importance to us. We take pride in our
product, as does the BMW center who services
it. If you should ever have a question regarding
your BMW center’s service or your BMW’s per-
formance, we recommend that you contact your
authorized BMW center. Should you travel to an
unfamiliar area, the BMW center directory pro-
vided at the time of delivery will help you locate
the nearest authorized BMW center. The centers
listed are equipped to help you with matters
related to your BMW vehicle. 
When contacting an authorized BMW center, we 
suggest that depending upon the nature of your
contact, you discuss it with either the Sales,
Service, or Parts Manager. 
As all matters are resolved at the BMW center 
level, it is important that they be given the
opportunity to provide a solution. Should you
feel that you were not provided with the proper
response, we urge you to contact the General
Manager or BMW Center Operator. 
Despite the best intentions of all parties, a mis- 
understanding may occur between you and your
BMW center. Should this occur and you require
further assistance, please contact the BMW NA
Customer Relations and Services Department at
1 800 831-1117. When contacting us, we ask
that you provide the following information: 
 Your name, address and telephone number 
  Vehicle Identification Number (last seven 
digits) 
  Vehicle’s delivery date 
  Vehicle mileage 
  Selling BMW center’s name 
  Servicing BMW center’s name 
  Description of the problem 
A BMW NA Customer Relations Representative 
will carefully review all the facts involved and let
you know what further action will be taken in
conjunction with your BMW center. Please
remember: the first step in resolving a complaint
is to contact the authorized BMW center that  performed the work on your vehicle. They have 
the necessary equipment and the personnel to
achieve this goal. 
We are confident that every effort will be made 
to ensure your satisfaction.
Customer Assistance – Notification
During a specific period (for example, the earlier
of 12 months or 12,000 miles, though this
period varies by state), some states require us
or our authorized BMW center, to repair in a rea-
sonable number of attempts, any defect or con-
dition which substantially impairs the use, value,
or safety of a new vehicle sold, leased or regis-
tered in that state. 
A “reasonable number of attempts” is generally 
defined as (i) four or more attempts to repair the
same defect (the number of attempts vary by
state) or (ii) the vehicle is out of service by rea-
son of one or more repair(s) for more than a
cumulative total of 30 days (this period varies by
state), except for delays created by conditions
beyond our control. 
If we are unable to correct a defect or condition 
covered by these statutes in a reasonable num-
ber of attempts, we may be obligated either to
replace the vehicle or reimburse the owner/les-
see in an amount equal to the purchase price or
lease payments paid by the owner/lessee, less
the amount directly attributable to use of the
vehicle by the owner/lessee. 
You should send written notification directly 
to BMW of North America, LLC of the exist-
ence of an alleged defect. Send written com-
munication to the Customer Relations and
Services Department address listed below. 
BMW of North America, LLC 
Customer Relations and Services Department
P.O. BOX 1227
Westwood, New Jersey 07675-1227 
Telephone: 1 800 831-1117
21 

BBB AUTO LINE
If your concern is still not resolved to your satis- 
faction, BMW NA offers additional assistance
through BBB AUTO LINE in ARKANSAS, CALI-
FORNIA, GEORGIA, IDAHO, IOWA, KENTUCKY,
MARYLAND, MASSACHUSETTS, MINNESOTA,
PENNSYLVANIA, OHIO, and VIRGINIA. BBB
AUTO LINE is a dispute resolution program
administered by the Council of Better Business
Bureaus. BBB AUTO LINE resolves disputes
through mediation or arbitration. Mediation is an
informal proceeding whereby a neutral third
party (mediator) helps the parties to find an
acceptable resolution. Arbitration is also an
informal proceeding in which an impartial third
party renders a decision after a hearing at which
both parties have an opportunity to be heard.
You can select mediation or arbitration or both. 
The program is free of charge to you, the con- 
sumer but there are some minimum require-
ments for participation in the program. Please
contact BBB AUTO LINE at the address or
phone number listed below for more details: 
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, VA 22203
1 800 955-5100
If you wish to use the program and you qualify 
for participation, you will be required to provide
the following information: 
 Your name and address 
  The vehicle identification number (VIN) 
  The make, model and year of your vehicle 
  A description of the problem with your 
vehicle. 
BBB AUTO LINE will also ask you for other 
information that may help resolve your concerns,
such as the purchase price of your vehicle, any
mileage at the time of purchase, the current
mileage, and copies of repair orders.  BBB AUTO LINE will notify you when your claim 
has been filed. If you decide to arbitrate you may
attend the hearing in person or by telephone.
You may bring witnesses and give supporting
evidence. You may also submit your claim in
writing and ask for a decision on the documents
you submit, without attending a hearing. BBB
AUTO LINE will usually render a decision within
40 days from the time you file your complaint.
The decision is binding on BMW NA if you
decide to accept it. BMW NA must comply with
the decision within the time frame specified by
the arbitrator. 
Important: 
You must use BBB AUTO LINE 
before asserting in court any rights or remedies
created by the Magnuson Moss Warranty Act,
(“The Act”) 15 U.S.C. Sec. 2301, et seq. You
may also be required to use BBB AUTO LINE
before seeking remedies under your state’s
“Lemon Law”. If you choose to seek redress by
pursuing rights and remedies not created by
Title 1 of Magnuson Moss Warranty Act, prior
resort to the BBB AUTO LINE is not required by
any provision of the Act.
California Residents
1. BMW OF NORTH AMERICA, LLC 
(BMW NA) participates in  BBBAUTO LINE, 
a mediation/arbitration program administered
by the Council of Better Business Bureaus
[4200 Wilson Boulevard, Arlington, Virginia
22203] through local Better Business
Bureaus. The Arbitration Certification Pro-
gram of the California Department of Con-
sumer Affairs has certified  BBBAUTO LINE 
and BMW NA. 
2. If you have a problem arising under a  BMW NA written warranty, we encourage
you to bring it to our attention. If we are
unable to resolve it, you may file a claim with
BBB  AUTO LINE. Claims must be filed with 
BBB  AUTO LINE within six (6) months after 
the expiration of the warranty. 
3. To file a claim with  BBBAUTO LINE, call 
1 800 955-5100. There is no charge for the
call.
22 

Protection: 
New BMWs — Protection is provided for
4 years/unlimited miles. NOTE: This does not
affect warranty coverage which remains at
4 years/50,000 miles.
Certified Pre-Owned BMWs — 6 years/unlimited
miles from the in-service date.
Getting Started
A temporary Roadside Assistance card can be
found inside your vehicle portfolio. It contains
the 24-hour toll-free number for Roadside
Assistance. 
For your convenience a decal which shows the 
same information as the Roadside Assistance
card, has been affixed to the tool kit cover on
the trunk lid. 
In a few weeks you will receive a permanent 
Roadside Assistance card by mail. The original
in-service date and vehicle identification number
(VIN) are embossed on the card. 
This card should be carried by the driver of your 
BMW.
Calling For Assistance
The toll-free BMW Roadside Assistance number
(1 800 332-4269) is answered by a BMW Road-
side Assistance service representative. In order
for you to receive quick and reliable services, it
is essential that you provide detailed and accu-
rate information to the service representative. 
Be prepared to give: 
 Your name and address 
  Your complete Vehicle Identification Number 
(found on your vehicle registration, your per-
manent Roadside Assistance card or on the
bottom driver’s side of your windshield) 
  Model description of your vehicle 
  Original in-service date (located on your 
Roadside Assistance card) 
  License plate number of your vehicle 
  Vehicle location (including nearby crossroads/ 
intersections, highway mile markers, street
numbers, landmarks, etc.)   
Location you are calling from (including a 
telephone number where you can be
reached). If you are calling from a public
phone wait there for the return call. Do not
leave this location without informing the
Roadside Assistance service representative. 
  A description of your vehicle’s problem. Spe- 
cific and accurate information will enable the
Roadside Assistance service representative to
provide the proper help. 
Emergency Valet service  Should there be a 
need beyond BMW Roadside Assistance, Emer-
gency Valet service will provide a personal
assistant who will help in every way to get you
to your final destination. Emergency Valet ser-
vice will help you locate a rental car or taxi
agency, hotel or even help procure airline reser-
vations. In event of an emergency, this service
will assist you in getting information out to the
proper party whether it’s business or personal. If
unable to contact, the message relay service will
document the information, and will make rea-
sonable efforts to deliver the message to the
message recipient. 
Personalized Trip Routing  Leave the planning 
to us. Simply give one of our Roadside Assis-
tance service representatives a call, and we will
provide you with detailed, easy to read, comput-
erized trip itinerary and companion map pack-
age. Please allow two weeks to process your
request.
Services
From the information you provide, the BMW
Roadside Assistance service representative will
determine the type of help required.
Dispatch Service
A service provider will be dispatched to the site
of your disabled vehicle.
25 

On-Site Assistance
On-site service for vehicle disablements such as 
flat tires, dead batteries, and out of fuel condi-
tions is provided up to a maximum of $100.00
per incident by BMW Roadside Assistance. 
The cost for parts and fuel, when used on-site, 
are the responsibility of the owner/driver. The
New Vehicle Limited Warranty does not cover
any of the above on-site services.
Lock-Out
Your BMW is equipped with an advanced entry 
system, which cannot be bypassed by traditional
locksmith methods without significant damage
to your vehicle. BMW encourages you to always
carry your spare wallet key separately from your
other keys. However, in the event that you find
yourself locked out, a simple telephone call to
Roadside Assistance will help you get back on
the road. A representative will help you find
transportation or arrange towing service to the
nearest BMW center. Related towing costs will
be compensated up to $100 per incident. You,
or the person driving your vehicle, are responsi-
ble for any expenses related to replacement
keys.
Towing Service
In the event of a mechanical breakdown nor-
mally covered under the New Vehicle Limited
Warranty, your vehicle will be transported (at no
cost) to the nearest authorized BMW center.
Your vehicle is also covered in the event of an
accident or collision. 
If a breakdown occurs after normal business 
hours, your vehicle will be transported to a
secure location and transported to the nearest
authorized BMW center on the next business
day. 
If you request that the vehicle be taken to a 
location other than the nearest authorized BMW
center, any additional expense will be your
responsibility. 
However, you may request (at no cost) to be 
taken to a different BMW center as long as it is
within 50 additional miles of the “nearest” BMW
center. Towing requests for vehicles disabled because 
of casualty, fire, act of God, or violation of law
(federal, state or local) are provided at the
expense of the owner/driver. 
If it is necessary for you to have your vehicle 
towed through your own arrangements, 
you 
must contact BMW Roadside Assistance for
prior authorization and instructions on claim
procedures.  All claims must be submitted 
within sixty (60) days of the disablement or
occurrence, accompanied by the original
receipts. Claims received after that time period
may be dishonored and are subject to the full
discretion of BMW Roadside Assistance. If
BMW Roadside Assistance is not contacted for
“prior” authorization, the maximum coverage for
towing is $100.00.
Sign-and-Drive
Typically, if you are within the terms of your war-
ranty, the services you receive under the BMW
Roadside Assistance program will not require
payment. In most cases, you will simply sign a
receipt from the provider of services.
Trip Interruption Benefits
Trip interruption benefits are provided for 
mechanical breakdowns as follows: 
  Breakdowns that are warranty related, and; 
  Must occur in excess of 100 miles from the 
driver’s residence, and; 
  Repairs cannot be completed during normal 
business hours on the same day of
breakdown. 
Reimbursements will be made for meals, lodg- 
ing, car rentals, and alternate transportation to
bring the driver and the BMW automobile
together after the vehicle has been repaired by
an authorized BMW center. Original receipts
must accompany all reimbursement requests. 
Trip interruption coverage is limited to $750.00 
per incident, for a maximum of five days per
incident. 
Always contact BMW Roadside Assistance for 
trip interruption benefits. They will assist in
making all the necessary arrangements.
26 

California Emission Control 
Warranty Statement* Your
Warranty Rights and Obligations
The California Air Resources Board and BMW of 
North America, LLC (BMW NA) are pleased to
explain the emission control system warranty on
your 2008 vehicle. In California, new motor vehi-
cles must be designed, built and equipped to
meet the State’s stringent anti-smog standards.
BMW NA must warrant the emission control
system on your vehicle for the periods of time
listed below provided there has been no abuse,
neglect or improper maintenance of your
vehicle. 
Your emission control system may include parts 
such as the fuel injection system, the ignition
system, catalytic converter, and engine com-
puter. Also included may be hoses, belts, con-
nectors and other emission-related assemblies. 
Where a warrantable condition exists, BMW NA 
will repair your vehicle at no cost to you includ-
ing diagnosis, parts and labor.
Manufacturer’s Warranty Coverage:
– For 3 years or 50,000 miles whichever occurs first:
1. If your vehicle fails a Smog Check inspec- tion, all necessary repairs and adjustments
will be made by BMW NA to ensure that
your vehicle passes the inspection. This is
your emission control system PERFOR-
MANCE WARRANTY. 
2. If any emission-related part on your vehicle  is defective, the part will be repaired or
replaced by BMW NA. This is your short-
term emission control system DEFECTS
WARRANTY.
For 7 years or 70,000 miles whichever occurs
first: 
If an emission-related part, specially noted on 
page 39 as having coverage for 7 years or
70,000 miles is defective, the part will be
repaired or replaced by BMW NA. This is your
long-term emission control system DEFECTS
WARRANTY.
Owner’s Warranty Responsibilities:
– As the vehicle owner, you are responsible for the performance of the required maintenance
listed in your Owner’s Manual. BMW NA rec-
ommends that you retain all receipts covering
maintenance on your vehicle, but BMW NA
cannot deny warranty solely for the lack of
receipts or for your failure to ensure the perfor-
mance of all scheduled maintenance. 
– You are responsible for presenting your vehicle  to an authorized BMW center as soon as a
problem exists. The warranty repairs should be
completed in a reasonable amount of time, not
to exceed 30 days. 
– As the vehicle owner, you should also be  aware that BMW NA may deny your warranty
coverage if your vehicle or part has failed due
to abuse, neglect, improper maintenance or
unapproved modifications. 
If you have any questions regarding your war- 
ranty rights and responsibilities, you should
contact:  BMW of North America, LLC
Customer Relations and Services Department 
PO. Box 1227
Westwood, N.J. 07675-1227
Telephone: 1 800 831-1117
Website: www.bmwusa.com 
or the California Air Resources Board 
9528 Telstar Avenue
El Monte, CA 91731 
*The California Emissions Control System Lim- 
ited Warranty applies to all 2008 U.S. specifica-
tion BMW vehicles sold, leased, and/or
registered in California, Connecticut, Maine,
Massachusetts, Rhode Island or Vermont.
36 

It is strongly recommended that any replace- 
ment parts used for maintenance, repair or
replacement of emission control systems be
genuine BMW Service Parts or BMW Authorized
Remanufactured Parts. Without invalidating this
warranty, the owner may elect to have mainte-
nance, repair or replacement of the emission
control systems performed by any automotive
repair establishment, or elect to use parts other
than BMW Authorized Remanufactured or genu-
ine BMW Service Parts. However, the cost of
such service or parts will not be covered under
this warranty, except in emergency situations. In
an emergency situation, where an authorized
BMW center is not reasonably available or a
warranty replacement part is not available within
30 days, repairs may be performed at any avail-
able service establishment or by any individual
using any replacement part. 
A repair not completed within 30 days consti- 
tutes an emergency. BMW NA will reimburse
the owner for such emergency repairs (including
labor, parts and diagnosis not to exceed BMW
suggested retail price for all warranted parts
replaced and labor charges based on the manu-
facturer’s recommended time allowance for the
warranty repair and the geographically appropri-
ate hourly labor rate) that are covered under this
warranty. Replaced parts and paid invoices must
be presented to a BMW center as a condition of
reimbursement for emergency repairs not per-
formed by a BMW center. 
The use of replacement parts, which are not of 
equivalent quality, may impair the effectiveness
of emission control systems. If other than genu-
ine BMW Service Parts or Authorized Remanu-
factured Parts are used for maintenance, repair
or replacement of components affecting emis-
sion control, the owner should obtain assur-
ances that such parts are warranted by their
manufacturer to be equivalent to genuine BMW
parts in performance and durability. BMW NA
assumes no liability under this warranty with
respect to parts other than genuine BMW parts. 
However, the use of non-genuine BMW replace- 
ment parts does not invalidate the warranty on
other components, unless non-genuine BMW
parts cause damage to warranted parts.What is not covered
This warranty does not cover malfunctions caused
by any of the following: accident, flood, misuse,
modification, alteration, tampering, disconnection,
improper or inadequate maintenance, except if
performed by an authorized BMW center doing
warranty repair work, use of leaded fuel or fuel
other than as specified in the Owner’s Manual.
The replacement of maintenance parts, such as
spark plugs, filters and similar items used in
required maintenance services or the repair or 
replacement of maintenance parts beyond the
first replacement interval. 
Any car on which the odometer has been 
replaced or altered and the true mileage cannot
be determined. 
The car, if the vehicle identification number is 
altered or cannot be determined, or if the car
has been declared a total loss or sold for sal-
vage purposes.
General
The warranty gives you specific legal rights, and
you may also have other rights which vary from
state to state.
THE DURATION OF ANY IMPLIED WARRAN-
TIES, INCLUDING THE IMPLIED WARRANTY OF
MERCHANTABILITY, IS LIMITED TO THE
DURATION OF THE EXPRESS WARRANTIES
HEREIN. BMW OF NORTH AMERICA, LLC
HEREBY EXCLUDES INCIDENTAL AND CONSE-
QUENTIAL DAMAGES, INCLUDING LOSS OF
TIME, INCONVENIENCE, OR LOSS OF USE OF
THE VEHICLE, FOR ANY BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY, INCLUDING
THE IMPLIED WARRANTY OF MERCHANT-
ABILITY, APPLICABLE TO THIS PRODUCT.
For assistance in determining which parts are
covered by this warranty, please contact your
authorized BMW center or the BMW NA Cus-
tomer Relations and Services Department at
1 800 831-1117. You may obtain further infor-
mation concerning the emissions warranty or
report violations of warranty terms, by contact-
ing Air Resources Board (ARB), Mobile Source
Division, 9528 Telstar Avenue, El Monte, CA
91731. Please include the title of the BMW ser-
vice department head and telephone number.
38 

Information Change Card
Please print new owner or update your customer informationFor immediate updates please contact the BMW Customer Relations Center at 1-800-831-1117
The information provided by you will be used by BMW to update 
new owner and customer information. Rest assured that we will
not rent or sell your personal information to anyone. To see our
privacy policy please go to www.bmwusa.com/about/privacy.html
or call 800-831-1117 to request a copy.
Please Check One:     Address Change     Ownership Change 
   Mr.    Mrs.    Ms. Last Name First Name Middle Initial 
Address: Number Street Apt./Suite
City State Zip AM Phone PM Phone
Email  Cell Phone 
Comments 
VIN  Current Date: _________________________________________ 
Date of Change of Status:  ______________________________
Sold Privately  
(Print name & address of new owner above, if known)
Purchased Privately Exported  
Traded  Destroyed  
Lease Ended  Stolen  
Gifted  Never Owned 
Information Change Card
Please print new owner or update your customer informationFor immediate updates please contact the BMW Customer Relations Center at 1-800-831-1117
The information provided by you will be used by BMW to update 
new owner and customer information. Rest assured that we will
not rent or sell your personal information to anyone. To see our
privacy policy please go to www.bmwusa.com/about/privacy.html
or call 800-831-1117 to request a copy.
Please Check One:      Address Change     Ownership Change 
   Mr.    Mrs.    Ms. Last Name First Name Middle Initial 
Address: Number Street Apt./Suite
City State Zip AM Phone PM Phone
Email  Cell Phone 
Comments 
VIN  Current Date: _________________________________________ 
Date of Change of Status:  ______________________________
Sold Privately  
(Print name & address of new owner above, if known)
Purchased Privately Exported  
Traded  Destroyed  
Lease Ended  Stolen  
Gifted  Never Owned 
36873_Info Change Card_BMW.qxd  7/7/06  9:53 AM  Page 2